Mews Payments

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  1. Nous avons besoin de créer un paiement par carte WIR. celle-ci n'existe pas dans Mews mais c'est une carte utilisée dans notre zone

    3 votes

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    1 comment  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
    new idea  ·  Mews Product Team responded

    Marked as a new idea and moved to Merchant forum – category ‘Payment Methods’. :)

  2. Mews sends automatically a charge mail to the mail address in the customer profile (for a physical card). But the card holder may be different e.g. a travel agency) and the customer is not supposed to knox the net price. Therefor it would be helpful to have a tick box on the charge screen: "Do not send charge mail to the client".

    40 votes

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    idea to upvote  ·  0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  3. 5 votes

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    1 comment  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hi All,

    Happy to announce that we rolled out an enhancement to our reporting functionality – the breakdown of fees as you’ve requested!

    We are working on the gradual rollout to have it available across all platforms worldwide, please see more about it in our newly created help guide – https://help.mews.com/en/articles/4682847-track-your-fees-with-the-payment-report-export

    Talk to you soon about other great ideas you post on our feedback platform!

    Regards,
    Payments Team

  4. Why virtual credit cards are charged 100% in advance, even if they are free cancellation.

    It should charge only 1st night as with the others CC, depending on the settlement rules.

    Thanks!!

    7 votes

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Looking for more feedback from all of you. How would you find this feature? What problems would it solve? Thanks in advance!

  5. We are an Accor establishment, and we are working with OGONE, but we do not have any type of payment for this matter. Is it possible to add OGONE VISA, OGONE MASTERCARD and OGONE AMEX for future payments ? Thank youuuu

    5 votes

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    new idea  ·  0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  6. 16 votes

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
    released  ·  Mews Product Team responded

    Even though the idea was released, due to some technical difficulties, we have stopped working with this type of service. But we will provide a new solution very soon!

  7. People are using the same credit card for different profiles (fraudulent bookings). We want to blacklist a credit card.

    71 votes

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    idea to upvote  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  8. iDEAL is an online payment solution with a direct online transfer from your bank account to the bank account of the Mews property. It is the most used payment method in the Netherlands.

    208 votes

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    20 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!

    We’re delighted to share the news that now you can configure Mews to let guests pay with iDEAL!

    To learn more and get started with iDEAL check out this guide – https://help.mews.com/en/articles/5179046-enable-ideal-as-an-alternative-payment-method.

    Once the above is done, your guests will see iDEAL as a payment method in the booking engine, payment requests & online check-out. You can take advantage of convenient, automated payment processing with a real-time overview and central reconciliation.

    Thank you for sharing and voting for this idea,

    Your Mews Team

  9. Add notes to CC. So they can label a CC as to not use yet and wait for customer they will use another card

    34 votes

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    idea to upvote  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  10. 7 votes

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    idea to upvote  ·  0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  11. Many properties prefer to take payment card details at check-in but to then charge all accommodation fees at the time of checkout. Therefore, it is very important that these card details are accurately and securely stored. With the capability to automatically transfer card details to customer profile, properties can help reduce human error and also ensure that guests feel their information is protected.

    54 votes

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    2 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,

    Thanks to the current feedback, we decided to move back this idea to be upvoted.

    We did release Mews Terminals, however, due to security reasons, we will not store that card for future use.

    Most of the upvotes mentioned that they’d like that functionality – even though the current Mews terminal is a huge step towards automation – providing the possibility to charge or pre-authorize a card without the need to ask a guest to give you card details & where you’d need to type in manually back information to Mews…

    Looking forward to hearing more about this!

  12. 7 votes

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    new idea  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote

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    released  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  14. With higher volumes on Merchant being processed we need to give more clarity to clients on how the settlement amounts are calculated and be able to keep deposits to lower the risk in case of negative balance on client's account.

    10 votes

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    released  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  15. Paypal is one of the leading payment systems worldwide. A direct integration with Paypal would enable the support of online money transfers as payments in Mews, providing as an electronic alternative to traditional payment methods.

    107 votes

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    idea to upvote  ·  9 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  16. "For chains, it is helpful that customer profiles are shared between properties, however some of that data is not always included. Payment card information would be especially helpful to include in shared profiles, as it will keep records more complete and prevent properties for asking guests each time."

    27 votes

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    idea to upvote  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  17. The Bancontact is a popular payment method in Belgium and the most commonly used card in this country.

    34 votes

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    idea to upvote  ·  1 comment  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  18. 3 votes

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  19. 2 votes

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    released  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  20. Automatic settlement is a great tool for automating payment collection from guests, however it is not currently possible to apply more than one settlement rule. Properties may rather prefer to add several rules that work together for a custom payment scheme. For example, take 20% of payment upon creation, 30% one week before arrival, and the remaining 50% on the reservation start date.

    213 votes

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    16 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there Mewsers!

    You have asked and we’ve listened!

    I am happy to share the news that we have started to work on adding more flexibility to automated payments!

    Our focus is to add more payment settlement rules that will reduce the manual time spent on payment processing and increase the flexibility around charging that your guests will love!

    Let me know if you’re interested in having beta access to this incredible idea!

    Best,
    Mews Team

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