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  1. Wij hebben in het verleden met een systeem gewerkt waarbij de mogelijkheid was om gebruik te maken van een telefoonboek waar alle gegevens van het personeel in stond. Wij vonden het zeer prettig om hier mee te werken. Wellicht is het een idee om een soort rapport te maken waarin je de naam, adresgegevens en telefoonnummer in **** noteren. Dit zou je bijvoorbeeld kunnen plaatsen bij het kopje 'profielen'.

    2 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  2. For the packages that include breakfast or other meals, the integration with the POS should post into the POS the meals that have been sold in the PMS. That way people at the restaurant have to know ahead and keep their inventory system.

    3 votes

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  3. It should be possible to map products to the channel, which are charged once per person and once per stay. Otherwise we are not able to sell our packages online, which include like one massage per guest during the stay.

    12 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered due to technical complications. However, we do agree that this is important to package once products, so we will continue to think about the best solution. 


    This article (https://help.mews.com/s/article/products-and-channel-manager?language=en_US)  explains why it's not possible to map products once or per stay. As a workaround, we can sugges to map such products directly in the channel manager extranet, so they can be booked as an add-on by guest, while making a reservation.


    Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team


  4. Adding functionatlity to create/edit vouchers and their codes would be useful for a number of use cases.

    Firstly in my opinion the Mews process for creating this is a little clunky, especially if you want to track the usage of each VC as it needs to be it's own Voucher, there's no way to track the codes within that voucher.

    Therefore lets say you have a staff friends & family rate, and you want the voucher code to be the employee name so you can track usage and abuse of the incentive.

    Creating additional codes for an already created voucher…

    1 vote

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  5. Integration with Planday to have a live connection showing daily occupancy on the scheduling software

    5 votes

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  6. Hubspot integration, for the marketplace

    5 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  7. I would like to ask you to make the possibility to map from SynXis group rates. In SynXis there are standard rates and groups. If I create group in the SynXis with a group rate for specific terms and conditions, the rate should be linked to groups and not to specific rates. Therefore I am aksing if it is possible for PMS MEWS to create following message for mapping this group rate:

    Currently the type of message request is the same as the response, in this case OTAHotelRatePlanNotifRS which is directly linked to rates specifically which is incorrect.
    If

    2 votes

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  8. Being able to create Visionline mobile keys through Mews Commander

    3 votes

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  9. 2 votes

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  10. When you are in a channel manager rate in the channel manager mappings and you click the 'X' in the top left it puts you back to the main channel manager settings page rather than the list of channel manager rates.

    When you're trying to delete a space category you need to unmap it from the channel manager rates first, if you have a lot of rates this becomes very time consuming when it's putting you back to the main page each time.

    Generally this could be made easier with an "unmap from all rates" button

    7 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kind regards,
    Mews

  11. Would be great to have a button where we can manually push inventory from Mews to all linked account (channel manager or multiple Booking.com ones). As of now we have to go on the Marketplace and each Booking.com account to do this manual push.

    4 votes

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    Hello from the Mews product team!

    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Mews sends updates automatically for every inventory change you make, so a need to send a manual push occurs only during the initial integration setup. To learn more about Channel manager updates, please see this guide- https://help.mews.com/s/article/channel-manager-automatic-updates?language=en_US.

    Thank you for sharing your suggestions.

    Kind regards,
    Mews

  12. Mews programmeert middels Ambiance de kaartsloten. De programmering is de exacte tijd van de reservering. Dat is onwerkbaar. Als checkout om 10.00 uur is kunnen kaarten niet stipt om 10.00 uur vervallen, dan staan constant alle gasten aan de balie omdat ze hun kamer niet meer inkunnen. Wij willen graag standaard: checkintijd -/- 2 uur en checkout tijd +2 uur. Kan dat aangepakt worden?

    3 votes

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  13. 5 votes

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  14. When a booking is received from Booking.com or from a channel manager (in our case Rentals United, I don't know for others), we should get the number of children inserted automatically into Mews. It has impact on bedding and city tax.
    As of now we have to go manually in each booking of each platform and manually insert the number into Mews.

    3 votes

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    Hi Mewsers,

    This feature is available for all channel managers. In case there is still an issue with Children count, please contact our Customer Care team, so we can investigate on concrete examples.

    Kind regards,
    Mews Team

  15. The possibility to add multiple email addresses in the notification email field of the channel manager integration. Sometimes revenue management and front office want to receive these alerts and if we are able to put more addresses that would solve the challenge.

    4 votes

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    Hello from the Mews product team!

    We are so pleased to let you know that your feature request has been released. Please check out guides linked below to learn more about how to set up a Responsible department to receive email notifications to several addresses.

    Responsible department- https://help.mews.com/s/article/create-modify-or-delete-a-department?language=en_US

    Channel manager setup- https://help.mews.com/s/article/connect-your-channel-manager?language=en_US

    Thank you again for sharing your idea!

    Kind regards,
    Mews

  16. In some cases, Booking.com has the preferred language of the guest. Would you like us to add the guest language to the Customer Profile in the Mews Commander?

    4 votes

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  17. integration with Gastrofix POS

    4 votes

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  18. Apartment groups and vacation rentals have a wide range of space classifications. If you would like Mews to add more space classifications to the Channel Manager API, upvote this suggestion If you have a specific preference, leave a comment.

    Here's a few options:

    • Guest house
    • Lodge
    • Castle
    • Boat
    • Cottage
    • Camping
    • House
    11 votes

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  19. Be able to create Hotek Bluetooth mobile keys:

    https://www.hotek.nl/en/generation-z-hotel-locks

    1 vote

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  20. Make sure to add contact name for each solution proposed on the marketplace, as we all want a demo before to suscribe

    3 votes

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    Hi Mewsers! 

    On the integration profile in your Mews Marketplace, you'll be able to find the email address and the website of the integration partner, via which you can contact the partner for a demo.


    Best regards,

    The Mews Product Team

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