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  1. We have to make statistics in most countries and it would help a LOT if the other guest on a reservation who does not have a profile, is automatically the same nationality as the "owner" of the reservation. We have a lot of missing nationalities and we can not correct them without adding every single person with a new profile, in every single reservation and that is too much work.

    1 vote

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  2. When issuing a bill it would be more convenient when MEWS is automatically choosing the language that is assigned to the guest's profile

    2 votes

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  3. customer classifications in profile.

    For customers, we could also have a more specific option in the Internal tab, classification, than "problematic":
    Example that we miss: smoked in the room, damage, animals, triggered alarm (fire), very dirty room.

    2 votes

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  4. In the Accounting Report, why it’s not possible to pre-filter by items? Sometimes we just need to check the details of certain items and if we download them all it takes ages. Also if we take a long period Excel doesn’t support the size and crashes.

    24 votes

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    unlikely  ·  0 comments  ·  Admin →
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  5. Exclude (or separate) non-revenue form the manager reports totals. City tax (or any others) an payments are now included in the revenue totals while it isn’t revenue.

    60 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. Would be great to have a filter on the accounting ledger report where you can filter each line instead of exporting first and then have to copy past all the guest details to look up bills.

    4 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. To have a View Center from where it’s possible to download the reports from all entities at once. Right now there’s a Dashboard, but not very useful for Finance Department.

    19 votes

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    unlikely  ·  Bethany Lyons responded

    Thank you for this contribution! We are rethinking the way we provide financial reporting in Mews so will consider your suggestion in the UX redesign. However I am marking this item as unlikely as the implementation may differ. 

  8. When looking at the monthly overview in the Manager Analytics,it would be great to know what’s happened in the past days (month to date). So we know what occupancy and Average Daily Rate we had already, to see if our Forecasts are still on track. This also helps us to determine whether our goals/targets are still within reach or we need to adapt.

    11 votes

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  9. In the process of making a new reservation, to see the available rooms by type and by date, there should be able to choose the period (from - till) date and to see with numbers are available:
    Example:
    possibilaty to choose calendar from: calendar to:
    01.11.2022. 02.11.2022. 03.11.2022. 04.11.2022. 05.11.2022.
    Small Double room Available: 2 Available: 2 Available: 2 Available: 2 Available: 2
    Small Twin room Available: 1 Available: 0 Available: 3 Available: 0 Available: 0
    Standard Twin room Available: 0 Available: 2 Available: 0 Available: 0 Available: 1
    Standard Double room Available: 7 Available: 0 Available: 3 Available: 0…

    2 votes

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  10. To have a company dashboard just like in a guest profile. In this you would be able to view all past, current and future bookings linked to the company profile.

    2 votes

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  11. To be able to view cancellations based on their arrival date instead of cancellation date.

    2 votes

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  12. It would be great if we could select multiple dates or multiple months in the reports/graphs - for seasonal hotels, it is really the way we tend to anlyse performance.

    2 votes

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  13. Bexio.com is a great accounting tool which enforces more automation for accounting and invoice as well as crm and e-commerce. A MEWS integration could save many manual processes!

    1 vote

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  14. Schedule Analytics reports just like your daily reservation report and have it sent to your email.

    1 vote

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  15. Add row formatting in PDFs generated by MEWS. Shading of the rows would be nice or/and make the lines between the rows visible in the printed version.

    1 vote

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  16. Make it possible to add customized country and county codes and to export csv file ready for import into VieTOUR (https://www.wien.gv.at/statistik/wirtschaft/tourismus/daten-melden.html)

    1 vote

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  17. Provide clear guidance in the Help Centre on:

    a) how to implement the new Google Analytics GA4 measurement in the Mews Booking Engine using Tag Manager

    and b) how to implement Google Adwords Conversion Tracking in the Mews Booking Engine using Tag Manager

    1 vote

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  18. We'd like to be able to have Products 'Selected by Default' on specific rate plans / channels.

    We have a Sustainability Product that we would like 'Selected by default' on our direct rate plans/channels.. In Mews & in the booking engine.

    The current 'Selected by default' feature adds the product to ALL reservations, this doesn't work as we can not add to agent reservations.

    1 vote

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  19. Serait-il possible de créer un rapport permettant d'obtenir le nombre de chambres hors d'usage avec la raison de cet hors d'usage, en multi-property pour l'ensemble des établissement sur un seul rapport ?

    1 vote

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  20. Make a special reservation type: Group reservations: to open and you can see the company/travel agency to whom reserved the, date form to, how many persons, names, surnames, room tapes etc. needed information in one block, cud made the changes (for example ask to me)

    1 vote

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