Show "This period of stay requires a minimum of X nights" when minimum number of nights is required to book.
Or even better: show all room types that would be available if booking more nights.
INSTEAD of : No availability at all. This idea is basically an extension to: http://feedback.mewssystems.com/forums/918232-commander-pms/suggestions/36660946-show-alternate-availability-in-distributor118 votes
Making it possible for contracted companies, which have a voucher code, to make a booking without credit card guarantee. Such companies can usually pay on invoice or upon arrival.
To do so, Mews would need to allow mapping rates (and not only room categories) in Distributor.41 votes
For Non Refundable Bookings or bookings with a payment at confirmation, refuse bookings for which payment has failed.
Currently, bookings are accepted with failed payments and only a settlement task in created. This leads to excess admin for bookings that provide no income.30 votes
Set up a single use or gift voucher code that can only be used once to incentivize the guest to book direct for their next stay.24 votes
Distribution via facebook messenger (which will be merged into instagram messenger soon). Give guests the option to check availability and book a room via Facebook messenger.23 votes
Have the option to restrict product to specific dates.
For example: if we have New Years Eve Gala Dinner created as a product, would be very helpful to be able to restrict this product to only guests staying during the night of the 31st of December, and not to any booking date.21 votes
OTAs are now pushing special rates for phone apps. We should be able to do the same to maintain parity with the main OTAs.17 votes
Many thanks for the idea, we are waiting for more external feedback and internal communication. Marked as a new idea. :)
We should be able to have display rates with no decimals so it looks "cleaner". You have the option of tax precision under accounting configurations but it doesn't work as it always shows 2 decimals.16 votes
Just as retailers do so, it would be great to track individual customers leaving the checkout process and to be able to send "abandon cart" emails.14 votes
Guest could choose on which dates he would like to add a product, such as for example breakfast while booking the room.13 votes
The hotel should be notified by email when a guest makes a modification or cancelation of his booking on Mews Distributor (same logic as when a guest makes a booking).13 votesAdminAneta (Admin, Mews Systems) responded
Thank you for your feature request. In the description is mentioned that “hotel should be notified by email when a guest makes a modification or cancelation of his booking on Mews Distributor”.
Guest cannot cancel the bookings or modify them in Distributor as they are not logged in and thus there is nothing to notify about in Commander.
Can you please clarify in comments what is the desired functionality you want to achieve? Or how would you like to improve your operations in this matter?
Have a great day,
DISTRIBUTOR landing page should be able to recognize language of operating system of guest trying to make a reservation11 votes
Make possible to show a breakdown of the bill on the Rates and Checkout views of distributor, in cases where a particular product is not optional for the customer, like a cleaning fee tied to a particular space or a membership fee tied to a particular rate. Right now, the price guests actually pay is higher to the one they are told to pay at checkout (in cases when a mandatory product is added inside the system).8 votes
1- Add the option to make mandatory that the user (guest) fills in information before they can add the product to their stay. Example: offer airport transfer but then make it mandatory for the user to input the time and airport of arrival.
2- Add conditions to products so that they can only be chosen if such conditions are met. Example: minimum of 4 people must book in order to book a ski lesson7 votes
When choosing arrival and departure dates show how nights in total on the date section or category section. Many guests are counting days instead nights especially long stays.7 votes
Voucher code only shows one rate! What if you want to show rate also for half board or/and full board for the same voucher code.
Voucher code only shows one rate in the Distributor! That is a problem if you want to add several rates to the same voucher.
For example, I tried to add a choice for travel agents to choose accommodation, accommodation with half board or accommodation with full board.
Instead, now I have to send three separate vouchers and more importantly travel agents need to log in with three separate vouchers to compare the options...not ideal for a smooth workflow.7 votes
Thank you for submitting this idea.
Let’s people some votes for it :)
Currently we have:
Can we please have:
Clear breakdown of the total cost with VAT and all City taxes clearly displayed at some point through the booking journey.
In order to successfully use Google META Search, the VAT and all city taxes should be displayed at some point during the booking process in the booking engine. This is a requirement from Google when you want to use META Search: https://support.google.com/hotelprices/answer/6064432?hl=en
If you don't have this, your website might be penalized, because the hotel is not allowed to show in the top positions in META.6 votes
When you have 2 or more properties and one property has availability but the other property doesn't, it shows a statement in the distributor:
"We're very sorry, there is no availability for the dates you selected."
This is confusion for guests and should be taken away and only show this sentence when all properties don't have availability.
See for an example: https://shelter.academy/ScreenShot.png5 votes
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