Mews Business Intelligence

Mews Business Intelligence

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  1. In the Accounting Report, why it’s not possible to pre-filter by items? Sometimes we just need to check the details of certain items and if we download them all it takes ages. Also if we take a long period Excel doesn’t support the size and crashes.

    20 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. To have a View Center from where it’s possible to download the reports from all entities at once. Right now there’s a Dashboard, but not very useful for Finance Department.

    18 votes

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  3. Exclude (or separate) non-revenue form the manager reports totals. City tax (or any others) an payments are now included in the revenue totals while it isn’t revenue.

    49 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  4. When looking at the monthly overview in the Manager Analytics,it would be great to know what’s happened in the past days (month to date). So we know what occupancy and Average Daily Rate we had already, to see if our Forecasts are still on track. This also helps us to determine whether our goals/targets are still within reach or we need to adapt.

    7 votes

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  5. In Mews the statistics are calculated using room / beds occupied and not by customer count.

    We'd like to be able to calculate all statistics in Mews reports & Analytics by customer. This could be achieved by adding a setting to use customer count.

    Average rate instead of calculated occupied rooms/revenue use customers/revenue
    Occupancy instead of calculating by occupied rooms/available rooms use customers occupying rooms/available rooms

    5 votes

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    Hi Nick, 


    Thanks for posting this! We are looking into revamping how we calculate statistics in the future and will consider this enhancement at that point. Many thanks for your contribution and look forward to hearing more ideas from you!

  6. We would like to work with Onyx to process commission claims but there is no commission report in Mews that can be submitted to Onyx.

    It would be nice to have a commission report that can be used to check commission and that can be submitted to Onyx.

    4 votes

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    Hello from the Mews product team. Thank you for your suggestion.

    Onyx is currently reviewing our API to build an integration directly to Mews, this would provide a much more streamlined solution in getting the commission data to Onyx. So for now we will not take this idea forward. 

  7. We require a report where you can see how many room nights / average rate was produced per company in a certain (past) period. NOT what was created, but what was actually stayed.
    your analytics don't seem to be able to do that.
    the filtering is way too complicated and thus appears so tiny on the screen that you can't see it.

    4 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. All reservations are coming through as Channel Manager and does not break out CHM Booking Engine (Website). The filter by Reservation Source is also not granular enough. Normally a Reservation Source Report would break out GDS by Channel, Booking Engine (non-Mews) and OTA's by Channel. Also not reflecting in Mews Analytics. We need better more granular data from our Channel Manager for proper internal reporting.

    Are we not receiving this data from Channel Managers as the original origin of the bookings and passing it on to Mews?

    1 vote

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  9. I would like to see the ability to easily generate a report which would break down the guests' origin by country of residence. Also, integration with the French government's INSEE (Fréquentation dans les hébergements collectifs touristiques) would be great !

    2 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. Imprimés les rapports directement depuis mews analyses sans devoir faire un export dans excel

    19 votes

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  11. The Pick Up Reports should include extensions/shortening of stays (or have the option to add this through a filter)

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. until recently I was able to send emails to guests from my cell phone. Something has changed and now I am not able to access the send button so I can't send emails from my phone anymore.
    I could do this, then it recently changed, I sent an email and it was updated, but just went back to not being an option a week ago :(
    thanks

    1 vote

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  13. It would great to be able to see a report on products, to see how there are booked. In upselling on the OCI, it would be nice to see if people are adding products to their stay during this process, in-order to see if its working or not.

    1 vote

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  14. Many customers ask for an invoice for their stays without details.
    Now, each invoice contains the details of the services and on the same page a summary of the taxes.
    It would be interesting to have the summary of the taxes on a separate page and which includes the same header and footer of the detailed invoice.

    1 vote

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  15. It would be better if the manager report could be displayed with overall or detailed information. Not only the product group, but also the individual products. For example, not only Logis, but also the parking space and room upgrades.

    1 vote

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  16. Have the possibility of extracting the number of reservations and the turnover generated by each reservation agent from our internal call center in the Group.

    2 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. I find the color choices really strange. For example, when I see grey I think the reservation is from the past, when I see blue I don't feel like I need to do anything. It is not really logical if you don't know what it means.
    My color proposal would be the following:
    -Gray --> Past reservations
    -Black--> Out of Order
    -Blue--> To be checked in (Reservations of the day)
    -Green --> Already checked in
    -Orange--> To be checked out.
    -Red--> The check out need to be done, the room was supposed to be checked out before.
    -Clearer Grey /…

    4 votes

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    Hello from the Mews product team. 


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

  18. تطرح شركة مصر إيطاليا العقارية واحد من أكبر مشاريعها في قلب مدينة العاصمة الإدارية الجديدة كمبوند البوسكو، مشروع بمساحة 200 فدان توفر لك فيهم الشركة جميع سبل الراحة والرفاهية والخصوصية .

    احجز مكانك الان وتمتع بأجمل إطلالة ساحرة مباشرة على البحيرات الصناعية الخلابة والمساحات الخضراء التي تحيط كمبوند البوسكو العاصمة الإدارية .

    1 vote

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  19. Currently, there are two main global technology solutions. One is Hi-tech solutions that benefit the business and the management. The other is IT Tech Solutions that make the hotel more luxurious for the guests. In a nutshell, IT solutions’ purpose is to assist and automate businesses as well as improve guests' experience. Thus, enhancing the efficiency of your business functioning, using at least some of the IT services and solutions is a must.

    1 vote

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  20. Currently it is only possible to generate customer profiles of all customers within a chain. The option to be able to split this between the different locations should be implemented as soon as possible.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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