Please make the Messages/chatfunction optional or opt-out.
We don't want to use this tool to communicate since we now have to keep an eye on yet another system. Next to our socials, Whatsapp, mail, phone etc. etc.
Rutger Leeuwenkuijl commented
Please make it optional.
So I, as a user and partner, can decide to use it or not. From a PMS point of view I can imagine it is tempting to make it rich with all kind of features, so also Messaging. But from a user perspective, and a small entrepreneur, it also should be manageable. And is this case be able to decide to open/close a communication channel. Thank you,
Amanda Hansen commented
I agree for an option to opt out. We are looking to add a more robust SMS feature via the Marketplace and were told that there is no way to turn off or have the Mews generated chats pushed to our purchased SMS platform. This provides too many channels and confusion for both guests and staff.
Luigi Orsini commented
Or make possible to combine all communications with guest from all different media (incl. history) from within the guest profile.