Mews Payments

Mews Payments

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  1. 5 votes

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    1 comment  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hi All,

    Happy to announce that we rolled out an enhancement to our reporting functionality – the breakdown of fees as you’ve requested!

    We are working on the gradual rollout to have it available across all platforms worldwide, please see more about it in our newly created help guide – https://help.mews.com/en/articles/4682847-track-your-fees-with-the-payment-report-export

    Talk to you soon about other great ideas you post on our feedback platform!

    Regards,
    Payments Team

  2. For offline or online reservations, with balanced bill due to another payment method than CC, the trigger should not try to charge the CC given by the guest.

    3 votes

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
    unlikely  ·  Mews Product Team responded

    Due to the lack of feedback, moving the idea to unlikely to be developed. It can still be upvoted and the priority can change based on your feedback. Thank you all!

  3. Paypal is one of the leading payment systems worldwide. A direct integration with Paypal would enable the support of online money transfers as payments in Mews, providing as an electronic alternative to traditional payment methods.

    115 votes

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    idea to upvote  ·  10 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  4. Why virtual credit cards are charged 100% in advance, even if they are free cancellation.

    It should charge only 1st night as with the others CC, depending on the settlement rules.

    Thanks!!

    7 votes

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. 


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.


    Mews product team,

    Jovana

  5. Nous avons besoin de créer un paiement par carte WIR. celle-ci n'existe pas dans Mews mais c'est une carte utilisée dans notre zone

    3 votes

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    1 comment  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback! It is unlikely that we will be working towards integrating this payment flow in the nearest future, we would like to solve your biggest problems and this was on our nice-to-have list, therefore it was not prioritized for the upcoming tertile.

    Kind regards,

    Jovana
    Mews Product Team

  6. We are an Accor establishment, and we are working with OGONE, but we do not have any type of payment for this matter. Is it possible to add OGONE VISA, OGONE MASTERCARD and OGONE AMEX for future payments ? Thank youuuu

    5 votes

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion. To how many of you more granular external payments will help?


    Mews product team

  7. 7 votes

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered in soon future, however you can still upvote the idea that might be re-preoritized in future.


    Thank you for sharing your suggestions.

    Jovana

  8. The Bancontact is a popular payment method in Belgium and the most commonly used card in this country.

    37 votes

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    idea to upvote  ·  1 comment  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  9. For chains, it is helpful that customer profiles are shared between properties, however some of that data is not always included. Payment card information would be especially helpful to include in shared profiles, as it will keep records more complete and prevent properties for asking guests each time.

    29 votes

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered in soon future, however you can still upvote the idea.


    Thank you for sharing your suggestions. 

    Jovana

  10. Since credit card fees are often inevitable, you could eliminate some of these costs by including an extra percentage cost for customers who choose to pay by card. One solution is to extend your Merchant with automatic credit card surcharge fees, which would cover the cost of any extra unwanted fees and help manage your property's revenue goals.

    27 votes

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi All,
    Happy to announce that surcharging is released in Australia and New Zealand, now you can set up fees by yourself and recover expensive payment card costs!
    Looking forward to hearing from you at some other idea!

  11. Currently, only online payments should marked in Mews with a badge, however for properties that prefer manual terminal payments, it seems that any payments with a matching identifier appear in a confusing way, as they are then marked with a badge. For this reason, it could be very beneficial to create a more noticeable way to distinguish these two types of payment in Mews.

    13 votes

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    4 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,


    Now we allow properties to distinguish the identifier and input any numbers you'd like to, but unfortunately this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered


    Thank you for sharing your suggestions,

    Jovana

    Mews product team


  12. With higher volumes on Merchant being processed we need to give more clarity to clients on how the settlement amounts are calculated and be able to keep deposits to lower the risk in case of negative balance on client's account.

    10 votes

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    released  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  13. The Mews Payment report is a great way to view all transactions made within a specific interval. All payments can then be exported into a document, making it easier to review. However, some properties would prefer that the export be formatted in a more consolidated way, with all payments visible on one page, rather than divided into tabs by type. For some accounting teams, this could be a more useful and centralized way to view payments.

    9 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.  


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.


    Thank you for sharing your suggestions!

    Jovana

  14. 6 votes

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback. It is unlikely that we will be working on splitting the currencies on Payment report.

    Now it is possible to look into the split in some of the payment types (e.g. cash), however as every property accepts one currency by default we are showing the exchange rates and it’s value in default currency.

    Kind regards,

    Jovana
    Mews Product Team

  15. 3 votes

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

    Jovana

  16. 2 votes

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    released  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  17. 2 votes

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    released  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote

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    released  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
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