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  1. Report invalid credit cards, no-shows, and cancellations because of an invalid credit card.

    108 votes

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    on the roadmap  ·  1 comment  ·  Channel Manager Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Google have recently unvield their Google Hotels platform. Google Hotels connects to all major OTA's and compares rates.

    It is possible for Mews to build a connection directly to Google Hotels. Upvote this request to show your interest.

    84 votes

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    20 comments  ·  Channel Manager Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Direct connection with Expedia

    80 votes

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    integration request  ·  7 comments  ·  Channel Manager Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Send & receive Booking.com messages directly in the Mews Commander's Messages section.

    37 votes

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    integration request  ·  0 comments  ·  Channel Manager Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Create a direct connection with Airbnb

    28 votes

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    idea to upvote  ·  2 comments  ·  Channel Manager Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  6. 27 votes

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    2 comments  ·  Channel Manager Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Update the integration between Salto and Mews with a complete date and time format that also includes minutes instead of hours only.

    Currently, the Salto integration can only receive the check-in and check-out hour but not the minutes. So, if you have a check-in and/or check-out time set at the half-hour, for example at 11:30 am, the integration sends the check-out time at 11:00 am.

    We propose to solve this problem since it forces us to manage half an hour of checkouts for customers who are stuck on the floors, outside their rooms, or who cannot access the elevator with…

    26 votes

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    unlikely  ·  1 comment  ·  Existing Apps in App store  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Currently, the Channelmanager API does not support the field title, so the channel manager cannot transmit the title/gender of a reservation.

    When trying to send a pre-stay email to this guest, it is then impossible to have a proper salutation in German, as it would require the title (Sehr geehrter HERR/FRAU ...).

    Please add a field Title to the channel manager API as it is already present in the Connector API.

    23 votes

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    6 comments  ·  Channel Manager Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    We are so pleased to let you know that your feature request has been released. Now to make it available, your channel manager provider should update the integration. 


    Thank you again for sharing your idea!


    Kind regards,

    The Mews Team

  9. 22 votes

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    4 comments  ·  Existing Apps in App store  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Mewsers who list their property on Booking.com must connect this channel via a channel manager. Mews are exploring the option to directly connect Mews to Booking.com to avoid the need of having a Channel Manager in the middle.

    Supported features of this connection would be:

    • Availability, Restrictions and Inventory pushed to Booking.com .

    • Reservations downloaded every 30-60 seconds.

    • For newly onboarded properties, automatically import future Booking.com reservations when you enable the integration for the 1st time.

    21 votes

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    released  ·  0 comments  ·  Channel Manager Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Yep, the issues we have that is looks like this mews connector is something you install on a desktop and then manually start it or something.

    We need to have this running on a server as a service/deamon, so it autostarts when we the server is started and not for a user to login and autostart.

    We have it autostarting, and autouserlogin, with locks the screen after a few moniutes, but that is not how it should be running, should be a bit more robust.

    Preferably also with something to monitor (logs, proceses, http requests) so our monitoring can see…

    19 votes

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    1 comment  ·  Existing Apps in App store  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    This is definitely something we’ve been looking into. Keep an eye out for some changes we’re making to the Mews Connector in the upcoming weeks. We aren’t quite ready to deliver it as server-grade, but we’ve started with some enhancements into that direction.

  12. We need to receive the email consent (Send marketing emails option) for reservations coming from Channel Managers.

    17 votes

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    2 comments  ·  Channel Manager Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Build a direct integration to Salto KS

    16 votes

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    integration request  ·  1 comment  ·  Missing Apps in App store  ·  Flag idea as inappropriate…  ·  Admin →

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  14. missing integration with snelstart
    www.snelstart.nl

    14 votes

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    0 comments  ·  Missing Apps in App store  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. We are so pleased to let you know that the connection to Snelstart is available through one of our partners Omniboost. If you are looking to connect, please reach out to our integrations team to enable the connection. Thank you again for sharing your idea!

  15. Micros by Oracle provide a POS within the hospitality industry. Whilst Mews would not build a connection towards Micros, Micros can connect to our API. Upvote this topic to let the Micros POS team know you would like them to connect to Mews!

    14 votes

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    0 comments  ·  Existing Apps in App store  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes and is unlikely to be delivered. Thank you for sharing your suggestions.

  16. It should be possible to map products to the channel, which are charged once per person and once per stay. Otherwise we are not able to sell our packages online, which include like one massage per guest during the stay.

    12 votes

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    3 comments  ·  Channel Manager Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered due to technical complications. However, we do agree that this is important to package once products, so we will continue to think about the best solution. 


    This article (https://help.mews.com/s/article/products-and-channel-manager?language=en_US)  explains why it's not possible to map products once or per stay. As a workaround, we can sugges to map such products directly in the channel manager extranet, so they can be booked as an add-on by guest, while making a reservation.


    Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team


  17. DIRS21 provide a channel manager within the hospitality industry. If you would like to vote for DIRS21 to build their channel manager towards Mews’ Api then upvote this topic!

    12 votes

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    1 comment  ·  Channel Manager Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Apartment groups and vacation rentals have a wide range of space classifications. If you would like Mews to add more space classifications to the Channel Manager API, upvote this suggestion If you have a specific preference, leave a comment.

    Here's a few options:

    • Guest house
    • Lodge
    • Castle
    • Boat
    • Cottage
    • Camping
    • House
    11 votes

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    idea to upvote  ·  0 comments  ·  Channel Manager Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  19. This connection would allow for properties to use TripAdvisor as a distribution channel by allowing clients to book directly on TripAdvisor without having to go through the property page and the connection will send all the relevant customer and billing information directly into Mews when the transaction is complete.

    11 votes

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    idea to upvote  ·  0 comments  ·  Channel Manager Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Keys (using keycutter) are automatically made based on check-out and check-in times. It would be useful to make a key that works until 10h15 if the check-out is for example at 10am. Now, if guests forgot something or want to pick up luggage they left in the room at 10h01 front office needs to make a new key.

    10 votes

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    2 comments  ·  Existing Apps in App store  ·  Flag idea as inappropriate…  ·  Admin →

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