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  1. 2 votes

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    Hey Mewser, thanks for the request, unfortunately there isn’t much detail in this request as it does not specify the channel or the channel manager you’re looking to get this data from. Please update this request with more details, or reopen a new one. Many thanks!

  2. In the current Salto integration with Mews, Mews only sends one room number/lock id to be encoded in Salto. This presents an operational challenge for properties that have the following room structure:

    6228 - main suite (parent space)
    230 - private room for 2 persons (child space)
    228 - dorm room with 4 beds (child space with 4 additional child spaces nested)
    228-1,2,3,4 - four separate dorm beds

    230 and 228 can be sold separately, as is any of the four beds. A party of 6 can also book the entire suite 6228.

    In the latter case, a key card…

    2 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  3. Currently, a user who is setting up the key cutter will need to manually map individual spaces if their space numbering format is different from that in their key cutter software.

    This can be very manual and error prone as it involves several clicks and manual typing in of door lock numbers in the key cutter software into Mews. This cannot be done in batch currently.

    One suggestion would be to have a downloadable excel file with all space numbers in Mews, the user then downloads the file adds the corresponding door lock ids from their key cutter system. Then…

    2 votes

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  4. Automate Mini Bar systems and increase ancillary revenue.

    More: https://bartech.com/

    1 vote

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  5. (EN) When the customer returns their card, I place the card on the SSalto Reader. Click the card to check-out button. The card is read and the corresponding room is displayed at check-out.

    (DE) Wenn der Kunde seine karte zurückgibt, lege ich die Karte auf den SSalto Reder. Klicke den Button Karte zum Check-Out.
    Die Karte wird gelesen und das entsprechende Zimmer wird zu Check-Out angezeigt.

    1 vote

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  6. This would allow to connect the same space category in Mews to several space categories in a channel manager extranet.

    2 votes

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    Hello from the Mews product team!

    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Such functionality is not supported across many Channel managers, so it will be limited just to a few; and also it has not received enough upvotes.

    Thank you for sharing your suggestions.

    Kind regards,
    Mews

  7. Develop following triggers for potential usage of Zapier with CRM:

    -Get prices
    -Get availability
    -Add reservation event
    -Cancel reservation event

    4 votes

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  8. When integration partner receives token of property to connect to Mews PMS, the partner only has email address of the hotel.
    Can we ad more fields such as :
    1-phone number of the contact - so that the partner can call directly the hotel if hey do not reply by email.

    2- have a field with the number of rooms of the property to save time and start building the demo

    3 votes

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  9. Integration with a table reservation tool like Resengo

    5 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  10. Hi there, Mews Team!

    Laurie here, reaching out from Zapier Support. One or more of our mutual customers has requested a new feature in your app.

    Specifically, they'd like to see an action that would let them close bookings at a specified time every day.

    An example use case for this would be to ensure same-day bookings aren't made after a certain time of day.

    I don't see this available in the API at this time:
    https://mews-systems.gitbook.io/connector-api/operations

    But if this is, or would be, possible, we'd love to hear it!

    7 votes

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. [reason] Thank you for sharing your suggestions.

  11. If the GuestID can be written on the RFID in Sector2 of the Onity KeyCard System, Guests can authenticate at the POS for placing F&B orders on the room bill.

    In this case there's no more need to write down the guest's name, only the key card is needed. The key card is read by an RFID reader coupled to the POS. The guestID is used to authenticate the guest and post the bill to Mews calling the API's. Supplementary the guest's last name can be checked to engage two-factor-authentication.

    2 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  12. You have an API endpoint https://mews-systems.gitbook.io/connector-api/operations/finance#get-all-accounting-items

    Returned Accounting Item data has OrderId field:

    Unique identifier of the order (or Reservation which is a special type of order) the item belongs to.

    Can you add ReservationId field into Accounting Item?

    The problem is that we can't know if an accounting item belongs to any specific reservation or not.

    I tried to collect unique OrderId values from the list of accounting items and next fetch reservations with ReservationIds filter (to see if we have a reservation with Id same as OrderId), but if I pass non-reservation ID - I see the error…

    1 vote

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  13. We now have the ability to connect task to reservations in Mews and this functionality has been added to the Mews API. However it would be really useful to have this added to the Zapier functionality as we have a number of zaps that create tasks in Mews, currently just putting the reservation number into the description field.

    3 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  14. Wij hebben in het verleden met een systeem gewerkt waarbij de mogelijkheid was om gebruik te maken van een telefoonboek waar alle gegevens van het personeel in stond. Wij vonden het zeer prettig om hier mee te werken. Wellicht is het een idee om een soort rapport te maken waarin je de naam, adresgegevens en telefoonnummer in **** noteren. Dit zou je bijvoorbeeld kunnen plaatsen bij het kopje 'profielen'.

    2 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  15. For the packages that include breakfast or other meals, the integration with the POS should post into the POS the meals that have been sold in the PMS. That way people at the restaurant have to know ahead and keep their inventory system.

    3 votes

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  16. It should be possible to map products to the channel, which are charged once per person and once per stay. Otherwise we are not able to sell our packages online, which include like one massage per guest during the stay.

    12 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered due to technical complications. However, we do agree that this is important to package once products, so we will continue to think about the best solution. 


    This article (https://help.mews.com/s/article/products-and-channel-manager?language=en_US)  explains why it's not possible to map products once or per stay. As a workaround, we can sugges to map such products directly in the channel manager extranet, so they can be booked as an add-on by guest, while making a reservation.


    Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team


  17. Adding functionatlity to create/edit vouchers and their codes would be useful for a number of use cases.

    Firstly in my opinion the Mews process for creating this is a little clunky, especially if you want to track the usage of each VC as it needs to be it's own Voucher, there's no way to track the codes within that voucher.

    Therefore lets say you have a staff friends & family rate, and you want the voucher code to be the employee name so you can track usage and abuse of the incentive.

    Creating additional codes for an already created voucher…

    1 vote

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  18. Hubspot integration, for the marketplace

    5 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  19. Would be great to have a button where we can manually push inventory from Mews to all linked account (channel manager or multiple Booking.com ones). As of now we have to go on the Marketplace and each Booking.com account to do this manual push.

    4 votes

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    Hello from the Mews product team!

    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Mews sends updates automatically for every inventory change you make, so a need to send a manual push occurs only during the initial integration setup. To learn more about Channel manager updates, please see this guide- https://help.mews.com/s/article/channel-manager-automatic-updates?language=en_US.

    Thank you for sharing your suggestions.

    Kind regards,
    Mews

  20. Mews programmeert middels Ambiance de kaartsloten. De programmering is de exacte tijd van de reservering. Dat is onwerkbaar. Als checkout om 10.00 uur is kunnen kaarten niet stipt om 10.00 uur vervallen, dan staan constant alle gasten aan de balie omdat ze hun kamer niet meer inkunnen. Wij willen graag standaard: checkintijd -/- 2 uur en checkout tijd +2 uur. Kan dat aangepakt worden?

    3 votes

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