Mews Guest Journey

Mews Guest Journey

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  1. For a better customer journey, it would be very helpful to first choose date AND the number of persons per room, and then display all suitable rooms.

    That would make the online booking process f.E. for families much easier. Once Age based Product pricing is released, it would make the booking process of packages for families (f.E. with children Skiticket and adult Skiticket) much easier to be displayed.

    So the booking engine would work like this:

    Date & number of people -> room category -> Rate & Products -> Overview -> Details

    5 votes

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    0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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  2. When the visitor of our booking street clicks on a date on which we have no availability, he or she will receive the advice to select another date or to contact our reception (by e-mail or by telephone). Currently it is impossible to change this text.

    We notice that our reception is now receiving many calls regarding our availability. In most cases, the caller reacts with disappointment, because providing these contact details incorrectly suggests that a room is still available.

    The option to change this text would be greatly appreciated.

    4 votes

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    0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,


    we are currently changing the way how we will show no avaliability and we will put this change into it as well, so we are minimizing the impact on the property.


    Thanks a lot for good input.


    Jan from B2C Team

  3. Show "This period of stay requires a minimum of X nights" when minimum number of nights is required to book.
    Or even better: show all room types that would be available if booking more nights.
    INSTEAD of : No availability at all. This idea is basically an extension to: http://feedback.mewssystems.com/forums/918232-commander-pms/suggestions/36660946-show-alternate-availability-in-distributor

    170 votes

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    34 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello. We are starting to work on better visualization of restrictions in Booking engine. We do not have estimated delivery yet, but we believe first small increments to release in April or earlier.


    Your guest team.

  4. 10 votes

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  5. Show products on separate page in booking engine

    10 votes

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