Skip to content
← Welcome to the Product Ideas Forum

Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

Categories

JUMP TO ANOTHER FORUM

(thinking…)

What is the problem you're trying to solve?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

288 results found

  1. Attach tasks to reservations

    Implement a direct connection between tasks and reservations

    397 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    10 comments  ·  Reservation management  ·  Admin →
    released  ·  AdminAldair (Product Manager, MEWS) responded

    Hi Mewsers!

    We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.

    Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.

    If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.

    Kind regards,
    Aldair

  2. Create bookings from timeline

    Create bookings directly from the timeline by clicking and dragging to pre-fill your date selection and then complete all remaining booking details

    482 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    18 comments  ·  Reservation management  ·  Admin →
    released  ·  AdminDaniel Do (Senior Product Manager, MEWS) responded

    Hey community!


    I’m happy to announce that we’ve completed a highly anticipated functionality—creating reservations directly from the Timeline. From now on, finding the right spot in the Timeline for a new reservation will be much easier and faster. 🎉


    You can sign through this community post to the beta testing program and we'll add you to the initial beta release.


    Looking forward to seeing you creating reservations from Timeline soon!

  3. Travel Agency reference on bill

    25 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    released  ·  0 comments  ·  Finance management  ·  Admin →

  4. Assign "returning" classification automatically

    23 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    released  ·  0 comments  ·  Other  ·  Admin →

  5. Chain Report

    Chain reports

    34 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Metrics, analytics and insights  ·  Admin →
    released  ·  Bethany Lyons responded

    Chain reports are available through Mews Analytics, an add-on available for purchase through the marketplace.  

  6. Online Checkout

    To add additional self-service options for your guests, online checkout could help lessen traffic during peak checkout hours and eliminate queues from your reception desk. On the morning of departure, guests could use a link from their checkout email to review their bills, check out of their rooms, and then drop off their keys on their way out.

    38 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    released  ·  Aneta responded

    Hello from Mews product team!
    We are happy to announce that simple version of online check-out was released this week for you and your guests.
    Please follow our guide on how to set the feature up: https://help.mews.com/hc/en-us/articles/360006518158-Set-up-online-check-out

    We tested this feature with a variety of properties (both big and small), and we’ve seen the benefits in real life: Guests are eager to take control of their departure, and receptions are raving about shorter lines.

    Turn the feature on and get on with the most important job of all—creating exceptional experiences for your guests!

    Note: This is a public beta and not available in all regions just yet—stay tuned, France, Italy, Spain, & Portugal! Keep an eye on our release notes so you know when it’s available for everyone.

    We continue to work on that feature, a little sneak peek what do we work on now:
    - we will soon enable…

  7. Split in-house reservations

    Split in-house reservations to move guests to a different room mid-stay

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    released  ·  0 comments  ·  Other  ·  Admin →

  8. Import companion details

    Extend import functionality to include updates for all companion details for your group bookings

    6 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    released  ·  AdminAldair (Product Manager, MEWS) responded

    Hello,

    Thank you very much for your feedback. We are happy to inform you that we have recently released a reservation rooming list that will allow you to update all the companions, and companion details in reservation group including identity document information.

    You can learn more about this feature from our help centre:

    https://help.mews.com/hc/en-us/articles/360008489537-Manage-group-reservations-with-rooming-lists

    Should you have any additional feedback, please do let us know.

    Kind regards,
    Aldair
    Mews Product Team

1 2 … 11 12 13 15 Next →
  • Don't see your idea?