We would like to have the property logo showed on the Magic Link link pages. So it will not be seen as spam due to that you only see "Mews" in the address bar.

At the moment it is not possible to set the footer of invoices in different languages.
As we thank you the guest and wish him/her a good journey it is necessary to have the possibility to set this in other languages than only our main language.

The heading (Invoice) and the names of the products are translated as well. Why not the footer?

Possibility to add automated replies to FAQ.

Have the option to automatically notify the property when an email to the guest is undelivered.

When checking in guests "manually" it would be nice be be able to "force" a registration card to show up in the operator. Imagine walking to a check in desk, saying your name, and the receptionist makes your registration card appear on a tablet in front of you for you to fill in.
It would connect the "kiosk" option from hostels, with the personal service of hotels.

t the moment when an optional reservation is made for a guest manually, the guest will receive an email from MEWS and they can just click on Confirm or Cancel.

When they Click on Confirm the optional reservation is immediately confirmed in MEWS but no paiement is required to confirm reservation

We want the system to only give the guest the possibility to Confirm the reservation once tthe payment is made

Possibility to create a report (like minibar charges) by room rather than guest name

The standard ''Oh no, your payment failed'' is not every hotels standard tone of voice. Also, we do not have the 24 hours policy to authorize. This should be dealt with ASAP since we have a lot of unsatisfied customers having these emails sent.

It would be easier if we could directly see via the reservation if emails of confirmation, facture sent, ... has been already sent and even if the delivery has failed.

At the moment, when the Guest is making the online check-in, the email address from the OTA (not the real email address) is already populated. THe guest should be obliged to introduce his real email address.

Currently, there are only a few options for how emails are automatically sent. It would be ideal if you could control which booking channels will automatically have emails delivered. For example, AirBnB has a very strict off-platform communication policy. If we could send emails automatically to everyone except AirBnB, or even tailor our emails granularity for each channel, that would be immensely beneficial.

Dear support,

Some of our guests don't trust Mews.li. They search by google or directly on mews.li domain and see our hotelier login page which they clearly don't understand.

It would be useful if non hotelier mews.li visitor would have more info about Mews and why they should trust mews.li.

OR 2nd solution:

Mews sends email from mews.com domain. problem solved :)

Add a button in the inquiry e-mail sent to the guest with which the guest can confirm if he wants to.

In case you use for example more F&B splits (e.g. breakfast), the product report is hard to use. You need to choose from products all relevant breakfast types and afterwards count them manually together. If you could filter based on product category (product category Breakfast under which e.g. breakfast complimentary, small € breakfast, big €€ breakfast would be gathered) you would have all visible on one sight.

The ability to chose at what time the emails are sent.
e.g. online check out invitation

I would like to customize the check-out message on the kiosk.
It now says 'If you need a copy of your bill, please contact us', but we do it automatically whenever we have an email address