Mews Guest Journey

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  1. 12 votes

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    idea to upvote  ·  0 comments  ·  Kiosk  ·  Flag idea as inappropriate…  ·  Admin →
  2. 9 votes

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    idea to upvote  ·  1 comment  ·  Kiosk  ·  Flag idea as inappropriate…  ·  Admin →
  3. Many users have experienced trouble with the datepickers available in Mews Navigator and Distributor. Rather than selecting years from a dropdown or typing it in a field, it is currently required that users scroll back to the correct year before they are able to select the correct month and date. Implementation of more user-friendly datepickers could both eliminate confusion and frustration, making date selection much easier.

    47 votes

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  4. 5 votes

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  5. 11 votes

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    2 comments  ·  Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers,
    in case guest is closing the bill during online check-out he is offered to fill in the Company name and the company billing address.

    Have a great day,
    Aneta

  6. 9 votes

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    idea to upvote  ·  0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  7. Many clients have chosen to enable several payment types as part of their daily operations. For this reason, they would also like to allow guests to pay using the same list of accepted payment methods when booking online via Mews Distributor and also on site at the property.

    40 votes

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    5 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!
    We started researching on alternative payment methods in Distributor. The research on Distributor side will take several months as it is dependent on the way how alternative payment methods are going to be handled in whole Mews ecosystem. Overall support for APMs is currently being tackled by our payments team.

    Once we are done with the research and we start development for Distributor. We will update you.

    Have a great day,
    Aneta

  8. 6 votes

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  9. 6 votes

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    idea to upvote  ·  0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  10. Mews Operator kiosks are a great way to provide your guests with a self-service check-in. However, as some guests may arrive early, Operator kiosks would be a great place to upsell early arrival or late departure options for an additional fee.

    31 votes

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    idea to upvote  ·  1 comment  ·  Kiosk  ·  Flag idea as inappropriate…  ·  Admin →
  11. 7 votes

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    idea to upvote  ·  0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  12. For chain properties, it may be useful to set up only one configuration to enable booking at any of your properties. Expansion of distributor configuration could enable this functionality and ease the booking process for guests who may be interested in staying at multiple locations.

    27 votes

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    idea to upvote  ·  1 comment  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  13. 5 votes

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    idea to upvote  ·  0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  14. As guests are checking-in using Mews Operator, sometimes there may be alternate spaces available for an additional price. In this case, a new feature could allow properties to upsell these spaces so that guests can then choose a higher space category before they complete their check-in.

    22 votes

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  15. 3 votes

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  16. The credit card details cannot be added to a reservation without having to fully update the personal data (especially passport number).As discussed in our meeting, is there a way to change the navigator, that guests can also create/update credit card details without being forced to share personal data?

    4 votes

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  17. 15 votes

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  18. 10 votes

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    idea to upvote  ·  1 comment  ·  Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
  19. 11 votes

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    idea to upvote  ·  2 comments  ·  Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
  20. 11 votes

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    idea to upvote  ·  0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
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