18 results found
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MEWS Template to import Rooming List
EN version :
When having a big rooming list , instead of going room by room then "group" then "last name" and "first name" - we could get a MEWS template on how to fill those names so it can be directly integrated into mews with a drag an drop file.At least when there is 1 to 2 person in the room :)
FR :
Avoir un template mews qui permet de remplir les rooming list de 1 ou 2 personnes par chambre et ensuite faire du drag and drop pour que la rooming list s'intègre directement dans MEWS…
1 voteHello from the Mews Product team,
We are happy to inform you that Mews currently supports a rooming list that allows you to enter the details of a group regardless of the size of the group.
The template can be found in the "Groups" tab of the reservation module. You can find more details about the rooming list in the guide below:
https://help.mews.com/s/article/manage-group-reservations-with-a-rooming-list?language=fr
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Scheduled Custom Dates
I would like to be able to set my own custom dates when scheduling reports instead of using the preset settings.
6 votesHello from the Mews product team,
Thank you for your suggestion. It is already possible to set up a start date and frequency for all scheduled reports. Please check this guide for more detailed information.
Kind regards,
The Mews Team
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Consumption date for "Once" products
Consumption date of once products is not shown on the Guest in house report. This report is used by the F&B team to determine whether a specific guest has purchased breakfast or not on a particular day. Product report does not show room numbers and therefore cannot be used when guests come to the restaurant.
Please add the consumption date of "Once" products so it can be easily visible on a single report without needing to add notes.
134 votesHi Mewsers!
We are very happy to inform you that we have officially released a new filter in the Guest in house report, that will allow you to view products consumed during the report’s selected interval.
We hope this update will help your teams handle the morning breakfast rush a little easier.
To learn more about the update, please visit our release notes page.
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Profile reports with language
A report where it shows the guest language.
3 votes -
Pickup of Cancellations
It would be great to have overview of „negative“ pick-Ups, so cancellations in the Pick Up Analytics tool. Even on the Dashboard, so you have a perfect overview of positive (bookings) and negative (cancellation) pick ups. As a reference: Pace is doing it in their pick up report
8 votesHello from the Mews product team.
We are so pleased to let you know that your feature request has been released.
Please check out our release notes – https://www.mews.li/app/release-notes.
Thank you again for sharing your idea!
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american v. british date set up
although my profile is set up correctly with british language and britisch culture, Mews is STILL showing me american dates. this is apparent in analytics as well as confirmations i email.
i have asked in the past to get this solved but nobody seems to be interested.2 votesHello from the Mews product team.
We are so pleased to let you know that we have extended the configuration of Mews Analytics to correctly accept the language and culture settings.
Thank you again for sharing your idea!
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Occupancy percentage in Manager Analytics
In Manager Analytics when selecting a specific Space Category type, the occupancy percentage will be shown based on the total number of rooms within this category only.
Is it possible to implement a way to see the occupancy of the selected category based on the total number of rooms in the property?
This is useful for hotels to calculate the RevPar afterward.
Thank you!
(Asking on behalf of a client)3 votesHello from the Mews product team.
We have released an update for getting insights per space categories. Please check out our release notes – https://releases.mews.com.
With that release, we have adjusted the behaviour to match your request.
Thank you again for sharing your idea!
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Reservation Report filtered by: Group by Customer's Country address
These filter does not provide enough detail to inform you where your guest's are arriving from.
It would be very helpful to have the Reservation Report include the City and Country details for the guest. Where the guests are from can often be a conversation starter for the front desk staff, especially if they have travel experience/knowledge.
Also, at this time of COVID, it is also helpful to know if the guest is from a locked down or red zone area.
Suggestion: Have the City and Country fields from the Customer Profile display on the Reservation Report.4 votesHello from the Mews product team,
We are so pleased to let you know that your feature request partially exists. If you export Reservation report, you will be able to see country. Also, Customer statistics report can be grouped by nationality in Mews directly.
As per the city, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you again for sharing your idea!
Kind regards,
The Mews Team
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Ageing factor in Mews Analytics
Financial analytics - open invoices. I see that you have the ageing periods in there. The only thing that is really still missing here is 1 amount: the ageing factor. Is there any chance that you would develop this. For those who are not familiar with this terminology; the ageing factor= SUM(outstanding amount*nr of days outstanding per invoice) divided by total amount outstanding.
This factor (1 number) gives an immediate glance of your accounts receivable status. Back in the days hotels were always aiming to be around the number of 34.
Hotel owners, General Managers and the accountants would use…4 votesHello from the product team! Earlier this year we released an updated version of the Aging Balance, including this feature. Thank you for your contribution!
Lucy
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Mews Analytics : Shortcuts on all analytic pages
If you are in Management analytics and you want to go to Pickup Analytics, you need to go via the burger menu again and select Pickup + ReEnter the Filter on all pages. It would be nice to have shortcuts on the screen to switch to all analytics keeping the'Filter on all pages'
4 votesHello from the Mews product team. We are so pleased to let you know that support for setting default filters in Mews Analytics has been released. Please check out our release notes – https://www.mews.li/app/release-notes. Thank you again for sharing your idea!
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Analytics to custom set your dashboard
the analytics might be a great idea, but it would be better if you are able to custom set your dashboard.
for example, able to search by company (rather than travel agent!), able to set a specific time bracket, pick up in the last day / week, cancellations in the last day / week.
you might be able to do all those things, but i don't want to have to do the filters every time i open the analytics.
plus i don't find the filters very clear (too many that make the screen tiny). some if not a lot are…2 votesHello from the Mews product team.
We are so pleased to let you know that the option to “Set filters as default” in Mews Analytics has been released. Please check out our release notes – https://www.mews.li/app/release-notes.
Thank you again for sharing your idea!
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Marketing Data should be able to be pulled by overlapping
At the moment you can only report by reservation created date. I want to look at guests in house within a month. eg - the overlapping filter on normal reports. Because when it is created date, those guests could be any date in the future
3 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released.
Please check out our Help article about using the new StartDate and EndDate filters: https://help.mews.com/en/articles/4349532-using-mews-analytics#filter-by-time.
Thank you again for sharing your idea!
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3 votes
Hello from the Mews product team.
We are so pleased to let you know that the option to “Set filters as default” in Mews Analytics has been released. That way you can configure the default space type filter for your Analytics.
Please check out our release notes – https://www.mews.li/app/release-notes and related Help article https://help.mews.com/en/articles/5075522-set-filters-as-default-in-mews-analytics.
Thank you again for sharing your idea!
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14 votes
This is released in Mews Analytics.
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74 votes
Hello,
We are very happy to announce that you are now able to distinguish between children and adults in reports!
Updates for the reservation overview are currently in the final stages of development and will be released very soon.
In addition to this release, we’ll be adding functionality that will allow you to add products to children and adults separately whilst creating a new reservation.
To learn more about the updates and additional features coming soon, please visit the release notes page.
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Pick Up Report
Report that will show how many nights have been booked on each day in future within selected period of time
A pickup report could identify any times that require additional attention, including data about occupancy for each day in the selected interval.
107 votes -
Chain Report
Chain reports
34 votesChain reports are available through Mews Analytics, an add-on available for purchase through the marketplace.
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Group reporting on a chain level
On chain and hotel level
13 votesMews Analytics enables multi-property reporting.
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