Give the possibility to add a small text to the confirmation and quotation emails. The best thing would be a field in the reservation module and a placeholder in the mail template... so that we are able to customize our emails a bit more...

How can we make sure that the guests receive a confirmation email for their reservation (with arrival/return date, what is included in the price and what is not included...) after having taken their reservation? And what parameter do I have to modify to achieve this functionality?

This will allow not to miss any details for any guest, from booking stage and when reviewing the reservation report.

This would be especially useful for reservations for which there is no Travel Agency involved.

We would like to have the property logo showed on the Magic Link link pages. So it will not be seen as spam due to that you only see "Mews" in the address bar.

Possibility to add automated replies to FAQ.

t the moment when an optional reservation is made for a guest manually, the guest will receive an email from MEWS and they can just click on Confirm or Cancel.

When they Click on Confirm the optional reservation is immediately confirmed in MEWS but no paiement is required to confirm reservation

We want the system to only give the guest the possibility to Confirm the reservation once tthe payment is made

Possibility to create a report (like minibar charges) by room rather than guest name

It would be easier if we could directly see via the reservation if emails of confirmation, facture sent, ... has been already sent and even if the delivery has failed.

In case you use for example more F&B splits (e.g. breakfast), the product report is hard to use. You need to choose from products all relevant breakfast types and afterwards count them manually together. If you could filter based on product category (product category Breakfast under which e.g. breakfast complimentary, small € breakfast, big €€ breakfast would be gathered) you would have all visible on one sight.

I would like to customize the check-out message on the kiosk.
It now says 'If you need a copy of your bill, please contact us', but we do it automatically whenever we have an email address

When guests have finalised their booking (and paid with another method than CC, e.g. with iDEAL) and they want to add their details via the link in the email they easily get confused since the system asks them for their CC... this shouldn't be.

Currently customer added email can be disabled only in GA, for all guest. If a property is using a third party integration for guest journey (for certain guests), it would create duplicate emails and guest will receive too many mails.
Would it be feasible to decide for each reservation if customer added email should be sent?

Templates with links to pre-check in or check out invitation have set up as default the message contacta con nosotros which is not a formal way in spanish (does not match either with the formal message we can set up. I understand that this is a translation from english, but it would be a good thing that we could set up these messages too so we avoid unformalities in other lenguages. Thanks

We would like to take a photo of the guest when they check in via the kiosk for their profile & membership with out loyalty program.

A Report for linen change for all stayovers (day of arival +2+2+2+2 ... except changing day = departure day) is needed so housekeeping knows in which rooms the linen needs to be changed. (Accor standard)