323 results found
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15 votes
Hello, monthly bookable services in Mews allow you to price and charge for your services on monthly basis.
In the coming months, the team will focus on improving the functionality for long stays (monthly reservations) and introduce pro-rating, flexible housekeeping and product posting. We are also looking into payments automation via direct debit.
Read more about the monthly services here.
Kind regards,
Martin Kucera
Senior Product Manager
Mews
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Dynamic charging mode of a stay product
Ability to add a stay product from guest's bookings with possibility to choose charging mode:
Once
Per night
Per person
Per person per night
Selected charging mode has priority over default charging mode of product stay.Selected charging mode should have the priority over default charging mode of the stay product.
E.G = EX: Have 1 product called BKFST and in reservation pick if ppp or pp etc.
11 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://www.mews.li/app/release-notes. Thank you again for sharing your idea!
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Automatically move the charges to company account (paymaster)
We need that in a reservation from an specific travel agency all its charges automatically goes to the company bill (or the paymaster of this company), so the balance in the guest account is 0. Some travel agencies charges themselves to the guest and manually we have to move the charges to the company bill or the paymaster of this company, so it does not allow to work with properties with reduced staff and automatic kiosk check-in (as the balance of the guest will not be 0, but the the guest has already payed to the travel agency)
47 votes -
space clean
Add common areas (like pool, kitchen, garden 1, garden 2) to assign them to housekeeping and maintenance, to be able to assign task a cleaning of common area.
23 votesHello,
I’m happy to inform you that it is now possible to create spaces/resources without a category and see them on the timeline + assign them house uses. The resources are currently not bookable through the standard channels and can be really “reserved” only for an internal usage.
Please, find a basic guide describing the functionality attached.
If you have any questions related to this functionality, feel free to reach out to me at [email protected].
Thank you.
Martin Kucera
Product manager
Mews -
Instant messages on the surface of housekeeping app between front desk and housekeepers
To be able to write an immediate extra task to specific housekeepers that flashes on the mobile screen maybe beeps.
52 votesHey everybody 🙌
I'm happy to announce that this functionality was released to production!
Check it out and let us know if you have any other feedback!
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"Move to company" on a closed invoice
Be able to add a company name after closing a bill or change the company name if we made a mistake
35 votesReissue as open bill feature release March 2024
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Integration of 3M software
Support integration of 3M software (IDscan.net) for scanning passports and IDs quickly.
8 votesHello from the Mews product team,
We are so pleased to let you know that your feature request has been released. Thank you again for sharing your idea!
Kind regards,
The Mews Team
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Add date pickers on New Reservation screen.
Add date pickers on New Reservation screen to quickly select dates far in the future.
63 votesHello from the Mews product team. We are pleased to let you know that the new version of this feature request has been released.
Thank you again for sharing your idea!
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Different confirmations per space type
As we sell different space types we would like to make different confirmation templates per space type, better suiting the product.
44 votesHello from the Mews product team,
Thank you for your feedback. We are very happy to inform you that as per your request we have added the option to customise your confirmation email per space type.
In order to make use of this functionality:
1. Select a space category (settings > property > space categories)
2. Scroll down to “Order email template”
3. Enter the text you would like to be sent to your guests and hit save.
4. The text will now appear under the “Additional info” section of your confirmation email for the desired space.NOTE: The text does not need to be in custom HTML to appear correctly in the email.
If you have any feedback for this feature please do let us know in the comments below.
Kind regards,
Mews Product Team -
Swipe function to change dirty, clean and inspected
Swipe function to change spaces between dirty, clean and inspected like in the older versions of the Commander
10 votesHello from the Mews product team!
We are very happy to announce that this feature has been released. You are now able to swipe in order to set a room status as either dirty, clean or inspected from the Mews Mobile application.
If you have any questions, please feel free to contact the Mews Customer Care team.
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Calendar with shown restrictions
For better usage of managing and deleting of restrictions there would be great to have a calendar which can display there restrictions and enable to manage them.
CZ Original:
Ke snadnému nastavování a rušení retrikcí je nutné implementovat kalendář s uvedením hodnot nastavených restrikcí k manuální aktuální úpravě.7 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please visit our user guide for more information.
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Pre arrival email template
It would be useful to have a mail template to be sent a few days before the guest arrival, as a reminder, but also to let them have directions to the hotel, useful info regarding events during their stay etc.
89 votesHi Mewsers!
We have template called “Before start” which is automatically sent 48 hours before the guest’s arrival.This template is partially customizable. You can customize Subject, Headline, and Paragraph. (please see the attachment)
Find more about the customization of our e-mails in our guide:https://help.mews.com/hc/en-us/articles/360001840877.
Have a great day,
Aneta -
Fix Dates on Mews Excel Reports
At the moment in Mews Excel reports the dates contain a character in front of them therefore they can not be used in combination with any extended and formulated self made excel reports. For instance HLOOKUP will not find the date on Mews reports due to above. This is important for proper ARR data on daily basis between segments as at the moment the only way to do this is to average the rates however this dilutes them. All Mews has to do is remove any characters from the dates on the reports.
6 votesHello,
Thank you for bringing this to our attention.
We are happy to inform you that Mews excel reports no longer contain an extra character in front of the date.
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335 votes
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pijltje upgrade onduidelijk
Het pijltje van upgrade op de tijdlijn is nu veel onduidelijker. Het pijltje voorheen was beter leesbaar. Zou dat teruggezet kunnen worden?
8 votesHello from the Mews product team,
Thank you for sharing your feedback with us. We have recently updated the colors on the timeline to become more vivid.
In this update we have made the ability to move reservations in the timeline more clear.
We would like to invite your to share your feedback on the updates made in the survey attached below:
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Fellere kleuren
We zouden het fijn vinden als er op de tijdlijn meer met fellere kleuren gewerkt zou worden. Aankomst, ingecheckt, uitgecheckt/ toekomstige boeking.. Dit maakt het onderscheid makkelijker.
9 votesHello Mewsers,
Thank you for sharing your feedback with us. We have recently updated the colors on the timeline to become more vivid.
We would like to invite your to share your feedback on the updates made in the survey attached below:
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15 votes
This is released in Mews Analytics.
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allow space type like meeting rooms
We would love to be able to create and Manage availability for meeting rooms .
Can you create a space type for day use that can be excluded from the occupancy rate ?29 votesHello,
I’m happy to announce that it is now possible to create multiple bookable services in Mews and start offering offices, meeting rooms, desks or parking spots to your guests.
There is a dedicated timeline and reporting for each new service. Services can be offered on daily or overnight basis.
The process of creation of new bookable services is described in these two guides:
https://mews.force.com/s/article/create-new-bookable-services?language=en_US
https://mews.force.com/s/article/set-up-a-bookable-service?language=en_US&Language=en_US
Best regards,
Martin Kucera
Product manager Mews -
Change room on timeline (drag and drop)
I would like a feature that we had in Fidelio where you could click on the reservation on timeline and the drag and drop it to a new room.
10 votes -
Breakfast View
Make a view specially designed for the breakfast team.
They want to have a few with: guestname, roomnumber, how many persons. They want to track who came and who still need to have breakfast. So a simple checkbox in that list would do.
Also the day before a prediction for the amount of breakfast next day, that is easy to access for the breakfast team members.
31 votesHi Mewsers!
We are very happy to inform you that we have officially released a new filter in the Guest in house report, that will allow you to view products consumed during the report’s selected interval.
We hope this update will help your teams handle the morning breakfast rush a little easier.
To learn more about the update, please visit our release notes page.
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