Mews Open API

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  1. When getting historic reservation data, such as reservations/getAll it would be great if we could get all states of reservation.

    For instance, reservation was created on 10th of July for 10th of August for 30 rooms. It was changed from 30 to 50 rooms on 15 of July. Currently we can only access last state, however getting older state (state of 30 rooms in this example), would be great. This would allow us to recreate historic booking correctly. We can use this booking for creating different machine learning algorithms.

    2 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  2. Currently we are unable to adjust the Inquired status to Optional status via the Connector API. So the connection with Thynk is not working, Optional groups in Thynk are not pushed through to Mews under Inquired status.....this causes imbalance between the systems

    4 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. For actions taken in Mews that appear on the Action Log, allow the employee GUID of who made the change (such as rates) to be shown in the response.

    7 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  4. Add property "Type" to the request body of the Get all Bills endpoint, allowing to filter on only 'Invoice' for example.

    1 vote

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. Most other PMS's (all using HTNG standard and most custom APIs) can provide a simple Date : Room Type : Out of Order count.

    So like:

    2021-06-30: King: 1 OOO
    2021-06-30: Queen: 0 OOO

    Mews requires storage of resourceBlocks, mapping of room numbers to resource categories, and storage of unique IDs for every OOO room. This is much more complex than other partners, and would require a whole new inventory architecture to support.

    Now that you've added an Adjustments extent: would be great to be able to pull total Out of Order counts by date and by roomtype via getAvailability…

    1 vote

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. Hardcoded city tax should be visible over connector API

    2 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.
    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. Could the Connector API documentation please give the maximum possible lengths of all string values? It's hard to store responses from the API in a database without knowing how big to make the fields!

    1 vote

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    Unfortunately, we are unable to document such limitations as we also rely in certain cases on other 3rd party integrations sending us information. Documenting this would naturally create breaking changes as soon as we need to extend the field sizes.

    Thank you for reaching out.

  8. In the Connector API documentation it states that Reservation Origin can be one of “Distributor”, “ChannelManager”, “Commander”, “Import”, “Connector” or “Navigator”. But in fact it can have at least one other value "CommanderInPerson". Could the documentation please be updated to list all possible values?

    1 vote

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  9. 'Create rate plan via Connector API - Rateplan/Add. This to enable contract management from one platform (e.g. a CRM)

    1 vote

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    unlikely  ·  0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  10. You can not gather some historic information about accounting items:
    - When was it created?
    - When was it last modified?
    - When was it cancelled (/closed)?

    5 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. Extend the timefilter to have a UPDATED timefilter, so that you can retrieve all accounting items that have been created/modified within a certain timeframe.
    This way you can easily fetch for example "give me all items that were changed since yesterday".
    Advantage: If you would like to know if there were new accounting items modified/created since the last time you checked, you do not need to get all items for the entire future. That would save a lot of bandwidth and processing (on both server/client side)

    6 votes

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    unlikely  ·  2 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  12. The reservation event messages in the websocket channel are actually not representing events, but state changes. To be able to separate a checkin (state change from Confirmed to Started) from undoing a checkout (state change Processed to Started) I would like to have included the previous state in the event messages, since both of the examples will send only an event with status Started.

    4 votes

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    unlikely  ·  0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  13. There is a possibility to click "Create keys" in the Mews Admin to create keys by the Salto key cutter system. However we want to automize this through the API, so that keys can be automatically generated for guests, e.g. an hour before check-in.

    1 vote

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    unlikely  ·  0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  14. Connector API: to be able to access the reason for OOO rooms through Mews API

    2 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  15. Users in Mews can choose from a pre-defined list of reasons when manually cancelling reservations in the reservations module in Mews PMS.

    However, when a reservation is cancelled via API, the cancellation reason defaults to "Other".

    It would be great to be able to also specify cancellation reason via the API (drawing from the pre-defined list available in Mews) so that integration partners can help keep the reservations reporting as accurate as possible.

    3 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kind regards,
    Mews Team

  16. We need a more detailed descriptions in action log and in origin for those integrations that use the connector API.

    We currently have multiple integrations (room checking, IReckoU, Omniboost, Zapier, Pxier, etc.), it's is impossible to understand in our analytics (POWER BI) through which channel a booking came if it just says connector for all.

    Same applies for action log. If something went wrong. How do we know which integration made the change if all indicated system?

    26 votes

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    1 comment  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  17. The client would like to see the following actions to be done via the Zap for a Company rather than a single Customer record in Mews:

    Create Company
    Update Company
    Find or Create Company

    A sample use case would be they would like to create a company profile in Mews through the Zap instead of individual customers.

    1 vote

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  18. Currently when you receive a websocket message to say, for example, there's a new reservation, the message doesn't say which Enterprise it is from. If you try and create websocket connections to multiple Enterprises, you can end up with them all coming in on the same channel and there's no way to know which one is which. Without this, it is not possible to query the API with the correct access token to get further information about the reservation.

    10 votes

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    8 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. Ability for custom guest apps to add and update customer photos via Connector API. It should be possible to add a base64 image to a customer profile via customer add / update Connector API endpoint

    1 vote

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    unlikely  ·  0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  20. We are working with Wihp to display our rates on Google. Actually Mews is not able to provide the cancellation deadline for each rates, other OTAs are able to provide rates per room category and with cancelation deadline. We need to be able as well to show to our customers our cancelation policy per rate category.

    14 votes

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    1 comment  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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