It would be very helpfull to have a option to send a secured payment link to guests or companies, this In order to avoid chargebacks and makes it easier for external companies or persons to pay someones reservation via credit/debit card. This also helps whenever a guest doesnt have the credit card of they room payment with him.
Like this you fraude can be eliminated.60 votes
I am happy to announce that the payment request feature was released just now.
Payment request is friendly and convenient way how to collect payments from your guests or bookers. The best thing about it is that you can send requests directly from Mews Commander. :-) Learn more about the feature in our Help guide: https://help.mews.com/en/articles/4245457-send-a-payment-request-by-email .
Please let us know how do you like it and we are looking forward to your ideas for improvement here in feedback portal.
Have a great day,
With the possibility of 3D secure payments failing, there is a chance this payment is missed and not followed-up.
It would therefore be convenient to receive a notifcation e-mail of failed 3D secure payments. Alternatively, a task could be set (automated).14 votes
Happy to announce that we released your idea! Now, emails will notify you that the 3DS payment has failed. Looking forward to hear more from you!
Merchant Mews Team
Even though the idea was released, due to some technical difficulties, we have stopped working with this type of service. But we will provide a new solution very soon!
Since credit card fees are often inevitable, you could eliminate some of these costs by including an extra percentage cost for customers who choose to pay by card. One solution is to extend your Merchant with automatic credit card surcharge fees, which would cover the cost of any extra unwanted fees and help manage your property's revenue goals.27 votes
Happy to announce that surcharging is released in Australia and New Zealand, now you can set up fees by yourself and recover expensive payment card costs!
Looking forward to hearing from you at some other idea!
With higher volumes on Merchant being processed we need to give more clarity to clients on how the settlement amounts are calculated and be able to keep deposits to lower the risk in case of negative balance on client's account.10 votes
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