Multiple payment methods online check-in (iDEAL)
At the moment the only payment method when checking in online is with a credit card. It would be very useful for us in the Netherlands if guests could check-in online with iDEAL and fulfill the payment in advance.
Our guest portal is not intendent to charge guests, for now, but only to collect information in case of any damages or incidentals. It is currently impossible to collect IBAN from iDEAL payment method, and charge it at a later stage. That is the reason I will put this idea to stage unlikely, however it will be still publicly accessible and available for any upvotes in future.
Would save many calls and emails and a smoother reservation flow, without extra unrequired extra human actions
Maurits Bots commented
hi Jovana and team, in the NL there are loads of people who do not have a credit card, and in order for them to be able to book rooms, they need to provide a guarantee... In NL the ideal payment system is wide spread accepted and a very acceptable method to take (pre-)payments. For us it is considered a huge improvement to have the option to accept pre-payments on flexible reservations.