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  1. Dynamic packaging (add-ons) is unfortunately currently not supported on the interface between SynXis and MEWS. This functionality is very important as the hotels should be able to see in MEWS that a dynamic package has been booked and to distinguish between the room price and package itself.

    MEWS could you kindly reach out to Sabre to configure this within the integration as many hotels are asking for this feature currently?

    3 votes

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    0 comments  ·  Booking Engine API  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. Add adult and child number parameters to deeplink supported parameters. It will be convinient to room booking chatbot. Client enter number of adults and children for search in chatbot and then receive results with booking engine link to continue booking process. For client will not be necessary enter person number twice (on chatbot and on MEWS sbooking engine site).

    6 votes

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    0 comments  ·  Booking Engine API  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  3. Many medium and large hotels in urban markets that have convention centers that use Housing Bureaus that handle hotel group blocks, pickups as well as report and calculate commissions. These are normally integrated with hotel PMS systems. Leaders in this area a CVENT/Passkey and Meeting Max. Their software allows groups and conventions to pickup rooms while the Housing Bureau manages the blocks for many small to large conventions. This automation saves time at the hotel from manually changing, booking or releasing room blocks. Several cities require hotels to report via automation versus manually to obtain the correct number of rooms…

    1 vote

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    0 comments  ·  Booking Engine API  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  4. Currently occupancy or capacity information (adultCount, childCount) is only available in event data after the user has selected a room, however the data is available in the UI when the list of rooms is shown to the user.

    For 3rd party tools (like price comparisons widgets) that need to compare rooms with capacity information this presents a real data accuracy problem.

    If the data could be exposed on each availableRoom in the distributorAvailabilityLoaded event it would not only ensure the event is consistent with the UI but also improve the accuracy of third party tools.

    Screenshot: https://drive.google.com/file/d/1nRp9WVX7ECZMeBzHIQz2wANDPXyxmCma/view?usp=sharing

    2 votes

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    0 comments  ·  Booking Engine API  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  5. We should be able to have the option of offering mobile rates discounts in the booking engine such as most of booking engines and OTAs.

    2 votes

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    1 comment  ·  Booking Engine API  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  6. Currently we have:

    distributor.setLanguageCode(languageCode);
    distributor.setCurrencyCode(currencyCode);
    distributor.setStartDate(date);
    distributor.setEndDate(date);

    Can we please have:
    distributor.setAdults(5);

    10 votes

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    idea to upvote  ·  3 comments  ·  Booking Engine API  ·  Flag idea as inappropriate…  ·  Admin →
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  7. In order to successfully use Google META Search, the VAT and all city taxes should be displayed at some point during the booking process in the booking engine. This is a requirement from Google when you want to use META Search: https://support.google.com/hotelprices/answer/6064432?hl=en

    If you don't have this, your website might be penalized, because the hotel is not allowed to show in the top positions in META.

    10 votes

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    idea to upvote  ·  0 comments  ·  Booking Engine API  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Hi Mews team,

    We are using Mews Distributor for our Pay on Arrival dates with activated 1% Pre-authorization on credit/debit cards.

    However, the Distributor states that customer will "pay" the 1%.
    For example, if the whole booking costs £350.00, the customer will be pre-authorized for £3.50.
    Mews Distributor currently states that the customer will "pay £3.50".

    This is incorrect, as full payment, not a remainder, will be taken on arrival.

    Can we please have the wording changed from "pay" to "pre-authorized" or similar.

    Thanks!

    4 votes

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  9. Be able to modifiy the product rate depending on the date booked. For example, if you have "Dinner" as a product and its price is changing depending on the day of the week (weekdays or weekends) or the period of the year (Christmas, August...) it is going to be awesome to be able to change its price for every single day you need to.

    5 votes

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    idea to upvote  ·  0 comments  ·  Booking Engine API  ·  Flag idea as inappropriate…  ·  Admin →
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  10. The booking engine always defaults to tomorrows date

    · Given that we are a seasonal property please can we default to our winter opening date... as irritating for people to search for rates over the period that we are closed

    5 votes

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  11. Would it be possible to pre tick the bow "I'd like to receive marketing updates"?

    3 votes

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    unlikely  ·  Aneta responded

    Hi Mewsers,
    pre-checked boxes for marketing updates do not constitute valid consent under GDPR. Implementing this option would unfortunately conflict with the law.

    Have a great day,
    Aneta

  12. Price shown on Booking engine is always in Euro first.
    This is not convenient for guests who book outside euro countries.
    If guests select their language then rates change in their selected currency automatically.
    It is so much easier for them to understand the price.

    6 votes

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    1 comment  ·  Booking Engine API  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  13. Adding an option for guests to make a donation (multiples of $2) to a selected charity (Red Cross or Regional Fire Association etc) at the booking Summary or Check out stage of their booking; similar to airlines and PayPal booking portals. Funds to be paid direct to the Charity bank account with your company reference for reporting.

    With all of the global crisis' people are trying to find ways to help and allowing our high traffic websites to be used as channels to be able to help would be a great tool. It would also allow for companies to promote…

    2 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  14. being able to attach multiple TA or company profiles

    4 votes

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  15. We want to be able to sell a product for example a tour/certain event/vouchers separately from a room reservation. We also want to be able to specifically choose certain dates when these products (tours) are available.

    5 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  16. suite au développement de ancv de leur paiement connect avec chipie for e-commerce j'aimerais bien offrir au client la nouvelle possibilité de paiement de leur séjour avec leur chèques vacances ANCV directement en ligne via the ancv shopID. this would mean that beside the credit card paiement they could choose to pay online with the reservation with a connection to ancv directly their reservation over mews distributor. you can call the connection team of ancv +33969320616

    3 votes

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    1 comment  ·  Booking Engine API  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  17. The hotel should be notified by email when a guest makes a modification or cancelation of his booking on Mews Distributor (same logic as when a guest makes a booking).

    17 votes

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    1 comment  ·  Booking Engine API  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  18. Booker for Distributor: The email address should not be a mandatory field as the assistants do not know each single email address of all employees they are doing reservations for. At the moment they are using the same email address for different guests. So the guest profiles are overwritten anytime. If we are creating reservations manually, the email address is also not a mandatory field. It should be enough to have the email address of the booker. That is the only way to use the distributor valueable for corporate guests.

    3 votes

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    2 comments  ·  Booking Engine API  ·  Flag idea as inappropriate…  ·  Admin →
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    released  ·  Aneta responded

    Hi Mewsers,
    for all booking done by booker, you can now configure whether the guest e-mail is mandatory or optional.
    We recommend to keep guest’s e-mail required but if you need to set guests e-mail optional, here is how to do it:

    1. Go to Settings > Stay > Distributor configurations and select the configuration from the list.

    2. In the configuration scroll down to field:
    “Guest email (when booker is not a guest) *” and select “Optional” option.

    With this set up only booker’s e-mail will be required on the “Details” page.

    Have a great day,
    Aneta

  19. In our MEWS Distributor we have a widget comparing our prices with booking.com / expedia / hotels.com: "Book online, get more"
    I would like to be able to change this text. I would like to change it into "Book online, pay less" and change "prices" in "rates"

    2 votes

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  20. I suggest to use as model the way Booking.com extranet manages restrictions, directly from the calendar.
    This will still allow the creation of restrictions for a period, but it will also make it simple and quick to modify a restriction for single dates or spaces or fare; for example setting up a different min stay for 2 consecutive Saturdays.
    It will also avoid having to check if in a certain period, or date, there are too many restrictions overlapping that could create confusion.

    5 votes

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