Mews Guest Journey

Mews Guest Journey

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  1. Reservation confirmations include a QR code. It would be great to be able to track statistics on the number of flashes of this QR code.

    4 votes

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    0 comments  ·  Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
  2. Promotional / discounted rates should be displayed at the categories stage of the guest booking journey and not only at the rates stage.

    5 votes

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    0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  3. For ecommerce linking in Google Analytics - currently sending a Client ID in the URL does not work as per https://developers.google.com/analytics/devguides/collection/analyticsjs/cross-domain

    It appears that linker is not working either (as per https://support.google.com/tagmanager/answer/7549390?hl=en) with a new Client ID always generated when going from client domain to mews.li to carry out an online booking.

    This means session data (such as traffic source) is lost and we cannot attribute revenue to the correct channels.

    5 votes

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    new idea  ·  1 comment  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  4. To increase direct bookings they have suggested us to change the word "Check Availability" for "Book Now" at the booking engine. This way the customer unconsciously feels like reserving.
    It would be great also, to allow the customer to select the number of people he wants the reservation for, not only the arrival and departure dates.

    4 votes

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    0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    new idea  ·  Mews Product Team responded

    Marked as a new idea. :) Needed to be reviewed internally and we are looking forward to hear more external feedback on it.

  5. Add the measurement of a room type as a field into the Space Categories.

    This information is provided on OTA's to increase conversion on more expensive room types, but is not part of our Distributor (or Space Categories in the Commander).

    5 votes

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    new idea  ·  0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  6. Please note some guests get confused by Rs and think it is Indian rupees which off course does not represent the same value at all. It would be very helpful if the rates could be shown as MUR instead of Rs for Mauritius. Note Booking.com already does this, I guess for the same reason.

    4 votes

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    new idea  ·  0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  7. We have recently added the competitor rate description with special offers when making bookings via our site. We'd like to know if it is possible to increase the font of this little text on the booking engine. It is barely legible and we'd like it to attract more attention.

    4 votes

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    new idea  ·  0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  8. Hide microcopy discription on the reservation summery in BE

    3 votes

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    new idea  ·  0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  9. 6 votes

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    new idea  ·  0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  10. 4 votes

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    new idea  ·  0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  11. 3 votes

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    new idea  ·  0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  12. 3 votes

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    new idea  ·  0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  13. 2 votes

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    new idea  ·  0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  14. 2 votes

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    new idea  ·  0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
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