Mews Payments

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  1. SOFORT is a common payment method that arranges the transaction between you and your customer. Very popular in Germany, but also in other countries across Europe. Let us know if you're interested in having this payment method directly integrated into Mews Payments.

    7 votes

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  2. COMPATIBILITE AVEC LES CARTES TICKETS RESTAURANT.

    Allow Vaucher credit card with a fixed top-up amount offered by companies to employees for lunch expenses (Sodexo, Edenred and Monizze).

    4 votes

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    1 comment  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hi everyone, I’d like to know how many of you can give me feedback about the above? What type of cards are those, what can be the use-case? Happy to chat with someone!

    Moving the idea to be upvoted!

  3. Hello,
    It would save many hotels a lot of time, if you could select many different products at once, instead of having to press on the "cancel" botton in Items. Many hotels has breakfast as a standart product when making a reservation. This has shown to be an issue when there have been made an agreement with a long term guest, who have got the room without breakfast. By adding in a way of cancelling more than 1 item at a time, you would be able to save alot of time.

    3 votes

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  4. At the moment this is what happens:
    -The guest makes the reservation.
    -The system sends him the confirmation
    -The system sends a second email where it asks to authorize the payment.

    What happens if the guest does not authorize the payment?

    We can cancel the reservation but if the guest will arrive and we will not have the room available for him we would miss our commitment because he will have in his hands our confirmation.

    On the other side, if the guest will make a no-show and we will charge him, the same guest will have the right to…

    2 votes

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  5. Accept Bitcoin or other cryptocurrencies as payments.

    There are some key benefits of Bitcoin, such as a lower cost merchant fee and an inability for guests to execute fraudulent chargebacks as outlined by QuickBooks:

    https://quickbooks.intuit.com/ca/resources/business/payment-processing/small-business-cryptocurrency-revenue-sales/

    6 votes

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  6. Please return it back to the old billing screen, right now it is so difficult to split items of the billing. Especially when you are doing the check out and something is wrong.

    2 votes

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow guests to spread payments using ClearPay & Klarna when making bookings via the distributor.

    Millions of people in the UK alone use ClearPay & Klarna to spread payments over a number of months.

    It would make Mews seem on-trend with consumer trends.

    3 votes

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  8. Slowly the Chinese market is getting bigger and bigger for Dutch hotels. Not only in Amsterdam, but everywhere in the Netherlands. The most used payment solution are Wechatpay and Alipay. This will bring a great improvement in the guest experience.

    70 votes

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  9. We need to have a new payment method : contact less payment

    1 vote

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  10. We should be able to finalize a guest's pre-authorization for the amount of their bill, even if it's more than the original pre-authorization. Mews forces you to charge the original amount, and then perform a second transaction for the remaining balance. This results in two charges on the guest bill, and leaves hotels vulnerable to chargebacks on the second transaction. It's not the standard practice for hotels in the U.S.

    1 vote

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  11. have the possibility to create custom type of payment.

    33 votes

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    idea to upvote  ·  0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  12. On the Mews Terminal, Allow a hotel to surcharge the customer's card.

    1 vote

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    idea to upvote  ·  0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  13. A creditcard machine connected to a PC will help to save time and faults at the front desk.
    When connected, all transactions on the credit card machine have to be generated in MEWS. So will be linked on a Product all the time.
    You generate automatically the right profit and charge the costumer for the right amount.

    Met een gekoppelde pin terminal aan de receptie PC scheelt dit tijd en voorkomt eventuele fouten bij de recepties.
    Als deze is gekoppeld worden alle transacties aangemaakt in MEWS. Dan zal er altijd een Product gekoppeld moeten worden. Zodat je de juiste omzet…

    80 votes

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    1 comment  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hello all!

    Happy to announce that we have launched Mews terminals! Check out this page https://www.mews.com/products/terminals if you want to know what they are all about!

    For pre-orders, you can also access Marketplace, a category named “Payments” and click “See pricing”, choose the type of device and it’s number, click on “Request” and our team will reach out to you! Happy to hear from you, and let us know if any questions arise!

    All the best from the Mews team.

  14. At present in footer of all our bills we thank the guest and have also inserted bank account details for payment. This is used to be able to send invoices to companies and not have to write separately in e-mail. They can do copy and paste in their banking programs.
    Starting 2021, more and more the new European QR code with all payment information will be used. Is it possible to
    1. have an automated QR code be generated with all necessary information
    2. have this QR code printed on invoice in footer
    Thank you

    2 votes

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hello everyone,

    Thank you for submitting the idea. As long this is another great idea, unfortunately, this is not something we have planned to work on in the nearest future due to us focusing on different priorities – such as: adding new alternative payment methods.

    You can still upvote, submit or comment on the idea and we can any time get back and have a discussion around it.

    Looking forward to hearing more suggestions!

    Best,
    Jovana

  15. When Mews automatically takes payment from credit card it will at the same time create debet and credit deposit transactions. Credit card payment will be closed with other transaction and other one stays open on the reservation with all the booked items. Would this be possible with all the manual payment types also? We need this feature for our book keeping to keep on track where the money comes from. And if these payments are not on closed bill it the will not be shown on the payment report as our accounting needs.

    3 votes

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  16. iDEAL is an online payment solution with a direct online transfer from your bank account to the bank account of the Mews property. It is the most used payment method in the Netherlands.

    208 votes

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    20 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!

    We’re delighted to share the news that now you can configure Mews to let guests pay with iDEAL!

    To learn more and get started with iDEAL check out this guide – https://help.mews.com/en/articles/5179046-enable-ideal-as-an-alternative-payment-method.

    Once the above is done, your guests will see iDEAL as a payment method in the booking engine, payment requests & online check-out. You can take advantage of convenient, automated payment processing with a real-time overview and central reconciliation.

    Thank you for sharing and voting for this idea,

    Your Mews Team

  17. It would be great to set up other kind of external payments like TWINT or any other type that would be useful for the single properties for their statistics and checks.

    6 votes

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    idea to upvote  ·  1 comment  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  18. We would like to send a payment confirmation like the ones that are send when a guest paid with their creditcard. Because we also get external payments via our own website with ideal, sofort, wire transfer etc. These guests want to know if their payment has been recieved aswell.

    7 votes

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for the idea!

    Currently, it’s not possible to send a payment request for alternative payment methods. However, we would like to hear more about which payment methods do you miss from our payment requests feature. We are currently working on the development of alternative payment methods, and it will be very helpful to hear your interest.

    Many thanks!
    Jovana

  19. When a payment is successful, than the guest receives an e-mail to inform him. Many of them than request the invoice for that amount. Please also send the concerning invoice with the e-mail together.

    26 votes

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    2 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add additional External Payment Options:

    Loyalty Card and Gift Card for Chain Hotels

    19 votes

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    idea to upvote  ·  0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
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