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  1. I would like to be able to set my own custom dates when scheduling reports instead of using the preset settings.

    5 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. It is already possible to set up a start date and frequency for all scheduled reports. Please check this guide for more detailed information.


    Kind regards,

    The Mews Team

  2. A report where it shows the guest language.

    3 votes

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  3. although my profile is set up correctly with british language and britisch culture, Mews is STILL showing me american dates. this is apparent in analytics as well as confirmations i email.
    i have asked in the past to get this solved but nobody seems to be interested.

    2 votes

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    Hello from the Mews product team.

    We are so pleased to let you know that we have extended the configuration of Mews Analytics to correctly accept the language and culture settings.

    Thank you again for sharing your idea!

  4. It would be great to have overview of „negative“ pick-Ups, so cancellations in the Pick Up Analytics tool. Even on the Dashboard, so you have a perfect overview of positive (bookings) and negative (cancellation) pick ups. As a reference: Pace is doing it in their pick up report

    7 votes

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  5. In Manager Analytics when selecting a specific Space Category type, the occupancy percentage will be shown based on the total number of rooms within this category only.

    Is it possible to implement a way to see the occupancy of the selected category based on the total number of rooms in the property?

    This is useful for hotels to calculate the RevPar afterward.
    Thank you!
    (Asking on behalf of a client)

    3 votes

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    Hello from the Mews product team.

    We have released an update for getting insights per space categories. Please check out our release notes – https://releases.mews.com.

    With that release, we have adjusted the behaviour to match your request.

    Thank you again for sharing your idea!

  6. These filter does not provide enough detail to inform you where your guest's are arriving from.
    It would be very helpful to have the Reservation Report include the City and Country details for the guest. Where the guests are from can often be a conversation starter for the front desk staff, especially if they have travel experience/knowledge.
    Also, at this time of COVID, it is also helpful to know if the guest is from a locked down or red zone area.
    Suggestion: Have the City and Country fields from the Customer Profile display on the Reservation Report.

    3 votes

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    Hello from the Mews product team,


    We are so pleased to let you know that your feature request partially exists. If you export Reservation report, you will be able to see country. Also, Customer statistics report can be grouped by nationality in Mews directly.

    As per the city, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.


    Thank you again for sharing your idea!


    Kind regards,

    The Mews Team

  7. If you are in Management analytics and you want to go to Pickup Analytics, you need to go via the burger menu again and select Pickup + ReEnter the Filter on all pages. It would be nice to have shortcuts on the screen to switch to all analytics keeping the'Filter on all pages'

    4 votes

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  8. the analytics might be a great idea, but it would be better if you are able to custom set your dashboard.
    for example, able to search by company (rather than travel agent!), able to set a specific time bracket, pick up in the last day / week, cancellations in the last day / week.
    you might be able to do all those things, but i don't want to have to do the filters every time i open the analytics.
    plus i don't find the filters very clear (too many that make the screen tiny). some if not a lot are…

    2 votes

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  9. At the moment you can only report by reservation created date. I want to look at guests in house within a month. eg - the overlapping filter on normal reports. Because when it is created date, those guests could be any date in the future

    3 votes

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  10. 3 votes

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    Hello from the Mews product team.

    We are so pleased to let you know that the option to “Set filters as default” in Mews Analytics has been released. That way you can configure the default space type filter for your Analytics.

    Please check out our release notes – https://www.mews.li/app/release-notes and related Help article https://help.mews.com/en/articles/5075522-set-filters-as-default-in-mews-analytics.

    Thank you again for sharing your idea!

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