This is quite important: guests that reserve should immediately see the amount of citytax already in the reservationsproces, they should not be surprised afterwards.

As mews terminals are not available in all countries it is very important for us to arrange payment during check-in process with Kiosk please allow other external payment terminal integrations with mews/kiosk

For online booking the clients should have more options how to pay. For example they can choose bank transfer or paypal.

To place a limit on the number of rooms available to be booked in one go. Many properties consider 9+ rooms a group reservation that has different payment, cancellation and packaging rules. Currently one person could book out the entire hotel before being able to apply a dynamic rate adjustment to increasing occupancy.

give guests the option to split bills with companions during online check out

Allow hotels to send customer communication emails from Hotels email domain.

the ability to chose at what time the emails are sent for online check out invitation

In the booking calendar pop up, include each date's lowest price point and blackout dates where there's no availability.

For example, see the Depart date calendar pop up at https://www.flyswoop.com/

We want to use MEWS operator in Japan, but we can't type Japanese, Chinese, or Korean in MEWS operator.

The information showed in navigator is not enough. Especially for guests with multiple reservations/cancellations. I am missing at least: Confirmation number, rate type, room type, price, extra products.

It will be great if there will be the possibility of creating new email templates that we can send manually to any reservation that we want. This will save us a lot of time for example for all the reservations we have to charge with POS and the credit card is denied, we have send an email manually one by one in each case. It will be much easier if we can create new email templates on our own for cases like this.

When a property is full the booking engine should show availability in all the other properties from the chain

Option to send a confirmation without rates. We have a lot of companies that book rooms for their guests. They, understandably, don't want their guest to know the price that was paid for the room. Now we have to make manual confirmation for these companies to forward to their guest.

From a revenue perspective rates per night should be mentioned on the confirmation email not just the total amount of the stay (if guests shorten their stay)

Guests complain sometimes that there are too many e-mails before arrival. When we ask, was there anything they found really unnecessary, they often refer to payment receipt e-mail. It doesn't even include the invoice. When booking, they accept the terms and know the payment will be taken from cc. Mostly they have also instant notification from bank to phone. Can we make this e-mail optional, please? Would be perfect if client can choose this option.

I would like to sit with the guest, go through his bill and have him sign his bill and check out on the tablet

Is there another format available for our booking engine to see what rooms are available ?

Showing the availability as a "grid or chart " perhaps rather than the guests having to select dates?

At this moment the e-mail named "before start" it's text is centered in the middle and not at the left as the other e-mail. It would be great if you could take care of this alignment too.