As Bookboost is the channel for centralizing your messaging via several channels, like Facebook and your website chat etc., it would be perfect if the messaging of MEWS could be integrated as well. As Booking.com is exploring the same, this would be perfect for hoteliers to have all messaging in one program.9 votes
It should be possible to map products to the channel, which are charged once per person and once per stay. Otherwise we are not able to sell our packages online, which include like one massage per guest during the stay.9 votes
Within Mews, there is a messaging hub where users can have two way conversations with guests.
By adding messaging to the Connector API, integrators would be able to push in messages and receive messages. For example, a chatbot.32 votes
Thanks for your votes! We’ve added this request to our backlog
Mews programmeert middels Ambiance de kaartsloten. De programmering is de exacte tijd van de reservering. Dat is onwerkbaar. Als checkout om 10.00 uur is kunnen kaarten niet stipt om 10.00 uur vervallen, dan staan constant alle gasten aan de balie omdat ze hun kamer niet meer inkunnen. Wij willen graag standaard: checkintijd -/- 2 uur en checkout tijd +2 uur. Kan dat aangepakt worden?3 votes
Be able to create Hotek Bluetooth mobile keys:2 votes
Would be great to have a button where we can manually push inventory from Mews to all linked account (channel manager or multiple Booking.com ones). As of now we have to go on the Marketplace and each Booking.com account to do this manual push.3 votes
Direct connection with Expedia4 votes
Hubspot integration, for the marketplace3 votes
It would be great to have a search option within the MEWS Marketplace, not just the segments8 votes
Unfortunately, due to Covid19, the development of this feature has been re-prioritized for a later time.
I'd like to have access to the accounting items unit counts and amounts.
My use case is providing statistics on the number of breakfasts for a day. I can filter the accounting items that are 'breakfasts' but some line items are grouped. e.g. 3 x €15 is one total line of €45. But I need to provide the statistic that 3 breakfasts are served. Not just one.3 votes
We’ve started enrolling the fix of the breakfast issue and it will be enabled to all properties soon.
Currently accounting items can only be queried by date closed or date consumed. As revenue management systems want to be able to see charges before they are closed, and as consumption dates can essentially be set any time in the past or future, this makes regular scraping of this API call impractical. The call should also allow for setting the time filter as the date the item was created or updated, like with the reservations, so that regular frequent scraping can be performed properly.4 votes
When a booking is received from Booking.com or from a channel manager (in our case Rentals United, I don't know for others), we should get the number of children inserted automatically into Mews. It has impact on bedding and city tax.
As of now we have to go manually in each booking of each platform and manually insert the number into Mews.3 votes
This feature is available for all channel managers. In case there is still an issue with Children count, please contact our Customer Care team, so we can investigate on concrete examples.
The possibility to add multiple email addresses in the notification email field of the channel manager integration. Sometimes revenue management and front office want to receive these alerts and if we are able to put more addresses that would solve the challenge.4 votes
In some cases, Booking.com has the preferred language of the guest. Would you like us to add the guest language to the Customer Profile in the Mews Commander?4 votes
We are happy to inform you that your request to add a preferred language to the Customer Profile is ready and available for Booking.com direct connection.
You can find more information about this feature by following the link below:
being able to store a pin code received from the door lock and send it to guest8 votes
Pull the guests "check in and check out time" data from the channels and update directly to the reservations "arrival" section.
At the moment this information goes to "notes" but it would be great to have it automated.3 votes
Apartment groups and vacation rentals have a wide range of space classifications. If you would like Mews to add more space classifications to the Channel Manager API, upvote this suggestion If you have a specific preference, leave a comment.
Here's a few options:
- Guest house
Websocket reservation should get triggered when owing, master Booker updates. Also good to have it triggered if space status of the reservation is updated.
Issue: Currently it is only triggered when dates, status is changed.2 votes
You can use Web socket reservation event for State Change.
Owner and Booker updates are yet to be enabled in the future.
In the API make all external payment types available for adding a payment, not only cash or credit card. Also add a possibility to add an external id through the API that will end up in the payment report.11 votes
Thanks for your votes!
We’ve enabled these external payment types
2. credit card
4. wire transfer
We are not considering any other extensions for now.
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