2105 results found
-
Option to sort (separate) bills in the 'billing' tab on date
For travel agencies and company guests with routing rules, it is very difficult to quickly identify the date of the reservation . It would be much more useful and convenient if we could have the arrival date displayed at the top of the bill. so there is no need to click on each booking to see the specific date.
11 votes -
Master/Mother Company
We would like to be able to mark a Mother Company as a Mother Company, to be able to sort and search only for Mother Companys.
This Mother Company should not be treated as a regular Company Account, as it is a Master which combines the regular Companys.
Further we need to be able to differentiate between Mother Companys and regular Companys not only in Mews, but in the API as well.21 votes -
Enhanced Permission Settings for Refund Limits in Mews
Dear Mews Team,
We highly value the flexibility and efficiency Mews provides in managing our daily operations. However, we would like to suggest an improvement to further enhance security and accountability within the platform, particularly concerning refunds.
Currently, refund permissions in Mews are not granular enough to allow businesses to effectively control the maximum refund amounts that can be processed by various team members. This presents challenges in maintaining financial oversight and ensuring that only authorized personnel handle larger refunds.
We propose the introduction of enhanced permission settings that allow businesses to:
Set Refund Limits: Define maximum refund amounts that…
13 votes -
Receive a daily no-show report.
It would be great if we could receive a no-show report, either as an xml attachment in an email, or a pdf report through email.
Currently the only way to check no-shows is on the day itself and there's no way to really gather statistics from this unless you keep track yourself.
21 votes -
Select multible items to delete from a bill
instead of having to delete one item at a time it should be possible to select more and delete all.
11 votes -
Send confirmation email to company
Very often the touroperator/agency have a common email they use for bookings. It should be possible to eighter register the same email on several persons, or choose company email to confirm booking,
23 votes -
Excel Group Upload by Room Number Vs. by room category
When uploading Group blocks with excel, the system assigns rooms based on Room category, it would be beneficial to assign based on room numbers rather than room category
10 votes -
Selection of multiple room categories within the availability & occupancy report
It would be helpful to select multiple room categories within the availability & occupancy report.
At the moment it is only possible to select all or one room category. If you like to check on the availability of only a few space categories you have to search the whole list.29 votes -
Add and show notes on the final invoice
When adding a product to a bill, like a parking fee, it would be good to be able to add a note with the fee to the bill so that the note is also shown on the final invoice. If we for example have group/meeting reservations where everything is going on the same bill, for the customer it is occasionally important to know whose parking fees are actually on the final invoice.
5 votes -
Tasks in app should have different colors
The ‘completed’ and ‘future’ tasks have the same colour scheme in the app. This is complete nonsense in terms of meaning.
There should urgently be a third colour for the 3 statuses.29 votes -
Telephone and email in reservation report
To have a column for email and telephone number for guests in the reservation report.
This would make it a quicker process to search up existing members instead of having to open one and one reservation/guest profile to find this information.
This would save the reception a lot of clicking, searching as well as saving time.
3 votes -
“Reissue as open bill” should pull updated Legal Identifiers from customer profile
When using the “Reissue as open bill” function, Mews will re-issue the new invoice with the Legal Identifiers of the old bill, without checking whether any of the Legal Identifiers in the customer profile have been updated.
So if the new bill is reissued because any of the Legal Identifiers in the old one were incorrect, they will be incorrect in the new one (unless manually overridden when reissuing the bill).
But because the new invoice is issued on a new date, also Legal Ids should be the ones setup on that same new date.
4 votes -
See relevant block with rooms not picked up
At the moment you are unable to see the specific group that has remaining rooms that have not been picked up, instead you see all the groups with blocks during the specified dates.
With that you need to go into each of the groups to check which ones still have rooms that have not been picked up nor released.22 votes -
Vote for guest-driven bookings: Enhance restaurant occupancy and enrich guest data.
We are looking to develop booking engines that integrate directly with Mews, allowing us to verify restaurant availability before accepting bookings. This system will enable guests to submit booking inquiries, such as a room night with dinner on a specific date, leaving details, but, without immediate payment.
Once these inquiries are received, we can confirm restaurant availability and finalize the booking or suggest alternative dates. This improves efficiency by reducing the need for manual input from emails and enhances guest data management.
Our current setup with Formitable/Zenchef does not sync with Mews, which complicates the booking process. This new engine…
5 votes -
Support for Terms & Conditions per Product
Dear Mews Team,
We would like to suggest an enhancement to Mews functionality: the ability to configure multiple sets of Terms & Conditions (T&Cs) and assign them to individual products or services. Currently, a single general set of T&Cs is applied across all bookings, which often falls short in catering to the diverse requirements of specific offerings.
The Need for Product-Specific T&Cs
Many properties provide a variety of services and products that come with unique terms. For example:
- Parking spaces: Usage might be subject to specific liability disclaimers.
- Externally provided services: Such as guided tours, spa treatments, or…11 votes -
Filter the in-house guest report by product
With the in house guest report, have the ability to filter the report so it only displays reservations that have this product and not all reservations.
6 votes -
Space upgrade report
Create a report that shows space upgrades purchased through Online Check in
5 votes -
Charging rules for products
It would be helpful to have more charging rules or patterns for products.
Especially for long term bookings (still with a nightly rate) it can be necessary to add a product on a weekly, bi-weekly or monthly pattern.
17 votes -
Rate Code management
We should be able to filter rate codes as expired to not take up space in the rate code screen, but activate them again if needed. This way the system can stay clean and tidy. Especially since you don't have a search feature.
29 votes -
Doppelklick zum Öffnen der Buchung
Praktisch wäre es, wenn man in der Zeitachse eine Buchung auswählt, dass man per Doppelklick die Buchung direkt öffnet. So wähle ich die Buchung aus und gehe dann rechts unten auf "Bearbeiten". Sollte man nicht bearbeiten wollen sondern nur die Anzeige oder "Drucken" oder "Einchecken", kann man dies ja immer noch per einfachem Klick und dann rechts die gewünschte Aktion auswählen. Erspart ein wenig Zeit.
8 votes
- Don't see your idea?