To place a limit on the number of rooms available to be booked in one go. Many properties consider 9+ rooms a group reservation that has different payment, cancellation and packaging rules. Currently one person could book out the entire hotel before being able to apply a dynamic rate adjustment to increasing occupancy.84 votes
For online booking the clients should have more options how to pay. For example they can choose bank transfer or paypal.12 votes
For Non Refundable Bookings or bookings with a payment at confirmation, refuse bookings for which payment has failed.
Currently, bookings are accepted with failed payments and only a settlement task in created. This leads to excess admin for bookings that provide no income.30 votes
As a hotelier, I want to sell packages with special offers to my guests through Distributor.
Example: Enjoy the Valentine day in our hotel! Weekend stay, romantic dinner for two and a bottle of Champagne for 599 EUR.
I want these to be sold as packages rather than set up as special rates.
I want them to look like special offer.
I want them not to be limited to a specific date.
Please, share other ideas and requirements in the comments, thank you!
(issue raised on behalf of Gideon de V.)34 votes
Would be great if cancellation policies can be added in reservation details mentioned in booking confirmation received by customer.
Like this, he is fully aware of specific cancellation policies, even if booking directly with hotel via phone or email.9 votes
Making it possible for contracted companies, which have a voucher code, to make a booking without credit card guarantee. Such companies can usually pay on invoice or upon arrival.
To do so, Mews would need to allow mapping rates (and not only room categories) in Distributor.41 votes
The Mews T&C's need to be accepted by the guest when making a booking via the Mews Distributor. These T&C's are in English, but some guest find that hard to read. It would be great to have this available in local languages.6 votes
Have the option to restrict product to specific dates.
For example: if we have New Years Eve Gala Dinner created as a product, would be very helpful to be able to restrict this product to only guests staying during the night of the 31st of December, and not to any booking date.21 votes
Show "This period of stay requires a minimum of X nights" when minimum number of nights is required to book.
Or even better: show all room types that would be available if booking more nights.
INSTEAD of : No availability at all. This idea is basically an extension to: http://feedback.mewssystems.com/forums/918232-commander-pms/suggestions/36660946-show-alternate-availability-in-distributor118 votes
Products is not always appropriate as an extra that is offered when booking. I would like to be able to modify Products to Experiences in my case but others may find another term more suitable.3 votes
Distribution via facebook messenger (which will be merged into instagram messenger soon). Give guests the option to check availability and book a room via Facebook messenger.23 votes
When using voucher code, only display voucher rate attached to it.
The use case: sometimes the rate attached to the voucher code can be actually more expensive than the standard rate (corporate rate) and customer should not see the cheaper ones.57 votes
Voucher code only shows one rate! What if you want to show rate also for half board or/and full board for the same voucher code.
Voucher code only shows one rate in the Distributor! That is a problem if you want to add several rates to the same voucher.
For example, I tried to add a choice for travel agents to choose accommodation, accommodation with half board or accommodation with full board.
Instead, now I have to send three separate vouchers and more importantly travel agents need to log in with three separate vouchers to compare the options...not ideal for a smooth workflow.7 votes
Thank you for submitting this idea.
Let’s people some votes for it :)
Block Number of Rooms Single Person Can Reserve on Distributor19 votes
Many clients have chosen to enable several payment types as part of their daily operations. For this reason, they would also like to allow guests to pay using the same list of accepted payment methods when booking online via Mews Distributor and also on site at the property.32 votes
We started researching on alternative payment methods in Distributor. The research on Distributor side will take several months as it is dependent on the way how alternative payment methods are going to be handled in whole Mews ecosystem. Overall support for APMs is currently being tackled by our payments team.
Once we are done with the research and we start development for Distributor. We will update you.
Have a great day,
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