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HESTA Report
Last year we were able to pull the report even with missing data. Now - as asoon as one detail is missing, there is no access to the report. The offical partners state that they need the numbers which is the most crutial to them. We need this report to work again, even with missing names / details.
Many thanks for your consideration and execution.
7 votesHello from the Mews product team. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Please remove MEWS market place from the dashboard
The marketplace being on the dashboard is irrelevant to front desk agents and quite frankly not the place to be selling products. If MEWS wants to upsell a property then that should be done through other avenues or create a separate "managers/owners" dashboard.
A front office agents dashboard should only show relevant information for the job they are doing.1 voteThanks for sharing your feedback. We are currently experimenting with the dashboard and specifically the social scores being registered. The experiment has ran for two weeks and is now disabled. We will soon come back with our findings and followups.
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STR interface
Create an interface with STR so we do not have to put in the data manually every night
2 votesHello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.
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me&u
integrate the ordering app me&u to mews so guests can order food/beverage and have to option to charge this to their room
1 voteHello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.
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Guest's name and email not transferred from Channel Manager
add both - guest's and booker's email to Mews PMS when the booking comes from the channel manager
1 voteHello from the Mews product team,
Thank you for your suggestion. We already support this feature. What you describe sounds like a bug. Please log this case with our team for further investigation.
Kind regards,
Mews -
add a "MEWS integrations" section to Marketplace
Integrations made by MEWS are bound to work well, so it would be nice to quickly be able to find these, divided by category (like having a "MEWS integrations" vs. "3PTY integrations" divide in marketplace.
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. The integrations in the Marketplace have all been vetted and certified by the Mews Technical Partnerships Team and have proven to be a great addition to our eco system. Therefore we will not be dividing the Marketplace into two areas.
Thank you for sharing your suggestions. -
Different attribution channels for revenue in Google Analytics
All the traffic in Google Analytics gets attributed to "Direct".
Develop the possibility to attribute revenue to different channels such as "Paid" and "Organic" or others.3 votesHi Mewsers!
Tracking of traffic sources is achievable by using different UTM parameters for different campaign or traffic source. In other words, if you want to distinguish between multiple sources of you traffic leading to the same landing page, you simply attach different UTM parameter).Read about the principle of UTM parameters here: https://support.google.com/analytics/answer/1033863?hl=en.
The easiest is to generate the link for every campaign/source of traffic via UTM builder: https://ga-dev-tools.appspot.com/campaign-url-builder/
I hope that helps.
Aneta -
MEWS X Key Cutter integration - send command for check out
Salto can receive a check out command from PMS. Currently, MEWS does not send these commands via the key cutter integration to Salto (early check out fe.).
Would be a great benefit (and improvement in terms of security) since currently we cannot create a new key via our integrating party for Kiosk.
9 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Increase & Automate Ancillary Revenue | In-Room Wine
Increase ancillary revenue with automated in-room wine service.
1 voteThis request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
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2 votes
Hey Mewser, thanks for the request, unfortunately there isn’t much detail in this request as it does not specify the channel or the channel manager you’re looking to get this data from. Please update this request with more details, or reopen a new one. Many thanks!
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Map & send inventory for 2 codes mapped to the same room
This would allow to connect the same space category in Mews to several space categories in a channel manager extranet.
2 votesHello from the Mews product team!
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Such functionality is not supported across many Channel managers, so it will be limited just to a few; and also it has not received enough upvotes.
Thank you for sharing your suggestions.
Kind regards,
Mews -
Zapier: Add trigger to improve connection with CRM
Develop following triggers for potential usage of Zapier with CRM:
-Get prices
-Get availability
-Add reservation event
-Cancel reservation event4 votesThis request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
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table reservation
Integration with a table reservation tool like Resengo
5 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Encode GuestID on Electronic KeyCard
If the GuestID can be written on the RFID in Sector2 of the Onity KeyCard System, Guests can authenticate at the POS for placing F&B orders on the room bill.
In this case there's no more need to write down the guest's name, only the key card is needed. The key card is read by an RFID reader coupled to the POS. The guestID is used to authenticate the guest and post the bill to Mews calling the API's. Supplementary the guest's last name can be checked to engage two-factor-authentication.
2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Zapier: "Add action to close same-day bookings"
Hi there, Mews Team!
Laurie here, reaching out from Zapier Support. One or more of our mutual customers has requested a new feature in your app.
Specifically, they'd like to see an action that would let them close bookings at a specified time every day.
An example use case for this would be to ensure same-day bookings aren't made after a certain time of day.
I don't see this available in the API at this time:
https://mews-systems.gitbook.io/connector-api/operationsBut if this is, or would be, possible, we'd love to hear it!
6 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. [reason] Thank you for sharing your suggestions.
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Accounting Item - Reservation relationship
You have an API endpoint https://mews-systems.gitbook.io/connector-api/operations/finance#get-all-accounting-items
Returned Accounting Item data has OrderId field:
Unique identifier of the order (or Reservation which is a special type of order) the item belongs to.
Can you add ReservationId field into Accounting Item?
The problem is that we can't know if an accounting item belongs to any specific reservation or not.
I tried to collect unique OrderId values from the list of accounting items and next fetch reservations with ReservationIds filter (to see if we have a reservation with Id same as OrderId), but if I pass non-reservation ID - I see the error…
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Telefoon/adressenboek voor personeel
Wij hebben in het verleden met een systeem gewerkt waarbij de mogelijkheid was om gebruik te maken van een telefoonboek waar alle gegevens van het personeel in stond. Wij vonden het zeer prettig om hier mee te werken. Wellicht is het een idee om een soort rapport te maken waarin je de naam, adresgegevens en telefoonnummer in **** noteren. Dit zou je bijvoorbeeld kunnen plaatsen bij het kopje 'profielen'.
2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Posting packages meals into the POS
For the packages that include breakfast or other meals, the integration with the POS should post into the POS the meals that have been sold in the PMS. That way people at the restaurant have to know ahead and keep their inventory system.
3 votes -
Create/Edit Vouchers/Coucher Codes via API
Adding functionatlity to create/edit vouchers and their codes would be useful for a number of use cases.
Firstly in my opinion the Mews process for creating this is a little clunky, especially if you want to track the usage of each VC as it needs to be it's own Voucher, there's no way to track the codes within that voucher.
Therefore lets say you have a staff friends & family rate, and you want the voucher code to be the employee name so you can track usage and abuse of the incentive.
Creating additional codes for an already created voucher…
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Hubspot CRM and Mews integration
Hubspot integration, for the marketplace
5 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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