Mews Business Intelligence

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  1. In a chain I would like to know the value of a customer. Where did the stay and when and how much they spent in each of the chain's properties

    12 votes

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  2. This idea is to allow users of Mews Analytics to schedule exports of Analytics e.g. on daily bases in the form of image, PowerPoint or PDF. For delivering the exported files, we could use the same workflow as for scheduled export of other reports in Mews.

    This could also work as a workaround to provide insights to people without Mews account.

    7 votes

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    idea to upvote  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. This idea is about extending guest segmentation in Manager Analytics.

    The North American market needs to be able to report not only by country but also by state/province/city.

    This will allow for greater insight into which markets produce and allow for more targeted marketing to a specific region.

    This takes into consideration the regional differences such as holidays.

    11 votes

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  4. I would like to be able to set my own custom dates when scheduling reports instead of using the preset settings.

    3 votes

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  5. A report where it shows the guest language.

    2 votes

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  6. Imprimés les rapports directement depuis mews analyses sans devoir faire un export dans excel

    2 votes

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  7. you don't seem to be able to get a report of the companies who stayed in a specific month or period. this should be much easier to filter than currently. the filters are way too confusing

    2 votes

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  8. This idea is about supporting additional translations in Mews Analytics.

    Requested languages:
    - French

    4 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    Thank you for submitting the idea. We have updated your request and set it up to be upvoted by the Mews community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. Option to print or export from Mews Analytics as well as schedule an export.

    1 vote

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  10. It would be great to have overview of „negative“ pick-Ups, so cancellations in the Pick Up Analytics tool. Even on the Dashboard, so you have a perfect overview of positive (bookings) and negative (cancellation) pick ups. As a reference: Pace is doing it in their pick up report

    5 votes

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  11. There is no picked vs. unpicked status within confirmed group reservations.
    This is a pain when creating your forecasts, and predicting your unexpected wash of a group block.
    Hard to communicate to management.

    19 votes

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  12. although my profile is set up correctly with british language and britisch culture, Mews is STILL showing me american dates. this is apparent in analytics as well as confirmations i email.
    i have asked in the past to get this solved but nobody seems to be interested.

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    We are so pleased to let you know that we have extended the configuration of Mews Analytics to correctly accept the language and culture settings.

    Thank you again for sharing your idea!

  13. Ability to set customized reports as favorites in Manager Analytics. I find the Mews reports very difficult to use, and on my system, it takes very long to change report settings. It would be helpful if we could set reports as standard with the data data we need. Furthermore, have easier to use options to search for specific dates so we can quickly draw data for a particular period. Thank you.

    1 vote

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  14. In the reservations report, I would like to be able to group by Date (not arrival or departure date)
    I would also like to be able to group by multiple factors.
    E.g. Group by both date and by rate code

    1 vote

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  15. Hotel and Hostel chains wish to see the complete history of items the guest has purchased across the chain. Implement a dashboard where you can see the total revenue one customer has generated so we can reward our most high valued guests.

    5 votes

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  16. Add filter option by "Assigned Space" to the Financial Analytics dashboard (and why not also to Manager Analytics dashboard).

    For property managers, it is a crucial feature as filtering out financial data on a property level is key. And for property managers, an Assigned space = A property. And I can bet you will get more and more property managers as clients :)

    For hotels, this allows to track metrics on a room level.

    As the data is readily available in the database it shouldn't be difficult to implement, it's just a PowerBI set up.

    Thanks!

    8 votes

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  17. In Manager Analytics when selecting a specific Space Category type, the occupancy percentage will be shown based on the total number of rooms within this category only.

    Is it possible to implement a way to see the occupancy of the selected category based on the total number of rooms in the property?

    This is useful for hotels to calculate the RevPar afterward.
    Thank you!
    (Asking on behalf of a client)

    2 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    We have released an update for getting insights per space categories. Please check out our release notes – https://releases.mews.com.

    With that release, we have adjusted the behaviour to match your request.

    Thank you again for sharing your idea!

  18. Add some more options on the cancellations report to be able to forecast the expected number of cancellations for a period of time, an event, or similar. Ideas...

    1) report based on consumption date instead of cancellation date : the intention is to analyze how far in advanced from arrival date are we getting cancellations so we can forecast the number of rooms we can overbook.
    2) filter by day of week to find trends based on which days of the week do we receive more cancellations, or which days of the week are most impacted by cancellations (day of…

    4 votes

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  19. The "bookings" section of the Manager analytics is already great. We should however break down the time units and add in months, e.g "Company A" has produced 50 room nights in August 2020 compared to 40 roomnights in July 2020. Custom periods are amazing but breaking it down into months will help the user experience (less clicks) - especially the Sales department.

    4 votes

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  20. Room nights and total revenues per company & per hotel in the Manager Analytics dashboard, to be shown by month, quarter, year.

    4 votes

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