285 results found
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Bulk Product Upload
It would be great if MEWS had an option during build and for future changes, to allow a bulk upload or download of products within services for monitoring - currently updating prices, adding or removing products is laborious for properties and very time consuming; having the ability like guest profiles to upload and download would be much quicker and save a lot of time.
1 vote -
Change prices up down instead of to the right
When we change prices and click enter, the next squared selected is the one in the right (same category for the next day). Nevertheless, normally when we change rates, we do so for an entire day. It will be much practical is the next square selected after clicking "Enter" is the one below what we have just changed. This way, we can swap from the first until the last category of a whole day and do it quicker than now.
13 votes -
Search function for spaces
As with the rates page, it would be useful to have a search bar for spaces, so that settings can be made more quickly when managing establishments with a large number of spaces, and therefore with several pages (e.g. > 300).
2 votes -
Restrictions (tarifs et produits)
Bonjour,
Nous aimerions avoir la possibilité de borner un tarif par occupation.
Ex: vendre un tarif pour une seule personne
Cela nous permettrait de vendre des forfaits soirée étape (nuit+PDJ+dîner) pour nos clients corpo.
Idem, nous aimerions pouvoir borner des produits. Actuellement les restrictions existent uniquement pour les tarifs, or, nous aurions l'utilité d'avoir des restrictions pour les produits afin d'étoffer notre offre produits (ex: box romantique commercialisable uniquement jusqu'à 7 jours avant l'arrivée).
Merci2 votes -
Package with Items on specific nights
They is a example of the request of the customer. This functionality is available in Hotello and customers is looking to have the same in Mews. There is some examples:
Example 1: I have a package for 3 nights:
Night 1: Diner
Night 2: Breakfast, lunch (apply after midnight per day per person) and diner
Night 3: breakfast and lunch (apply after midnight per day per person)
The problem right now is all items applied every night. In Hotello, they was able to select in the configuration with specific night the product should appliesExample 2:
I have a package…15 votes -
Ability to Edit the Base Rate on a Derived Rate
We often change how a promotional rate is priced, sometimes off BAR, then we might change it to equal AAA, or some other rate from our RMS. Currently if I want to change the base rate being used, I have to delete the entire rate plan and rebuild a new one.
8 votes -
booking engine rate group
If there are multiple public rates within the same rate group, MEWS will only display the cheapest option in the booking engine.
This causes issues for us for example when publishing our Christmas packages. They would both fall under the same rate group (PKG - Package incl. breakfast in this example), but since one package includes dinner and the other one a *****, only the cheaper ***** package will be shown to our guests.
Now we worked our way around it by creating an additional rate group for the dinner package, however this is causing us to create…
41 votes -
Lead-in time and configuration for product upselling
There is already a suggestion for having a inventory for stay products. Now that the products can be booked by the customer during the booking flow and online check-in, it would be interesting to have more configuration options for upsell products. Right now, it is very limited. Certain products need to be prepared or ordered on request. There should be a deadline of choice. For example: booking a bouquet of flowers can only be added 48 hours before arrival. Otherwise we can't order the flowers anymore. In general; every product upsell that happens within Mews just before arrival, can be…
37 votes -
Adaptation of Vouchers for Agencies and Companies
We work with several companies and agencies, and we need to adjust the vouchers according to the specific conditions of each reservation. Currently, some companies pay by bank transfer, and we must adapt our documents accordingly.
Specific Requirements:
…Voucher Customization: Ability to dynamically modify the information displayed on the voucher based on the agreement with the client. Configuration Options: Do not include an email address. Do not store a credit card in the client's file; it should only be linked to the agency. If clients make additional purchases, the agency’s credit card will be charged. This is a major issue1 vote -
Easier search through products
Hi Mewsers,
When searching through the product list I would find it very useful to be able to either filter or have it easy visible which products we are offering on our booking engine / guest portal.
This because we have some products in the list 2 or 3 time because of the way they are charged (once / per night etc. etc.).1 vote -
Flexible base rate dependencies / nested base rate dependencies
Currently when a rate is setup as based upon another rate (base rate) it is only possible to setup one fixed adjustment. However, since we offer rates with and without breakfast, occupancy based adjustments need to be different between rates with and without breakfast (for example).
Wouldn’t a setup option be nice that allows to not derive all room / occupancy prices from the base rate, but only derive the base rate by a certain adjustment and setup the occupancy adjustments and room type adjustments.
So like:
Base rate: xyz-Rate (← the one the new rate is derived from)
Options:
…16 votes -
Print/Export the Product and Rate pages
Have a printable or Export button available on both the
__ Bookable Service Product Page
__ Rate Management Page*Revenue Management: For both rate and product management, having an export/print option helps the properties keep detailed historical data of their products, a better cleanup, and easier financial analysis.
*Front Office: For potential Upsell purposes
3 votes -
Kreditkarten für Firma
Kreditkartendetails für Firma ermöglichen
Die hinterlegten Kreditkarten-Details sind immer an eine Person gebunden.
Wenn eine FA-konforme RG ausgestellt werden muss, kann man eine Abbuchung nicht vornehmen.5 votes -
Own Voucher tool
Have an own voucher tool
33 votes -
Dynamic product rules - Base product rule on own criteria
Product rules should be possible to adapt based on arrival, origin, segment, rate, space etc. This allows us to automize specific charges and better work on upselling and creating new revenue streams!
17 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Multiple restrictions in place at the same time
Currently the system has two logic when you want to apply an exception to a restriction: merge with existing exceptions or replace all exceptions but sometimes it is behaving the same way.
For example: I want a rate to be available if people stay 3 nights or 7 nights (not 4, 5 o 6 as this will create availability gaps), the system does not allow you, when you try to put the second exception it replaces the first one. The solution I have been given its to create 2 different rates, but I cannot create a new rate every time…
5 votes -
Adding occupancy starting and ending time on the hourly service
When creating a Hourly Service to sell hotel rooms during the day, we would like to have the possibility to add occupancy starting time and ending time to this service.
To be able to sell room during the day on different time slots, we're first going to set up the Hourly Service. We are then going to create Rate Plans on which we add "Closed to stay" Restrictions on selected hours.
With this setup I can sell my day rooms on different time slot and at different rates.However this configuration does not allow us to set up the Occupancy…
3 votes -
AMO
Wenn man einen Mindestaufenthalt eingestellt hat, gibt es keinen einfachen Weg, Lücken zu öffnen (z.B. bei Mindestaufenthalt 5 Nächte eine Lücke von 3 Nächten zu öffnen)
Entweder könnte man dies automatisieren oder es vereinfachen, die Restriktionen für einzelne Zimmer and einzelnen Daten anzupassen4 votes -
Display "Segment" Column in Rate Management Page
Consider adding a Sorting filter where the rates can be grouped by Type, Voucher, or Segment when researching or managing rates. It would be helpful to also have these columns visible for that purpose.
Perhaps also add the possibility (later on) to apply bulk-modifications per these groupings.
2 votes -
Child pricing in percentages
Ability to manage child rates as a percentage of adult rates, automatically adjusting them in response to changes in adult rates. This enhancement aims to streamline rate management, improve operational efficiency, and maintain consistent pricing strategies.
5 votes
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