178 results found
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Improve splitting items in billing
Billing in Mews only enables properties to split items between multiple guests but it doesn't allow properties to split 1 item beteen multiple guests.
If 2 guests want to split the cost of e.g. 1 night, Mews doesn't support issuing 2 invoices to both guests for this night.
Improve splitting items so that each guest can receive a an invoice if they want to split e.g. 1 night between multiple guests.
6 votes -
Swiss QR IBAN integration
Thank you for the Swiss QR IBAN integration. We need a small change for it because some bank are refusing to accept payments as long es the address of the company is not correct.
So we would love to get the correct company invoicing address in the QR information on the invoice and not the physical address as it is today.
(And having an Mews intergrated accounting tool which creates the necessary QR IBAN reference codes would be even more perfect!)15 votes -
Capability to choose for a receipt upon checkout
Both for the guests/booker when they are booking by Mews booking engine, or for staff at the booking process, or later by request from guests:
Giving the possibility to mark somewhere when you do the booking, that when the bill is closed at check-out time, the guest should receive the receipt by email automatically. This mark would then trigger this action and fwd the receipt either to the guest or the booker, again pending on the mark made when the reservation was done.
This to avoid the manually work to make a task that you should send the receipt at…
6 votes -
AVOIR LA POSSIBILITE DE SELECTIONNER LES CHEQUES VACANCES ET LES CHEQUES VACANCES DEMATERIALISES
JE VOUDRAIS POUVOIR AJOUTER LES CHEQUES VACANCES EN PAIEMENT EXTERNE EN PLUS DES CHEQUES VACANCES
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Allow Bills (Folios) or Invoices to be sent to clients with embedded Payment Request link
Would it be possible when previewing/sending Bills (Folios) or Invoices that we can also be availed with the option to automatically embed a Mews Payment request link so our guests can securely pay their bills off?
At the moment properties need to send a copy of the bill first via Mews Operations and then head back to the payment tab to send the payment request link. In addition to that, the Payment Request email isn't as customizable as they desire.
6 votesWe already indeed thought of implementing this and looking internally when we could plan
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Address Capture through payment process & AVS enablement
To mitigate against fraudulent card use and the risk of chargebacks, enabling AVS through the payment gateway would go some way to controlling this at the processing stage. By capturing the home address the payment process would compare this against the account address it has on file and based on fraud rules decline or refer.
Additionally, this would be required within the Payment Link process (Adyen platform has this enabled on its direct platform) so request for Mews to align with Adyen on this.
Considerable Commercial impact if accepted....
15 votesMoving this idea to be upvoted, feel free to share this link with anyone interested!
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Movement & renaming of payment types on Billing screen
Clean and refresh the payment drop-down on the billing screen.
- Split up Merchant & Terminal
- Rename Merchant to MewsPay
- Terminal should be Manual Card Payment (Make it clear with a blue pop-up that its not Mews Terminal! Make it clear)
Also change the name in the Accounting configuration.
- Terminal Payment to Manual Card Payments
- Gateway Payment to MewsPay
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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invoice
Send the invoice automatically after the guest has checked out. Now you have to do it manually.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Make invoice header on the invoice easily customisable / rewritable
Often guests don't tell us that they need a different address on the bill. After a while they tell us over the phone or by email and then it's an absolute pain that we can't overwrite the invoice header.
2 votes -
Open Bills
Hello,
would be possible to have a report with all the open bills on Mews, in a particolar range of dates?
thank you for the kind Support
Best RegardsElisabetta Pettinato
Villa Olmi Firenze
2 votes -
Recurring payments
For the longstay segment recurring payments are required.
4 votes -
INTERAC payment method
Interac is one of the most popular payment methods in Canada. Enabling this payment method for Canadian properties will help with implementing Mews Payments in Canada.
2 votes -
Add the external payment method "direct debit" (prélèvement in French)
For Appart hotels with long-term rental (monthly basis), there is a request of being able to post an external payment that could be named "direct debit".
10 votesThanks so much for this idea, we are moving it to idea to upvote section - you can share link with your colleagues that are interested in having this functionality. Many thanks!
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e-invoice
Possibility to send out e-invoice direct to government bodies
In NL most government bodies require the hotel(s) and businesses they work with to e-invoice them. this method is basically a XML formatted invoice send to their systems including various fields that automatically recognize details and expedite payment.
As usual, government bodies are fast paying parties (..) and hence we want to make the process and time spent to send in their invoices as short as possible.
This is a regulation from the EU; https://eur-lex.europa.eu/legal-content/NL/TXT/?uri=CELEX:32014L0055
Now we are exporting the PDF, uploading it in a system and adding several fields there…
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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changing room type
while changing the room type from the property tab under the reservation for the same day reservation or for the future it is hard to change to room type without knowing if the other room type is available on that day or not so while making those changes the mews can show the room type in red if the front desk in moving the reservation to already booked room type.
12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Payment alert
When opening a guest bill in check out, a pop up/alert that tells you something that we can plan in advance, so that we don't need notes somewhere to remind us what to tell the guest.
SO that we don't miss notes or important informations10 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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commission General Ledger code
Please add a field in Mews where a client can enter a GL code for the Mews pay commissions charged per transaction, so that this information can be also sent to the Accounting software or any accounting export.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Allow maestro (debit card) Payments
More and more people are ordering things over the internet by just paying with their debit card and using maestro.
It is time for mews to integrate a system where the guest can immediately pay with a debit card and does not have to worry that he does not have a credit card.
OTA's are accepting debit cards and the hotels can nothing do with it.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Automatically close bills once balanced to allow pushing to integrated accounting software
It would be useful if Mews could automatically close a bill once it is balanced. This would mean the bill is pushed to integrated accounting software (e.g. Xero) at the time of payment being received, so that accounts can be easily reconciled. Currently, a booking could be made in Mews for several months in the future and payment taken at the time of booking, however the bill will not be closed and then pushed to the integrated accounting software until they check out (or it is done manually). This means accounts cannot be easily reconciled without extra work.
It would…
1 vote -
charge various deposit amounts per space type instead of rate category
We would like to charge a deposit that reflects the amount of a booking. It could be a percentage, or a fixed amount per type accommodation. Now it is only possible to set it up per rate group, and it is a fixed amount. So a higher depoist with a booking/accommodation that is more expensive and a lower deposit with booking a Studio.
1 vote
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