Currently the QR code is automatically attached to confirmation email and cannot be removed. It's confusing for our guests as they don't know why we have this attachment on their confirmation email.
An hotel can prefer to communicate about their online check-in than checking in on a Kiosk. I would prefer if you could hotel choose.

Can you improve how you display city tax and tourism tax within booking engine as on reservation confirmation email?

Would be good to be able to reinstate a cancelled booking....

The standard ''Oh no, your payment failed'' is not every hotels standard tone of voice. Also, we do not have the 24 hours policy to authorize. This should be dealt with ASAP since we have a lot of unsatisfied customers having these emails sent.

If you have set certain restrictions (MLOS / CTA / CTD / ...) in Mews, it would be nice if the guest can see them in the Distributor. Right now the guest only gets a feedback of no availabilities, which is incorrect in most of the times.
If the guest could see active restrictions in the calender it would result in not loosing business by showing no availabilty.

Would be great if cancellation policies can be added in reservation details mentioned in booking confirmation received by customer.
Like this, he is fully aware of specific cancellation policies, even if booking directly with hotel via phone or email.

Currently, there are only a few options for how emails are automatically sent. It would be ideal if you could control which booking channels will automatically have emails delivered. For example, AirBnB has a very strict off-platform communication policy. If we could send emails automatically to everyone except AirBnB, or even tailor our emails granularity for each channel, that would be immensely beneficial.

For online booking the clients should have more options how to pay. For example they can choose bank transfer or paypal.

A solution to display room respecting "ADA" (American with Disabilitites Act") nicely on Booking Engine. Currently, you need to create a new room space for each ADA room. It complicates greatly the usability as user see many room type on Booking Engine. You can see a solution on freehandhotels.com booking engine with a tick box "Accessible"

Booking engine: ability to hide or customise products for certain rates booked, e.g. if package/promotional rate includes free breakfast, full price breakfast product should no longer be available to choose (user journey)

To place a limit on the number of rooms available to be booked in one go. Many properties consider 9+ rooms a group reservation that has different payment, cancellation and packaging rules. Currently one person could book out the entire hotel before being able to apply a dynamic rate adjustment to increasing occupancy.

the property "The Olive boutique and spa" was thinking about uploading a video/GIF in the booking engine to show the customers more about the space. I found it interesting as we are striving to increase the Mews Booking Engine and therefore, the merchant usage.

Currently, if we set a restriction of 3 days (weekend) and guests search for a stay of 2 days the system offers the guest the next weekend where there is no restriction instead of offering/showing the restriction.
So, show the guest the restriction so they can change their stay to 3 days to book at our property.

When a customer enters a Voucher code there are both - corporate/private and public rates.
It is not possible to evaluate how many guests have booked a public rate instead of a private one they had access to.

For Non Refundable Bookings or bookings with a payment at confirmation, refuse bookings for which payment has failed.

Currently, bookings are accepted with failed payments and only a settlement task in created. This leads to excess admin for bookings that provide no income.

Customize the 'customer added' email - currently this email goes out to every guest and does not display correctly when sent through an OTA. This is often the first email a guest receives and is vitally important to get right, the tone of voice in the existing template may not suit the hotel it's being sent from. Having the ability to customize it would make a big difference to the customer journey.

In the booking calendar pop up, include each date's lowest price point and blackout dates where there's no availability.

For example, see the Depart date calendar pop up at https://www.flyswoop.com/

When a property is full the booking engine should show availability in all the other properties from the chain