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Mews Payments

Mews Payments

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  1. AirBnB is a growing platform for hotels. They work with bank transfers, in order to balance the bill, we have to post a manual 'reseller payment' at the moment. This is not very logical for most receptionists. It would be better to have a payment option called 'AirBnB payment'.

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. Would it be possible when previewing/sending Bills (Folios) or Invoices that we can also be availed with the option to automatically embed a Mews Payment request link so our guests can securely pay their bills off?

    At the moment properties need to send a copy of the bill first via Mews Operations and then head back to the payment tab to send the payment request link. In addition to that, the Payment Request email isn't as customizable as they desire.

    10 votes

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    2 comments  ·  Operations  ·  Admin →
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  3. Thank you for the Swiss QR IBAN integration. We need a small change for it because some bank are refusing to accept payments as long es the address of the company is not correct.
    So we would love to get the correct company invoicing address in the QR information on the invoice and not the physical address as it is today.
    (And having an Mews intergrated accounting tool which creates the necessary QR IBAN reference codes would be even more perfect!)

    16 votes

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  4. Hello,

    would be possible to have a report with all the open bills on Mews, in a particolar range of dates?

    thank you for the kind Support
    Best Regards

    Elisabetta Pettinato

    Villa Olmi Firenze

    4 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. JE VOUDRAIS POUVOIR AJOUTER LES CHEQUES VACANCES EN PAIEMENT EXTERNE EN PLUS DES CHEQUES VACANCES

    7 votes

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  6. To mitigate against fraudulent card use and the risk of chargebacks, enabling AVS through the payment gateway would go some way to controlling this at the processing stage. By capturing the home address the payment process would compare this against the account address it has on file and based on fraud rules decline or refer.

    Additionally, this would be required within the Payment Link process (Adyen platform has this enabled on its direct platform) so request for Mews to align with Adyen on this.

    Considerable Commercial impact if accepted....

    18 votes

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    3 comments  ·  Operations  ·  Admin →
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  7. Send the invoice automatically after the guest has checked out. Now you have to do it manually.

    8 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. Possibility to send out e-invoice direct to government bodies

    In NL most government bodies require the hotel(s) and businesses they work with to e-invoice them. this method is basically a XML formatted invoice send to their systems including various fields that automatically recognize details and expedite payment.

    As usual, government bodies are fast paying parties (..) and hence we want to make the process and time spent to send in their invoices as short as possible.

    This is a regulation from the EU; https://eur-lex.europa.eu/legal-content/NL/TXT/?uri=CELEX:32014L0055

    Now we are exporting the PDF, uploading it in a system and adding several fields there…

    11 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. Clean and refresh the payment drop-down on the billing screen.

    • Split up Merchant & Terminal
    • Rename Merchant to MewsPay
    • Terminal should be Manual Card Payment (Make it clear with a blue pop-up that its not Mews Terminal! Make it clear)

    Also change the name in the Accounting configuration.

    • Terminal Payment to Manual Card Payments
    • Gateway Payment to MewsPay
    9 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. It would be useful if Mews could automatically close a bill once it is balanced. This would mean the bill is pushed to integrated accounting software (e.g. Xero) at the time of payment being received, so that accounts can be easily reconciled. Currently, a booking could be made in Mews for several months in the future and payment taken at the time of booking, however the bill will not be closed and then pushed to the integrated accounting software until they check out (or it is done manually). This means accounts cannot be easily reconciled without extra work.

    It would…

    2 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. More and more people are ordering things over the internet by just paying with their debit card and using maestro.

    It is time for mews to integrate a system where the guest can immediately pay with a debit card and does not have to worry that he does not have a credit card.

    OTA's are accepting debit cards and the hotels can nothing do with it.

    9 votes

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  12. When opening a guest bill in check out, a pop up/alert that tells you something that we can plan in advance, so that we don't need notes somewhere to remind us what to tell the guest.
    SO that we don't miss notes or important informations

    13 votes

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  13. Interac is one of the most popular payment methods in Canada. Enabling this payment method for Canadian properties will help with implementing Mews Payments in Canada.

    2 votes

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  14. Please simplify the adjustment of the billing address for closed invoices so that the company address can be added or changed subsequently without having to reverse the invoice.

    5 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. For Appart hotels with long-term rental (monthly basis), there is a request of being able to post an external payment that could be named "direct debit".

    10 votes

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  16. while changing the room type from the property tab under the reservation for the same day reservation or for the future it is hard to change to room type without knowing if the other room type is available on that day or not so while making those changes the mews can show the room type in red if the front desk in moving the reservation to already booked room type.

    12 votes

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    3 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Please add a field in Mews where a client can enter a GL code for the Mews pay commissions charged per transaction, so that this information can be also sent to the Accounting software or any accounting export.

    4 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. The payment report is currently filterable by EMPLOYEE.

    Filtering by DEPARTMENT would be more useful to us in terms of auditing.

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. Offer to save templates for the payment requests to be sent in a smoother and faster way.

    13 votes

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    3 comments  ·  Operations  ·  Admin →
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    Greetings from the Mews product team.


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. 


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Mews Payments doesn't currently support terminals in Canada. This prevents properties in Canada to have a fully automated solution that can be supported with card readers and makes Mews less competitive in North American market given the number of properties that operate both in the US and in Canada.

    13 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

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