Showing a subtotal of the items of one POS booking when you have an invoice containing several POS bookings.

Problem
When you print your invoices with a detailed description of the POS booking including all the items, you don’t see the subtotal when you have one or more POS bookings on one invoice. If there is a long invoice and you need to know how much one specific POS booking was, you need to calculate manually how much it is.

Solution
Our problem would be solved if subtotals can be added to the invoice per POS booking.

SOFORT is a common payment method that arranges the transaction between you and your customer. Very popular in Germany, but also in other countries across Europe. Let us know if you're interested in having this payment method directly integrated into Mews Payments.

Allow guests to spread payments using ClearPay & Klarna when making bookings via the distributor.

Millions of people in the UK alone use ClearPay & Klarna to spread payments over a number of months.

It would make Mews seem on-trend with consumer trends.

Would be great if you could split invoices before issue the invoice. Sometimes guest only prepay a certain amount upfront or have different payment triggers. Would be great if you could enter a percentage or amount of the amount, which should be issued (e.g: 1) issue invoice 50% at the time of booking / 2) 50% a month prior to arrival)

At the moment Mews drops down a green box saying payment successful even when a payment needs verifying by a guest. This means many verifying payments get missed. I suggest when a payment needs to be verified a blue box drops down and says Payment needs to be verified. This way staff notice this straight away and payment gets verified by the guest then and there.

Hello,
It would save many hotels a lot of time, if you could select many different products at once, instead of having to press on the "cancel" botton in Items. Many hotels has breakfast as a standart product when making a reservation. This has shown to be an issue when there have been made an agreement with a long term guest, who have got the room without breakfast. By adding in a way of cancelling more than 1 item at a time, you would be able to save alot of time.

COMPATIBILITE AVEC LES CARTES TICKETS RESTAURANT.

Allow Vaucher credit card with a fixed top-up amount offered by companies to employees for lunch expenses (Sodexo, Edenred and Monizze).

Please return it back to the old billing screen, right now it is so difficult to split items of the billing. Especially when you are doing the check out and something is wrong.

Once a pre-authorization is done on a guest cc the guest gets an email notification that we took the pre-auth.
At the moment the guest does not receive a notification once the authorization is released. This would be helpful, so the guest has something in hand that we released the authorization. This will also help them to claim back the money from their bank.

It will be easier when the (Stripe) Merchant commision will be shown in the bank transaction/ payout. At this moment you need to check the fee in Mews (seperately for each property) when you proces a bank statement in the financial accounting systems.

We welcome guest that stay more than a week inside our properties. Preauthorizations get cancelled automatically after 7 days which creates an issue for us, in case of broken furnitures in the property or unpaid bills. For this purpose we should be able to create preauthorizations of more than 7 days.

Accept Bitcoin or other cryptocurrencies as payments.

There are some key benefits of Bitcoin, such as a lower cost merchant fee and an inability for guests to execute fraudulent chargebacks as outlined by QuickBooks:

https://quickbooks.intuit.com/ca/resources/business/payment-processing/small-business-cryptocurrency-revenue-sales/

Ability to print the Payment Report as it appears on the screen with the different payment type totals, rather than just a list of transactions as the print comes out at the moment. We use these totals as part of our daily banking procedures.

It would be a nice functionality if accounts are closed automatically when payment is completed.

Being so advanced technology we can not run discover credit card unless you have the payment terminal seriously??

Is this a way of making extra income to sell the terminal for the payment ???

Your system runs for hotel and In hotel you can not have restrictions on card you need to run all the credit cards.

But still there is no proper response from mews yet on it.

We raised this issue like 1 year ago almost........

Still counting.....

The email our guests receive state “ "We can't process your payment for Merlet until it has been verified. Unfortunately, if it's not verified in 24 hours, your order could be canceled" we think is is not very welcoming, especially in these challenging times. Is is possible to personalize or change this message?.

There should be a similar way to top up Adyen MarketPay Merchant Balances similarly to the way we have it set up for Stripe.

Provide the option to charge a credit card of the booker / company .
Due to 3D secure a "verfying mail" is only sent to the customer.
Now we have to copy past bookers e-mail in customers profile and then take it out again.. and put it back in the bookers profile...

When sending one payment request we would like to ask consent of the guest to take another payment from the same card.
This occurs for example when having reservations with multiple settlement rules.
First payment link for 25% and the rest 75% a day before arrival.