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  1. Update the integration between Salto and Mews with a complete date and time format that also includes minutes instead of hours only.

    Currently, the Salto integration can only receive the check-in and check-out hour but not the minutes. So, if you have a check-in and/or check-out time set at the half-hour, for example at 11:30 am, the integration sends the check-out time at 11:00 am.

    We propose to solve this problem since it forces us to manage half an hour of checkouts for customers who are stuck on the floors, outside their rooms, or who cannot access the elevator with…

    26 votes

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    unlikely  ·  1 comment  ·  Existing Apps in App store  ·  Flag idea as inappropriate…  ·  Admin →

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  2. We need to receive the email consent (Send marketing emails option) for reservations coming from Channel Managers.

    17 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  3. Micros by Oracle provide a POS within the hospitality industry. Whilst Mews would not build a connection towards Micros, Micros can connect to our API. Upvote this topic to let the Micros POS team know you would like them to connect to Mews!

    14 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes and is unlikely to be delivered. Thank you for sharing your suggestions.

  4. It should be possible to map products to the channel, which are charged once per person and once per stay. Otherwise we are not able to sell our packages online, which include like one massage per guest during the stay.

    12 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered due to technical complications. However, we do agree that this is important to package once products, so we will continue to think about the best solution. 


    This article (https://help.mews.com/s/article/products-and-channel-manager?language=en_US)  explains why it's not possible to map products once or per stay. As a workaround, we can sugges to map such products directly in the channel manager extranet, so they can be booked as an add-on by guest, while making a reservation.


    Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team


  5. Apartment groups and vacation rentals have a wide range of space classifications. If you would like Mews to add more space classifications to the Channel Manager API, upvote this suggestion If you have a specific preference, leave a comment.

    Here's a few options:

    • Guest house
    • Lodge
    • Castle
    • Boat
    • Cottage
    • Camping
    • House
    11 votes

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  6. Keys (using keycutter) are automatically made based on check-out and check-in times. It would be useful to make a key that works until 10h15 if the check-out is for example at 10am. Now, if guests forgot something or want to pick up luggage they left in the room at 10h01 front office needs to make a new key.

    10 votes

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  7. Salto can receive a check out command from PMS. Currently, MEWS does not send these commands via the key cutter integration to Salto (early check out fe.).

    Would be a great benefit (and improvement in terms of security) since currently we cannot create a new key via our integrating party for Kiosk.

    9 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  8. In the current Visonline integration with Mews, Mews only sends one room number/lock id to be encoded in Visionline. This presents an operational challenge for properties that have the following room structure:

    6228 - main suite (parent space)
    230 - private room for 2 persons (child space)
    228 - dorm room with 4 beds (child space with 4 additional child spaces nested)
    228-1,2,3,4 - four separate dorm beds

    230 and 228 can be sold separately, as is any of the four beds. A party of 6 can also book the entire suite 6228.

    In the latter case, a key card…

    8 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  9. Last year we were able to pull the report even with missing data. Now - as asoon as one detail is missing, there is no access to the report. The offical partners state that they need the numbers which is the most crutial to them. We need this report to work again, even with missing names / details.

    Many thanks for your consideration and execution.

    7 votes

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  10. Hi there, Mews Team!

    Laurie here, reaching out from Zapier Support. One or more of our mutual customers has requested a new feature in your app.

    Specifically, they'd like to see an action that would let them close bookings at a specified time every day.

    An example use case for this would be to ensure same-day bookings aren't made after a certain time of day.

    I don't see this available in the API at this time:
    https://mews-systems.gitbook.io/connector-api/operations

    But if this is, or would be, possible, we'd love to hear it!

    7 votes

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. [reason] Thank you for sharing your suggestions.

  11. At check in, it would be nice to be able to encode the keycard from within MEWS and get the option for more doors (next to the room lock) that can be opened with the same keycard, like: fitness, garage, safe, second door.

    6 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  12. As it stands, the key cutter automatically defaults to whatever check-out time in that property is.

    When a guest adds a late check-out to their reservation, or when we enter it as a product, Mews should change the time to whatever the late check-out in that property is. Then we can still use key cutter without having to manually change the check-out time. This will significantly decrease human error in the case that reception doesn't notice that late check-out was added.

    5 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  13. Use case: allow guests to eventually check out on Operator tablet by using their key card as an identifier of the reservation/guest that is checking-out.

    Other use cases can include making use of "check-out" features available in key cutter programs such as Salto for increased security

    5 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  14. Integration with a table reservation tool like Resengo

    5 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  15. Hubspot integration, for the marketplace

    5 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  16. 5 votes

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  17. There are more than 630 apps and devices connected to IFTTT, with new services added every week

    5 votes

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    Thanks for sharing this suggestion. We have decided to focus our efforts on this with Zapier.com which is quite similar to IFTTT. At this point in time we’re unlikely to integrate with other similar platforms.

  18. Develop following triggers for potential usage of Zapier with CRM:

    -Get prices
    -Get availability
    -Add reservation event
    -Cancel reservation event

    4 votes

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  19. Would be great to have a button where we can manually push inventory from Mews to all linked account (channel manager or multiple Booking.com ones). As of now we have to go on the Marketplace and each Booking.com account to do this manual push.

    4 votes

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    Hello from the Mews product team!

    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Mews sends updates automatically for every inventory change you make, so a need to send a manual push occurs only during the initial integration setup. To learn more about Channel manager updates, please see this guide- https://help.mews.com/s/article/channel-manager-automatic-updates?language=en_US.

    Thank you for sharing your suggestions.

    Kind regards,
    Mews

  20. This extension to the channel manager API would allow for channel managers and RMS integrations to update rate restrictions in Mews via the API.

    4 votes

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