Thank you for the Swiss QR IBAN integration. We need a small change for it because some bank are refusing to accept payments as long es the address of the company is not correct.
So we would love to get the correct company invoicing address in the QR information on the invoice and not the physical address as it is today.
(And having an Mews intergrated accounting tool which creates the necessary QR IBAN reference codes would be even more perfect!)

To mitigate against fraudulent card use and the risk of chargebacks, enabling AVS through the payment gateway would go some way to controlling this at the processing stage. By capturing the home address the payment process would compare this against the account address it has on file and based on fraud rules decline or refer.

Additionally, this would be required within the Payment Link process (Adyen platform has this enabled on its direct platform) so request for Mews to align with Adyen on this.

Considerable Commercial impact if accepted....

Please add a field in Mews where a client can enter a GL code for the Mews pay commissions charged per transaction, so that this information can be also sent to the Accounting software or any accounting export.

Clean and refresh the payment drop-down on the billing screen.

• Split up Merchant & Terminal
• Rename Merchant to MewsPay
• Terminal should be Manual Card Payment (Make it clear with a blue pop-up that its not Mews Terminal! Make it clear)

Also change the name in the Accounting configuration.

• Terminal Payment to Manual Card Payments
• Gateway Payment to MewsPay

For Appart hotels with long-term rental (monthly basis), there is a request of being able to post an external payment that could be named "direct debit".

while changing the room type from the property tab under the reservation for the same day reservation or for the future it is hard to change to room type without knowing if the other room type is available on that day or not so while making those changes the mews can show the room type in red if the front desk in moving the reservation to already booked room type.

When opening a guest bill in check out, a pop up/alert that tells you something that we can plan in advance, so that we don't need notes somewhere to remind us what to tell the guest.
SO that we don't miss notes or important informations

Please simplify the adjustment of the billing address for closed invoices so that the company address can be added or changed subsequently without having to reverse the invoice.

More and more people are ordering things over the internet by just paying with their debit card and using maestro.

It is time for mews to integrate a system where the guest can immediately pay with a debit card and does not have to worry that he does not have a credit card.

OTA's are accepting debit cards and the hotels can nothing do with it.

Mews Payments doesn't currently support terminals in Canada. This prevents properties in Canada to have a fully automated solution that can be supported with card readers and makes Mews less competitive in North American market given the number of properties that operate both in the US and in Canada.

Is there a possibility to connect the norwegian payment system VIPPS to MEWS? VIPPS has many different features, and we would need to have it as a realtime payment.

For the chargeback report:

• Link the payments better together like you see them on the guest payment overview with payments & refunds. They are currently mixed in the report.
• Show on the report how many days the request is open, the last events e.g. similar as you can see in Adyen under the disputes.
• Currently there is no way to verify easily if we actioned the chargeback and what the status is. Especially working with a team on this and multiple locations there is no way to check this in MEWS and keep good control on it.

If the balance is zero dont trigger a payment again. In certain cases e.g. group res we precharge and it happens that the payment trigger kicks in again later so they pay duplicate a large amount.

Pour déclarer une carte invalide sur un OTA il faut donner les 4 derniers chiffres de la carte. Mews n'en montre que 3 pour une amex. Il serait judicieux de modifier vos paramétrages pour que nous puissions en voir 4.

Create a payment page in just a few clicks and share the link with our guests. This development would allow us to share the link in email, text message, web chat and WhatsApp private conversations with our guests. We should be able to choose between debit or pre-authorization.

Offer to save templates for the payment requests to be sent in a smoother and faster way.

It would be great to improve the 3DS flow and send confirmation payment by SMS, and also add a pop-up during payment telling guest he will have to confirm payment