2190 results found
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Restrictions (tarifs et produits)
Bonjour,
Nous aimerions avoir la possibilité de borner un tarif par occupation.
Ex: vendre un tarif pour une seule personne
Cela nous permettrait de vendre des forfaits soirée étape (nuit+PDJ+dîner) pour nos clients corpo.
Idem, nous aimerions pouvoir borner des produits. Actuellement les restrictions existent uniquement pour les tarifs, or, nous aurions l'utilité d'avoir des restrictions pour les produits afin d'étoffer notre offre produits (ex: box romantique commercialisable uniquement jusqu'à 7 jours avant l'arrivée).
Merci2 votes -
Breakfast list to be printed with room number only
Hi Mews
We wish to send the breakfast list to our supplier along with the next day's breakfast orders. The product checklist is very useful, but we’d like to know if it’s possible to remove the guest names and display only the room numbers instead.
Additionally, is there a way to automate this process by scheduling the list to be exported and sent out?
Warm regards
Thank you!
5 votes -
Separate housekeeping permissions for marking rooms as clean or checked
We would love to have a different role options for our housekeeping so that only the houskeeping manager can "check" a room. Everyone else should just be able to put the room to "clean".
That is not yet possible.
3 votes -
Doppelklick zum Öffnen der Buchung
Praktisch wäre es, wenn man in der Zeitachse eine Buchung auswählt, dass man per Doppelklick die Buchung direkt öffnet. So wähle ich die Buchung aus und gehe dann rechts unten auf "Bearbeiten". Sollte man nicht bearbeiten wollen sondern nur die Anzeige oder "Drucken" oder "Einchecken", kann man dies ja immer noch per einfachem Klick und dann rechts die gewünschte Aktion auswählen. Erspart ein wenig Zeit.
7 votes -
verfügbarkeitsblöcke anzeigen
Ich fände es hilfreich, wenn bestehende Verfügbarkeitsblöcke in der Zeitachse mit angezeigt würden. Ich verschaffe mir gerne vor Buchung einen kurzen Überblick in der Zeitachse, was an dem Tag los ist. Wenn man eine Buchung anlegen will, werden die Zimmer aus dem Block als nicht mehr verfügbar angezeigt. Ich sehe, dass einiges verfügbar ist, aber bei Buchung dann nicht mehr. Dann muss ich erst im Verfügbarkeitsblock nachsehen (und auf die Idee kommen, dass es daran liegt), ob dort was hinterlegt ist. Eine andersfarbige Anzeige des Blocks würde sehr helfen.
2 votes -
Strategy allocation of reservations based on longest vacancy
Request for a room allocation strategy prioritizing rooms with the longest vacancy periods. This approach helps reduce unnecessary housekeeping costs and supports Legionella prevention.
19 votes -
Include Optional Bookings Data in Availability & Occupancy Report Export
Currently the 'Optional Reservations' and 'Optional Blocks' are available in the dashboard view of the Availability & Occupancy Report. However, this data is not included in the export. Please make this data available in the export as well so we can work with it.
17 votes -
More space types for hourly services
More space types for hourly services would be helpful - i'e.: Yoga/Experiences spot
2 votes -
Room Availability Display During Peak Season
Dear all,
We are currently in Peak Season, and the hotel is fully booked on certain dates. However, we have noticed an issue where, despite some room categories being overbooked, the hotel remains open for new reservations. This situation should ideally not occur, or there should be an alert indicating that the hotel is fully booked, requiring validation for any overbooking.
For example:
The hotel has 15 rooms in total, divided into 3 categories (Classic, Superior, and Sea View, with 5 rooms each).
For the night of December 31st, the hotel is FULL (15 rooms sold), but there is an…3 votes -
Add 'Access to the Reservations Report' to the permissions which can be assigned to a user
Mews is implementing many extra ways to secure the user account.
However, if it happens that a hackers gains access to the Mews system, you are pretty much done.All users have access to the Reservations Report, and if the Permission 'View Customer Data' is given to the user (which it will be in 99.9% of the cases) the hacker can easily export the Reservations Report including ALL of the guests private information.
If access to the Reservations Report is either available as an individual permission, or added to the permission 'Access to sensitive reports' a hotel can protect themselves…
2 votes -
Roomtype setup also needs to have the option to configure a rebate accounting categorie
Roomtype setup also needs to have the option to configure a rebate accounting categorie. We want to split revenue per roomtype with different accounting categories. This is possible, but when revenue is rebated it goes to a general rebate categorie instead of the configured room type accounting categories. Seems like the product team forgot to develop the rebate- and cancelled items accounting categories settings in the room type configuration section.
2 votes -
Select multible items to delete from a bill
instead of having to delete one item at a time it should be possible to select more and delete all.
8 votes -
printable reports : Check-list
Make the checklist report printable/exportable to create a communication report for the reception and the restaurant. It should provide a list of the different rooms with their packages: breakfast and dinner options, along with the number of people in each room. This will give a detailed summary to bill the correct amount per room. It must be printable, as screenshots are not an option when there are many reservations. This report can be used for many products, not just restaurant items.
All reports should have the option to be printed, because not everyone in a hotel has access to a…
5 votes -
Option to sort (separate) bills in the 'billing' tab on date
For travel agencies and company guests with routing rules, it is very difficult to quickly identify the date of the reservation . It would be much more useful and convenient if we could have the arrival date displayed at the top of the bill. so there is no need to click on each booking to see the specific date.
7 votes -
Excel Group Upload by Room Number Vs. by room category
When uploading Group blocks with excel, the system assigns rooms based on Room category, it would be beneficial to assign based on room numbers rather than room category
9 votes -
Make it possible to edit the rate of an existing availability block
Currently, it’s not possible to change the rate of an availability block once it’s created. To make any adjustments, the block would need to be deleted and a new one created.
It would be very helpful to have the option to modify the rate directly without having to delete and recreate the block.:)
10 votes -
Link reservation to booker
We would like to find the clients' reservation when searching for the organizer in the search bar
7 votes -
Extend the time unit limit for hourly services
Extend the time unit limit for hourly service rate adjustments from 16 days to 370 days.
4 votes -
Confirmation package without listing all products included
I would like a confirmation for packages without mentioning all products from the reservation. These products are set as “Bill as package” anyway and are not shown separately on the guest's bill either. Just mentioning the rate name and total amount on the confirmation would be sufficient. Perhaps with the extension of the textual content of the package.
25 votes -
Add comments to reservation via reservation overview report
It would be extremely helpful to be able to write comments on reservation directly from the reservation overview report instead of having to click details->administer->properties and THEN be able to write a comment. After all of that, you cannot even just click back, because then you will come to the home screen and not the reservation overview report again. It would save us alot of time, especially us who write comments on almost every single reservation when we go through them for the day to check for extra needs, memberships etc :)
4 votes
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