Report invalid credit cards, no-shows, and cancellations because of an invalid credit card.

Google have recently unvield their Google Hotels platform. Google Hotels connects to all major OTA's and compares rates.

It is possible for Mews to build a connection directly to Google Hotels. Upvote this request to show your interest.

Direct connection with Expedia

Currently, the Channelmanager API does not support the field title, so the channel manager cannot transmit the title/gender of a reservation.

When trying to send a pre-stay email to this guest, it is then impossible to have a proper salutation in German, as it would require the title (Sehr geehrter HERR/FRAU ...).

Please add a field Title to the channel manager API as it is already present in the Connector API.

Mewsers who list their property on Booking.com must connect this channel via a channel manager. Mews are exploring the option to directly connect Mews to Booking.com to avoid the need of having a Channel Manager in the middle.

Supported features of this connection would be:

• Availability, Restrictions and Inventory pushed to Booking.com .




• Reservations downloaded every 30-60 seconds.




• For newly onboarded properties, automatically import future Booking.com reservations when you enable the integration for the 1st time.

Create a direct connection with Airbnb

We need to receive the email consent (Send marketing emails option) for reservations coming from Channel Managers.

Apartment groups and vacation rentals have a wide range of space classifications. If you would like Mews to add more space classifications to the Channel Manager API, upvote this suggestion If you have a specific preference, leave a comment.

Here's a few options:

• Guest house


• Lodge


• Castle


• Boat


• Cottage


• Camping


• House

It should be possible to map products to the channel, which are charged once per person and once per stay. Otherwise we are not able to sell our packages online, which include like one massage per guest during the stay.

This connection would allow for properties to use TripAdvisor as a distribution channel by allowing clients to book directly on TripAdvisor without having to go through the property page and the connection will send all the relevant customer and billing information directly into Mews when the transaction is complete.

DIRS21 provide a channel manager within the hospitality industry. If you would like to vote for DIRS21 to build their channel manager towards Mews’ Api then upvote this topic!

Rate Connect works as a cost-per-click campaign and is a part of the Trivago Hotel Manager that allows hotels to post their official website rates on Trivago.

Kognitiv (former Seekda) channel manager integration

When a channel manager provides a new payment card from an OTA, currently it is not processed and attached to the reservation. With this advancement, it would!

The possibility to add multiple email addresses in the notification email field of the channel manager integration. Sometimes revenue management and front office want to receive these alerts and if we are able to put more addresses that would solve the challenge.

In some cases, Booking.com has the preferred language of the guest. Would you like us to add the guest language to the Customer Profile in the Mews Commander?

Would be great to have a button where we can manually push inventory from Mews to all linked account (channel manager or multiple Booking.com ones). As of now we have to go on the Marketplace and each Booking.com account to do this manual push.

When a booking is received from Booking.com or from a channel manager (in our case Rentals United, I don't know for others), we should get the number of children inserted automatically into Mews. It has impact on bedding and city tax.
As of now we have to go manually in each booking of each platform and manually insert the number into Mews.

The imported Reason from cancellation made via channel are:
Travel Agency or -
Which gives no information at all, we would like to be able to change that field to something meaningful.