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  1. Add adult and child number parameters to deeplink supported parameters. It will be convinient to room booking chatbot. Client enter number of adults and children for search in chatbot and then receive results with booking engine link to continue booking process. For client will not be necessary enter person number twice (on chatbot and on MEWS sbooking engine site).

    6 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  2. Many medium and large hotels in urban markets that have convention centers that use Housing Bureaus that handle hotel group blocks, pickups as well as report and calculate commissions. These are normally integrated with hotel PMS systems. Leaders in this area a CVENT/Passkey and Meeting Max. Their software allows groups and conventions to pickup rooms while the Housing Bureau manages the blocks for many small to large conventions. This automation saves time at the hotel from manually changing, booking or releasing room blocks. Several cities require hotels to report via automation versus manually to obtain the correct number of rooms…

    1 vote

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  3. Dynamic packaging (add-ons) is unfortunately currently not supported on the interface between SynXis and MEWS. This functionality is very important as the hotels should be able to see in MEWS that a dynamic package has been booked and to distinguish between the room price and package itself.

    MEWS could you kindly reach out to Sabre to configure this within the integration as many hotels are asking for this feature currently?

    1 vote

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  4. Currently occupancy or capacity information (adultCount, childCount) is only available in event data after the user has selected a room, however the data is available in the UI when the list of rooms is shown to the user.

    For 3rd party tools (like price comparisons widgets) that need to compare rooms with capacity information this presents a real data accuracy problem.

    If the data could be exposed on each availableRoom in the distributorAvailabilityLoaded event it would not only ensure the event is consistent with the UI but also improve the accuracy of third party tools.

    Screenshot: https://drive.google.com/file/d/1nRp9WVX7ECZMeBzHIQz2wANDPXyxmCma/view?usp=sharing

    2 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  5. We should be able to have the option of offering mobile rates discounts in the booking engine such as most of booking engines and OTAs.

    2 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  6. Currently we have:

    distributor.setLanguageCode(languageCode);
    distributor.setCurrencyCode(currencyCode);
    distributor.setStartDate(date);
    distributor.setEndDate(date);

    Can we please have:
    distributor.setAdults(5);

    10 votes

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  7. 1- Add the option to make mandatory that the user (guest) fills in information before they can add the product to their stay. Example: offer airport transfer but then make it mandatory for the user to input the time and airport of arrival.
    2- Add conditions to products so that they can only be chosen if such conditions are met. Example: minimum of 4 people must book in order to book a ski lesson

    9 votes

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  8. Enable adding links (like dinner menu, or a link to a hotel landing page) to the descriptions of rates and products

    6 votes

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  9. In order to successfully use Google META Search, the VAT and all city taxes should be displayed at some point during the booking process in the booking engine. This is a requirement from Google when you want to use META Search: https://support.google.com/hotelprices/answer/6064432?hl=en

    If you don't have this, your website might be penalized, because the hotel is not allowed to show in the top positions in META.

    10 votes

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  10. Hi Mews team,

    We are using Mews Distributor for our Pay on Arrival dates with activated 1% Pre-authorization on credit/debit cards.

    However, the Distributor states that customer will "pay" the 1%.
    For example, if the whole booking costs £350.00, the customer will be pre-authorized for £3.50.
    Mews Distributor currently states that the customer will "pay £3.50".

    This is incorrect, as full payment, not a remainder, will be taken on arrival.

    Can we please have the wording changed from "pay" to "pre-authorized" or similar.

    Thanks!

    4 votes

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  11. DISTRIBUTOR landing page should be able to recognize language of operating system of guest trying to make a reservation

    12 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  12. Be able to modifiy the product rate depending on the date booked. For example, if you have "Dinner" as a product and its price is changing depending on the day of the week (weekdays or weekends) or the period of the year (Christmas, August...) it is going to be awesome to be able to change its price for every single day you need to.

    5 votes

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  13. The booking engine always defaults to tomorrows date

    · Given that we are a seasonal property please can we default to our winter opening date... as irritating for people to search for rates over the period that we are closed

    5 votes

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  14. Would it be possible to pre tick the bow "I'd like to receive marketing updates"?

    3 votes

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    unlikely  ·  Aneta responded

    Hi Mewsers,
    pre-checked boxes for marketing updates do not constitute valid consent under GDPR. Implementing this option would unfortunately conflict with the law.

    Have a great day,
    Aneta

  15. Have the option to restrict product to specific dates.
    For example: if we have New Years Eve Gala Dinner created as a product, would be very helpful to be able to restrict this product to only guests staying during the night of the 31st of December, and not to any booking date.

    27 votes

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  16. Adding an option for guests to make a donation (multiples of $2) to a selected charity (Red Cross or Regional Fire Association etc) at the booking Summary or Check out stage of their booking; similar to airlines and PayPal booking portals. Funds to be paid direct to the Charity bank account with your company reference for reporting.

    With all of the global crisis' people are trying to find ways to help and allowing our high traffic websites to be used as channels to be able to help would be a great tool. It would also allow for companies to promote…

    2 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  17. Price shown on Booking engine is always in Euro first.
    This is not convenient for guests who book outside euro countries.
    If guests select their language then rates change in their selected currency automatically.
    It is so much easier for them to understand the price.

    5 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  18. Products is not always appropriate as an extra that is offered when booking. I would like to be able to modify Products to Experiences in my case but others may find another term more suitable.

    6 votes

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  19. being able to attach multiple TA or company profiles

    4 votes

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  20. We want to be able to sell a product for example a tour/certain event/vouchers separately from a room reservation. We also want to be able to specifically choose certain dates when these products (tours) are available.

    5 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

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