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1 vote
Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.
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1 vote
Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.
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More integration
Please integrate make.com and bakuun.com soon! That could be very usefull. And for Swiss hotels, bexio.com could be also a great integration.
1 voteHello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.
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expedia
When will the (previously envisaged) Expedia direct integration be made with Mews?
1 voteWe've been working with Expedia and are reviewing our options. No timeline to share as of yet.
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Add age classification property to Connector API
The Classification "Adult"/"Child" is not available in the API when requesting all age categories.
1 vote -
update UpdatedUTC for reservations when a refund is done via a group bill
When a refund is done via a group bill and the refunds are added to the individual reservations (so that the refund accounting items are added to these reservations), the reservations themselves are not marked as being updated (UpdatedUTC). Therefore, if you perform a query to check for updated reservations, these reservations are not sent and thus we miss getting the updates for these reservations.
So our request: update the UpdatedUTC for reservations when a refund is done via a group bill, since accounting items were added to these reservations.
2 votesHello from the Mews Product team!
Accounting items are a separate entity from reservations in Mews, and as such don't affect the reservation's UpdatedUTC.
On the other hand, webhook messages will allow us to notify you of any changes done to an accounting item. Please consider upvoting for accounting item-related webhooks in this feature request:
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Ability to cancel Accounting items
We are able to create new accounting items (creating an order, adding a product to a reservation) but we cannot "Cancel" those items afterwards.
We have an integration that creates items and we keep a reference to them, but we don't have the ability to cancel them when our own data requires it, so we get de-synced.
Would it be possible to have this operation available through Connector API? It is something that can already be done in Mews Commander with the click of a button.
6 votes -
Return 204 when no data
Hi,
When there's no data to return, do not return JSON with [] or null.
Please return 204 value.https://restfulapi.net/http-status-204-no-content/
Regards,
Denis4 votesHi Denis, thanks for your submission.
Our API isn't adhering strictly to restful principles. At the moment we are not likely to make this change on the short term.
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SendEmail in reservations/cancel endpoint
Hi!
We need a flag to tell mews not sending the cancellation email when we're cancelling a reservation through the "reservations/cancel" endpoint.
Many thanks in advance!
Regards.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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CreatedUtc and UpdatedUtc on accountingItems
Hi there !
We need to have possibility to get an CreatedUtc and an UpdatedUtc on accountingItems.
Could you please update your API which would allow us to get this dates ?Thanks !!
34 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion. We would also appreciate any additional information or use case behind this request - please share them in the comments in the submission!
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edit guest and internal messages
The new messages functionality is a huge improvement for guest communication. It would be very useful to have additional options like archive/delete, mark as unread and star messages from customers (or internally).
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Original Currency in Accounting Items
When downloading Accounting Items through the API, it would be very useful to see the original currency and original amounts as well. We have some internal processes, where we need to see the original transaction details.
One additional "section" in orderItems: OriginalAmount
One additional "section" in paymentItems: OriginalAmountThis would also save some round trips with cashier transactions as we would have the needed currency in one run.
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion. It would also be great if you could shed some more light on the internal processes where the original currency information is needed!
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virdee
For the Virdee Kiosk connection, would like the kiosk to have access to housekeeping status as well as reassign rooms for guests checking in. For example, if guest is checking in to Room Type A, but their assigned room is not ready, the kiosk can then reassign the guest to a Vacant Clean Room for the same room type.
2 votesHello from the Mews Product Team! It is possible for the Kiosk to check house keeping statuses and update the room assignment of selected reservations via the Connector API. As the integration is owned and built by Virdee, we would recommend to get in touch with them directly and share this feature request with them!
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PLN exchange rates from NBP
enabling automation of importing National Polish Bank exchange rates for Polish Zloty (PLN)
1 vote -
Endpoint accountingItems/getALL: return "external Identifier" field in PaymentItems
In MEWS GUI, PaymentTab of Customers' profile, we can add external payment and fill "external identifier" field on this external payment.
But this field is not available uisng API.
We need it to identify cheque (n° of cheque)17 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Vacant / Occupied added to Resource State
It is extremely useful to qualify Resource Dirty / Clean / Inspected States with occupancy status.
As it is to resolve occupancy Status, reservation’s arrival and departure dates must be queried for the Resource against current date.
If the current date falls within arrival and departure then the occupancy can be resolved by Reservation State
Started means occupied, anything else means vacant.
Is there a simpler way to do it?
Could it be included in the Resource response?2 votes -
Get + Set Calendar Events via API
Allow for integration to Event data in the region (e.g. fair dates, regional holidays)
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Include CompanyId in Availability Blocks API
When adding and fetching availability blocks data from Mews via the Connector API, it seems that the CompanyId parameter is missing from the Availability Blocks object, which can be a problem when trying to sync all data and/or when trying to filter or sort availability blocks by Company. Often times, the availability blocks are related to corporate contracts and therefore it is important that a third party system is able to link availability blocks in Mews to a company. Having this possibility also allows the property to fully utilise Mews as the centre of truth when it comes to customer/company…
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Reservation Origin Details Filter
All reservations are coming through as Channel Manager and does not break out CHM Booking Engine (Website). The filter by Reservation Source is also not granular enough. Normally a Reservation Source Report would break out GDS by Channel, Booking Engine (non-Mews) and OTA's by Channel. Also not reflecting in Mews Analytics. We need better more granular data from our Channel Manager for proper internal reporting.
Are we not receiving this data from Channel Managers as the original origin of the bookings and passing it on to Mews?
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Convention Group Housing Bureau Integration
Many medium and large hotels in urban markets that have convention centers that use Housing Bureaus that handle hotel group blocks, pickups as well as report and calculate commissions. These are normally integrated with hotel PMS systems. Leaders in this area a CVENT/Passkey and Meeting Max. Their software allows groups and conventions to pickup rooms while the Housing Bureau manages the blocks for many small to large conventions. This automation saves time at the hotel from manually changing, booking or releasing room blocks. Several cities require hotels to report via automation versus manually to obtain the correct number of rooms…
1 voteHello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.
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