Make Pre-Arrival mail fully customizable (HTML enabled)
The pre-arrival mail was recently released as a new functionality. Which was very handy to inform customers about the COVID measures taken in the hotel. At this moment, you can't style this email template. Only add plain text.
Please upgrade this functionality so it fits the brand of the hotel and a possiblity to add images and others.
Joe Mangioni commented
In theory, all email templates should allow HTML. This eliminates a ton of headaches and workarounds.
Erhan B commented
This Idea only makes sense, since the other E-Mail templates can be customizable in HTML. Having the pre-arrival E-Mail non HTML is inconsistent for the corporate identity when the other E-Mails look more classy.
Happy to upvote on this one! Best