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  1. Currently the Bill state only pulls in if it is open or closed.
    It would be good for this to be updated to pull through if the invoice has been sent.

    1 vote

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    0 comments  ·  Admin →
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  2. we are retrieving reservation data and are looking for the attached products.
    Currently, we use /reservations/getAll and extend the items:true. Thin gets us Items with SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue). We are only interested in the Product-reated items.
    to save resources we would appreciate either an extra endpoint /items/getAll (equivalent to /accountingItems/getAll ) with the possibility of filtering those Items after SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue) and reservationIDs or even better a filtering for Type/Subtype in the reservations/getAll endpoint.

    21 votes

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  3. When an availability block is created in Mews, a new rate is created, dedicated to this block. The new rate is based on an original rate, taken from the list of rates already existing in Mews. Let's say a hotel has a company profile "Company X" which books a conference. The user selects rate = "Company X corporate rate" and Mews creates a copy of this rate and attaches it to the block. When fetching the block via the API, the block references this copy as its rate ID.

    We want to know what the original/underlying rate is for such…

    1 vote

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  4. When connecting MEWS with a PBX, the phone in the physical room is defined as a Space, or resource, in MEWS.

    The name of the Space is the actual phone extension number, often the same as the room number.

    As only one resource can be associated with a Reservation, we run into a problem when a room/suite is equipped with more than one phone, not uncommon in "high class" hotels. Each of these phones (=MEWS resources) needs somehow to be associated with the same Reservation.

    1 vote

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    0 comments  ·  Connector API  ·  Admin →
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  5. Connect directly to VRBO without the need of subscribing to another software

    2 votes

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    Hello from the Mews product team. 


    Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  6. If you receive accounting items via reservations/getall with extent of items, you will receive a "name" field. This "name" field is what the customer sees:
    Things like: Tourism Fee (Adults), Night 22-12-2022.
    But if you query accountingitems/getAll for a specific reservation, you do not get this "name" field. You only receive a revenue type with a possible discriminator.

    Please add the "name" field too...

    2 votes

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  7. A customer currently has the parameter which is not editable via api request, since it's supposed to be the website language of the guest within the Mews UI.
    We would need an additional, editable parameter for language.

    1 vote

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    0 comments  ·  Connector API  ·  Admin →
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  8. In the information that Mews sends, the booking reference of the BtoB client should be added.

    Indeed, when transmitting an invoice to the BtoB client in order to post the invoice, the BtoB client needs its booking reference. Without this information there is no way for them to post the invoice. This is an obligation for most of the BtoB clients such as HotelBeds, Bookings, Webbeds...

    Nowadays the booking reference information is only included into the API when the invoice is linked to a reservation.

    Nevertheless, Mews allows to create bills to correct invoices. In those cases, no booking reference…

    13 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. Get Customers response requested by guest room key NFC UID

    As POS Operator I want to use a guest room key UID (16 digit Hex code e.g., 803687a2415404) to search for the guest on the POS so that do not have to ask for the guests room number and can use the same method to pay and justify a room posting.

    Given I greet a guest at the Hotel Restaurant when tap the guest room key on my POS mobile device (NFC reader) then the Interface response with customers details base on the guest room key UID.

    Given close a…

    1 vote

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  10. Currently, when clicking on the price on Google Hotel Search, the bookers are directly led to the cheapest room. However, it would be great to have the click land on the Space Category page.

    This is the same way GHS works when connected with Cloudbed or via the integration WIHP.

    1 vote

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  11. It would be beneficial to have customer classification as a filter for customer connector API.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. Would you please add a new endpoint tasks/update to your Connector API ? While a task is being completed on our ERP we would like to update mews with the latest action performed on such a task. Many thanks in advance

    3 votes

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  13. While an actual charge can be done, there is not a way to preauthorize a credit card tokenized within Mews via the Connector API. This would allow for integrations in the US to automatically topup the preauthorization's within Mews.

    6 votes

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  14. It would be great to the ability to add employees via the Connector API. This would allow for client to push their employee list from their own internal systems into Mews.

    1 vote

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  15. We need to see "Guarantee information" sent by the OTAs (especially booking.com) via the channel manager. This data is included in the xml file sent by the channel manager to Mews.

    Without seeing this information receptionist must open the reservation not only in Mews but also in booking.com to make sure whether the guest must pay at the reception or he/she already paid at the OTA and there is a virtual credit card available for the reservation.

    Someone might think that "Payment card" information is enough to know if the guest has to pay at the reception, since you can…

    1 vote

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    Hello from the Mews product team. 


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. Being able to manage and limit the amount of rooms selling on OTA's channels

    2 votes

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  17. 1 vote

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  18. 1 vote

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  19. Please integrate make.com and bakuun.com soon! That could be very usefull. And for Swiss hotels, bexio.com could be also a great integration.

    1 vote

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  20. When will the (previously envisaged) Expedia direct integration be made with Mews?

    1 vote

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