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  1. Update the integration between Salto and Mews with a complete date and time format that also includes minutes instead of hours only.

    Currently, the Salto integration can only receive the check-in and check-out hour but not the minutes. So, if you have a check-in and/or check-out time set at the half-hour, for example at 11:30 am, the integration sends the check-out time at 11:00 am.

    We propose to solve this problem since it forces us to manage half an hour of checkouts for customers who are stuck on the floors, outside their rooms, or who cannot access the elevator with…

    26 votes

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  2. Keys (using keycutter) are automatically made based on check-out and check-in times. It would be useful to make a key that works until 10h15 if the check-out is for example at 10am. Now, if guests forgot something or want to pick up luggage they left in the room at 10h01 front office needs to make a new key.

    10 votes

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  3. Integrations made by MEWS are bound to work well, so it would be nice to quickly be able to find these, divided by category (like having a "MEWS integrations" vs. "3PTY integrations" divide in marketplace.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. The integrations in the Marketplace have all been vetted and certified by the Mews Technical Partnerships Team and have proven to be a great addition to our eco system. Therefore we will not be dividing the Marketplace into two areas.
    Thank you for sharing your suggestions.

  4. Use case: allow guests to eventually check out on Operator tablet by using their key card as an identifier of the reservation/guest that is checking-out.

    Other use cases can include making use of "check-out" features available in key cutter programs such as Salto for increased security

    5 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  5. Salto can receive a check out command from PMS. Currently, MEWS does not send these commands via the key cutter integration to Salto (early check out fe.).

    Would be a great benefit (and improvement in terms of security) since currently we cannot create a new key via our integrating party for Kiosk.

    9 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  6. In the current Salto integration with Mews, Mews only sends one room number/lock id to be encoded in Salto. This presents an operational challenge for properties that have the following room structure:

    6228 - main suite (parent space)
    230 - private room for 2 persons (child space)
    228 - dorm room with 4 beds (child space with 4 additional child spaces nested)
    228-1,2,3,4 - four separate dorm beds

    230 and 228 can be sold separately, as is any of the four beds. A party of 6 can also book the entire suite 6228.

    In the latter case, a key card…

    2 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  7. (EN) When the customer returns their card, I place the card on the SSalto Reader. Click the card to check-out button. The card is read and the corresponding room is displayed at check-out.

    (DE) Wenn der Kunde seine karte zurückgibt, lege ich die Karte auf den SSalto Reder. Klicke den Button Karte zum Check-Out.
    Die Karte wird gelesen und das entsprechende Zimmer wird zu Check-Out angezeigt.

    1 vote

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  8. Develop following triggers for potential usage of Zapier with CRM:

    -Get prices
    -Get availability
    -Add reservation event
    -Cancel reservation event

    4 votes

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  9. Hi there, Mews Team!

    Laurie here, reaching out from Zapier Support. One or more of our mutual customers has requested a new feature in your app.

    Specifically, they'd like to see an action that would let them close bookings at a specified time every day.

    An example use case for this would be to ensure same-day bookings aren't made after a certain time of day.

    I don't see this available in the API at this time:
    https://mews-systems.gitbook.io/connector-api/operations

    But if this is, or would be, possible, we'd love to hear it!

    7 votes

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. [reason] Thank you for sharing your suggestions.

  10. If the GuestID can be written on the RFID in Sector2 of the Onity KeyCard System, Guests can authenticate at the POS for placing F&B orders on the room bill.

    In this case there's no more need to write down the guest's name, only the key card is needed. The key card is read by an RFID reader coupled to the POS. The guestID is used to authenticate the guest and post the bill to Mews calling the API's. Supplementary the guest's last name can be checked to engage two-factor-authentication.

    2 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  11. We now have the ability to connect task to reservations in Mews and this functionality has been added to the Mews API. However it would be really useful to have this added to the Zapier functionality as we have a number of zaps that create tasks in Mews, currently just putting the reservation number into the description field.

    3 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  12. For the packages that include breakfast or other meals, the integration with the POS should post into the POS the meals that have been sold in the PMS. That way people at the restaurant have to know ahead and keep their inventory system.

    3 votes

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  13. Hubspot integration, for the marketplace

    5 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  14. Mews programmeert middels Ambiance de kaartsloten. De programmering is de exacte tijd van de reservering. Dat is onwerkbaar. Als checkout om 10.00 uur is kunnen kaarten niet stipt om 10.00 uur vervallen, dan staan constant alle gasten aan de balie omdat ze hun kamer niet meer inkunnen. Wij willen graag standaard: checkintijd -/- 2 uur en checkout tijd +2 uur. Kan dat aangepakt worden?

    3 votes

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  15. 5 votes

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  16. Be able to create Hotek Bluetooth mobile keys:

    https://www.hotek.nl/en/generation-z-hotel-locks

    1 vote

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  17. the current integration is not good enough

    2 votes

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  18. Micros by Oracle provide a POS within the hospitality industry. Whilst Mews would not build a connection towards Micros, Micros can connect to our API. Upvote this topic to let the Micros POS team know you would like them to connect to Mews!

    14 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes and is unlikely to be delivered. Thank you for sharing your suggestions.

  19. At check in, it would be nice to be able to encode the keycard from within MEWS and get the option for more doors (next to the room lock) that can be opened with the same keycard, like: fitness, garage, safe, second door.

    6 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  20. On occasions it happens that the data on the Sage report is incorrect and the report needs to be reissued. Is there a chance to get this without having to go through Omniboost support but just by clicking on a button to re issue the report?

    2 votes

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