70 results found
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A direct hyperlink to guest’s reservations between MEWS and OTA’s
Creating hyperlink so that by simply clicking on travel agency confirmation number in MEWS we are guided directly to the reservation on the OTA’s website. Instead of copying the number and pasting it on Booking.com, Expedia, Hotelbeds… etc.
3 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Child adjustments going from Mews to Synxis
Child adjustments in the base prices are not going through to Synxis. Vital to be fixed so that rates between Synxis Booking Engine and Mews match when children are involved.
2 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Send a push by rate code
Can you please develop option to send a manual push for selected rate codes? At present when sending a push it includes each existing rate codes and it slows the system down for an entire day!!
1 voteHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Use multiple addresses for google hotel search
We are currently using a 1 property set-up to manage 2 different properties in mews as reservations are sometimes moved between both properties and the multi property set-up doesn't allow to just switch bookings. Because of this 1 property set-up, we can only link 1 of our properties to the Google Hotel Search integration. Therefore it would be usefull for us to link our separate property (with different address) to google as well.
In our opinion, the necessary fields for google could be filled-in in the integration itself, and not taken from the property settings in mews.
2 votesHello from the Mews product team.
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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zapier send the invoice
Zapier; allow for a zap to send the invoice upon closing to a specified e-mail address for checking and sending options. No need for the administration to manually go through all properties, but instantly receive closed invoice to their email and send these out to companies after verification.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Programming of multiple doors on a key card with Assa Abloy Vision interface
Our hotel consists of several buildings.
In addition to the room, we also have to program public doors onto the key card.
Otherwise we cannot use the kiosk function
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Duetto intergration
Option to report on more data fields:
OOO
Travel Agent
Rate plans2 votesHi form the Mews product team,
We are currently working closely with Duetto on making ooo blocks available.
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ip telephony system
ip telephony system history and definition
https://www.bitsarabia.com/what-is-ip-telephony-definitions-and-business-benefits/
1 voteHello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.
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A backend Market Configuration
This idea is on behalf of a Mews Partner, Revtool.
When moving onto the Mews Partnerships Program and being directly purchasable on the Mews Marketplace. It would be great to have a backend configuration to select which markets the Partner wants to be available for.1 voteHello from the Mews Product Team! We've now made it possible for partners to indicate in which countries their solutions are supported. If you'd like to add this information to your Marketplace integration profile, please let our Technical Partnerships team know.
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Salto Integration - Check in & check out date time format
Update the integration between Salto and Mews with a complete date and time format that also includes minutes instead of hours only.
Currently, the Salto integration can only receive the check-in and check-out hour but not the minutes. So, if you have a check-in and/or check-out time set at the half-hour, for example at 11:30 am, the integration sends the check-out time at 11:00 am.
We propose to solve this problem since it forces us to manage half an hour of checkouts for customers who are stuck on the floors, outside their rooms, or who cannot access the elevator with…
27 votes -
Keys ≠ Check-out time
Keys (using keycutter) are automatically made based on check-out and check-in times. It would be useful to make a key that works until 10h15 if the check-out is for example at 10am. Now, if guests forgot something or want to pick up luggage they left in the room at 10h01 front office needs to make a new key.
10 votesMost key cutter solutions allow for the configuration of this on their own software. As we'll want to avoid redundancies, we are unlikely to deliver a change in Mews on this.
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add a "MEWS integrations" section to Marketplace
Integrations made by MEWS are bound to work well, so it would be nice to quickly be able to find these, divided by category (like having a "MEWS integrations" vs. "3PTY integrations" divide in marketplace.
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. The integrations in the Marketplace have all been vetted and certified by the Mews Technical Partnerships Team and have proven to be a great addition to our eco system. Therefore we will not be dividing the Marketplace into two areas.
Thank you for sharing your suggestions. -
7 votes
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Integrations divided by country
Besides dividing the Marketplace into integrations' categories, I think it would be smart to divide it into integrations' country of reference. This would allow the user who is picking the integrations to first check the ones provided by the country where his business is located, as they probably are a better fit to his business type and are able to solve certain issues related to that specific country.
2 votesWe have made country selection available to all our partners. Many of them have already selected which countries they operate in. As a Marketplace user you will only find integrations that are relevant to the country of your property.
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1 vote
Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.
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2-way integration for Mews' key cutters
Use case: allow guests to eventually check out on Operator tablet by using their key card as an identifier of the reservation/guest that is checking-out.
Other use cases can include making use of "check-out" features available in key cutter programs such as Salto for increased security
6 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Connector on Server
Yep, the issues we have that is looks like this mews connector is something you install on a desktop and then manually start it or something.
We need to have this running on a server as a service/deamon, so it autostarts when we the server is started and not for a user to login and autostart.
We have it autostarting, and autouserlogin, with locks the screen after a few moniutes, but that is not how it should be running, should be a bit more robust.
Preferably also with something to monitor (logs, proceses, http requests) so our monitoring can see…
19 votesA short update: we are currently investigating with our team to determine the feasibility of making a cross-platform, Windows-service ready, version of Mews Connector. More news on this investigation in the coming weeks.
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Lightspeed POS Self Order Menu
Lightspeed POS offers a Self Order Menu. It would be revolutionary if Mews can integrate Mews Navigator with this. As this would allow Lightspeed to identify the guest(Room Number/Guest Name) and then based on their purchases, post the necessary charges to the correct room. The self order menu would contain the menu/prices directly from Lightspeed and hence would not be needed in Mews.
See below link for Lightspeed Self Order Menu information - https://www.lightspeedhq.com/pos/restaurant/self-order-menu/6 votesHello from the Mews product team. We are so pleased to let you know that your feature request is available through our partner Omniboost on the Mews Enterprise package.
Remember, keep up to date with our releases by checking out our release notes – https://www.mews.li/app/release-notes and come and visit our monthly webinars!
The next webinar is on April 1 – https://www.mews.com/en/resources/webinars/product-webinar-april-2021
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Zapier: Add a reservation product
We have an action for "create order", which adds a service product. However, the orders/add endpoint in Connector API does not allow for adding of stay products.
Add a Zapier action to allow for adding a reservation product.
5 votesAdding a reservation product is available directly via the Connector API endpoint Add reservation product.
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MEWS X Key Cutter integration - send command for check out
Salto can receive a check out command from PMS. Currently, MEWS does not send these commands via the key cutter integration to Salto (early check out fe.).
Would be a great benefit (and improvement in terms of security) since currently we cannot create a new key via our integrating party for Kiosk.
9 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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