277 results found
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Reservation summary: rooming list improvements
As a group reservations agent I often handle requests for large group reservations of 50 + guests. Many of these request come from business, travel agents or private tour groups. I generally have a single point of contact from the time reservations are made to the final confirmation prior to arrival.
Between the booking and confirmation process I often have to make several alterations to the reservation, which can consists of anything from adding/ removing guests to moving guests to different rooms. Many of the communications I have with clients (bookers/reservation owners) are done via email where I often share…
22 votesHello from the Mews product team!
We are very happy to inform you that we have officially released the Reservation rooming list.
Select a reservation and head over to the “Group” tab to start testing the feature. If you would like to know more, follow the link below to the release notes page where you will be able to see a snapshot of where you can find the feature.
We have also added a handy guide which you can access from the release notes page.
Should you have any feedback, please do let us know.
Kind regards,
Aldair Borges
Mews Product team -
8 votes
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Sorting for spaces in housekeeping application
Sort spaces in some other way than floors
8 votesHello Mewsers,
Thank you for sharing your feedback with us.
We have now added multiple new ways to sort the spaces in the housekeeping application including, the state of the room, the services present in the property, Space categories & space classifications.
In addition to the above, we are currently developing the ability to search for specific floors.
If you would like any additional ways to sort spaces in the housekeeping application, please do let us know.
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Improve email reliability so not perceived as spam
Could be solved by white listing the from address for Mews emails
33 votesHello from the Product Team :)
Profile creation email that is sent out to your guests has improved!
Now it’s shorter and way friendlier! Thanks to all of you for provided feedback!
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5 votes
Hi Mews,
Thanks to you, this was released recently to all LEs. Thank you for the feedback and update!
Looking forward to talk to you very soon regarding other ideas. :)
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18 votes
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Extended Product Report
Extending Product Report to a more detailed one, based on the feedback that we will receive.
14 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
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10 votes
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74 votes
Hello,
We are very happy to announce that you are now able to distinguish between children and adults in reports!
Updates for the reservation overview are currently in the final stages of development and will be released very soon.
In addition to this release, we’ll be adding functionality that will allow you to add products to children and adults separately whilst creating a new reservation.
To learn more about the updates and additional features coming soon, please visit the release notes page.
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5 votes
Hello Mewsers,
Thank you for your suggestions.
We are very happy to inform you that you are currently able to select the specific space categories that you would like to be included in your police report.
You can update your preferred categories by selecting your police report in the Mews Marketplace, from here you can remove any of Space categories that you would not like to be included.
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18 votes
Hello Mewsers!
Thank you for sharing your feedback with us.
We are happy to inform you that we have added the ability to access the billing screen directly from the timeline.
In order to make use of this functionality all you need to do is select a reservation from the timeline, from there you will see the billing icon in the side menu. Selecting this icon will open the billing screen as shown in the attached image.
Kind regards,
AldairProduct Manager, MEWS
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11 votes
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Mobile push notifications for new tasks
When a task is assigned to a user or department, no notification is received on the mobile app.
The user must visit the Task section in the mobile app to see if any tasks have been assigned to them.
Push notification to the user to alert them of the new task would help the user be aware of the new task.
A little Red bubble showing new tasks over the task menu would also help.
Example: Customer checks out of their room & advises the front desk that a light bulb is not working & that their is a bad…
67 votesHi Mewsers,
We are very happy to announce that we have released task notification on Mews Mobile.
You can learn more about more about this feature on our release notes page:
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10 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes. Thank you again for sharing your idea!
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30 votes
This feature is now available in Mews Multi-Property
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5 votes
Idea is released! Just contact our support and they will be happy to help out! Hope to hear from all of you very soon. :)
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Channel Reference Number
"For many properties, reservations will come in from various travel agencies, which often come along with unique travel agency numbers. To help clarify this these various details, a field for travel agency number could be added to the reservation module to keep all those important details in one easy-to-find place."
5 votes -
7 votes
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13 votes
Hi Mewser,
Thank you for voting for this idea!
Now, you can see exactly how many spaces are free (the number is positive) or overbooked (it’s negative) on the space categories level with the improved Occupancy and Availability reports.
Thanks and talk to you all soon in some another idea release! :)
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5 votes
Hello,
Have had this filter on the reservation report for a few months now. Sorry for not updating you earlier – there was another item that requested the same and we did not realize there was a duplicate.
Regards,
Ilia
Product Manager – Commander
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