Enable properties to deactivate the On-line Check-in option.
Please allow properties to disable the online check-in function at the guest portal.
It is great that guests can access the guest portal, use the chat, see the reservations and fill in personal details as well as personal details of the other members that are traveling.
We would like to keep the "chat with us" placeholder in the confirmation and prearrival email templates so guests can access the guest portal, check their reservations, chat with our reservations' team and fill in personal information, but deactivate the online check-in option.
By default the online check-in is not activated when the reservation status is "inquiry".
When a reservation is turned to "confirmed" status, the guest automatically gets the online check-in option in the guest portal.
It should be posible to keep same functions of the guest portal once the reservation status changes to "confirmed" so we can offer guests a great experience, control of their reservations and personal data, faster check in, along with chat communication option with the property.
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.