165 results found
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Display lowest available rate in booking engine calendar
Display lowest available public rate in booking engine while selecting dates ( similar to SynXis booking engine), or show no availability.
This is a standard of Leading Quality Assurance (LQA) for The Leading Hotels of the World.
14 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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product restrictions
Allow customization on when a product should or shouldn't be shown to the guest.
Some examples:
- Don't show breakfast product for breakfast included rates
- Restrict a product in the guest journey depending on minimum/maximum advance (will allow for gradually more expensive versions of the product as it gets closer to the date of stay)
- Restrict a product for certain days of the week (only available on weekends)
37 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Proving Guest has accepted T&Cs tickbox
Whilst its 'controlled' in the booking flow that a guest cannot complete the reservation without ticking the acceptance box for T&Cs, when it comes to defending a chargeback it supports a stronger counter-challenge if we have the ability to send a screenshot of the reservation summary with the datapoint captured that the T&Cs were accepted and timestamped.
31 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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automatic e-mails by source
Automatic e-mails are currently sent to all guests with an e-mail adsress. However, even OTA-guests-addresses (generated by the OTA for the communication via an extranet) are count. This leads to situations when our coded template is being sent to e.g. a booking.com-customer and basically unreadable in the extranet messaging tool. we would suggest either switch on/off-function by source or different templates by source (e.g. simplified versions/text only) for OTA guests
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add voucher in a resrvation already done
It will be great if we can have the option to add or change the voucher when a reservation is already done.
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Notification when email has not been delivered or possibility to export the 'mail queue items' report
It is handy to be notified when an email has not been delivered.
This means usually that the email address is incorrect, and we should contact the guest to see if they received all the information, such as the confirmation letter.Or if it possible to create an export schedule of the 'mail queue items' list/report.
42 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Check In form more user friendly
The printable registration form is not user friendly. Guest wich use my own designed registration form are much faster. im sure its easy to make it more user friendly.
larger font
better fields
more guest on one sheet not each guest one sheet..10 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Airbnb, Expedia & Booking.com Chat Integration
Integrate with Airbnb, Expedia and Booking.com directly including Chat API so that we can have a universal chat experience for our guests, currently we are having to use a clunky external system that provides a unified inbox.
But it would be SOOOO much better if this was integrated directly into MEWS.
22 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Adapt room picture on Email template
When a guest receive a stay confirmation or proposal, it would be nice if the room picture is shown on it
8 votes -
Mews Booking Engine bug - Underage booked into room / space on their own.
Mews currently does not allow restricting minors to be booked into selected room/space types. For example allowing a child to be booked to shared dormitories and especially as the sole traveler is in a breach of regulations in number of countries.
Feature to add - option to select per space type to allow minors to be booked in and also whether only as secondary occupant to an adult or as sole occupant.
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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"How did you Hear about us"
A " how did you hear about us when making a reservation through the booking engine" would be great for Marketing purposes !
Please :)11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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mews kiosk
While guest are awaiting for their room to be ready, we would like to allow them to start their check in on the Mews Kiosk App, even if the room is not inspected. Once the check in process will be done, guests can enjoy the hotel facilities and receive a notification when they can collect their keys once the room will be inspected.
3 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add condition for automatic emails
Add the possibility to add conditions for the automatic emails.
For instance, when a guest create a last minute booking and a pre-checkin email is is sent, make sure no other email is sent to fill the profil on the same day.
Avoiding dupplicate information.15 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Allow products to be bought per person rather than based on number of people in the room
Allow products to be bought per person rather than based on number of people in the room e.g room is booked for 2 people but only 1 person want a massage which is an extra. Currently you can only book 1 if you choose once or per person and it is based on the number of people in the room
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Show all room types under the google booking link
Allow the google booking link to show all room types instead of just 1.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Registration Form Questions
Let hotels add additional questions to the registration form, such as vehicle information.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Shorten MEWS Urls, which are sent out to booking.com guests (booking.com guest email addresses)
Natively shorten check-in urls sent out by mews to booking.com guest email addresses so booking.com doesnt insert linebreaks into the urls. Otherwise guest using booking.com app can not click on any url generated by mews - all urls are broken.
Line breaks are inserted by booking.com after every 71st character in the url.
We remove linebreaks manually and resend the urls to the guests.
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Hotel logo favicon on MEWS distributor
Hey team,
It would be great if we can upload our own favicon on the MEWS distributor links.
In this way users better understand they are on the hotels brand website.
And it will help for Google Hotel Search; currently the hotels show with a green generic logo.
There is the option to request your own logo however following Google’s guidelines the favicon must match the final url:Must match the favicon or artwork on the advertiser’s final URL:
14 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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send guest messages
At the moment, you cannot send a message or email from Mews to your guests.
This functionality needs to be implemented ASAP. I really expect this functionality from Mews. There should be an easy way to send out a message to all inhouse guest at onec for example.9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Travel Buddies connected. connect guest profiles
A lot of People always travel together like spouse or friends.. With mews the fellow travellers gets lost except the person who uses mews knows that Person A is always traveling with person B. It would be fine that there is an option to connect guest profiles.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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