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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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291 results found

  1. Report that will show how many nights have been booked on each day in future within selected period of time

    A pickup report could identify any times that require additional attention, including data about occupancy for each day in the selected interval.

    107 votes

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  2. 18 votes

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    Hello Mewsers!

    Thank you for sharing your feedback with us.

    We are happy to inform you that we have added the ability to access the billing screen directly from the timeline.

    In order to make use of this functionality all you need to do is select a reservation from the timeline, from there you will see the billing icon in the side menu. Selecting this icon will open the billing screen as shown in the attached image.

    Kind regards,
    Aldair

    Product Manager, MEWS

  3. 17 votes

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    released  ·  0 comments  ·  Other  ·  Admin →
  4. Groups configuration We need to have Group blocks i.e. *When we assign a booking code to a group booking, and the clients will reserve the rooms in the IBE, the PMS should understand that the room reserved need to be picked up from the block. Groups configuration We need to have Group blocks / allotments i.e. *To be able to use billing instructions (routing) in the group block, that will update all reservations

    94 votes

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    Hello from the Mews product team. 


    We are so pleased to let you know that your feature request has been released. Should you have any additional requests regarding group blocks please do let us know.


    Thank you again for sharing your idea!

  5. 5 votes

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    0 comments  ·  Other  ·  Admin →

    Hello Mewsers,

    Thank you for the feedback and suggestions, we are very happy to inform you that the space status report allows you to filter by alternate reservation states.

    You can choose whether you would like to view reservations that have been confirmed (definite reservations) , reservations that are currently optional or both! Simply select the “status” filter in the reservations report and apply the changes that you would like to view.

    For more information or assistance please contact our customer care team.

    Kind regards,
    Aldair

  6. in the new reservation module only an average price is displayed. a total price would be easier. possibly leaving the choice to the user as to what may be displayed.

    5 votes

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    released  ·  0 comments  ·  Other  ·  Admin →
  7. Extending Product Report to a more detailed one, based on the feedback that we will receive.

    14 votes

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    released  ·  Anonymous responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!

  8. Rate restrictions are currently uneditable in Mews, meaning that even for a minor change, you must delete the old one and create an entirely new restriction.

    83 votes

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    released  ·  Mews Product Team responded

    Hello Mewser,

    Team is super excited to let you know that your idea `edit rate restrictions` is released! Thank you everyone for upvoting and submitting your feedback!

    Looking forward to your future ideas!

  9. Automatic reminder emails for approaching invoice due dates

    81 votes

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    Hello from the Mews product team.  


    We are pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en/faster-follow_ups-with-on_demand-invoice-reminders-AoruAZWF.  


     


    Thank you again for sharing your idea! 

  10. The search function is useful for quickly finding a reservation or customer profile, however with some compound names and or prefixes attached to names of certain nationalities, it makes this function harder to use since partial searching is currently not possible. Expanding this search function could improve this feature to allow searching for any and all parts of a customer's name, making results more accurate and data easier to navigate.

    71 votes

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  11. When a secretary or organizer, organize a booking on behalf of someone else, include an additional field for booker on the reservation, so that you could run a reservations report against the bookers.

    71 votes

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  12. 8 votes

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    1 comment  ·  Other  ·  Admin →
  13. 11 votes

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  14. 10 votes

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  15. 9 votes

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  16. Sort spaces in some other way than floors

    8 votes

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    1 comment  ·  Housekeeping  ·  Admin →

    Hello Mewsers,

    Thank you for sharing your feedback with us.

    We have now added multiple new ways to sort the spaces in the housekeeping application including, the state of the room, the services present in the property, Space categories & space classifications.

    In addition to the above, we are currently developing the ability to search for specific floors.

    If you would like any additional ways to sort spaces in the housekeeping application, please do let us know.

  17. To keep up with housekeeping schedules and provide more options regarding assignment possibilities, admin users could choose to assign spaces to specific housekeepers for cleaning. This functionality could help make scheduling more flexible and improve your operations through customization.

    44 votes

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    Hello Mewsers!

    We are delighted to inform you that we have now released a new space assignment form.

    The new form will allow you to assign individual spaces to housekeepers, as assign your staff to specific floors or categories.

    Visit our release notes page to learn more about this awesome new update.

    https://releases.mews.com/

    Kind regards,
    Mews Product team

  18. 8 votes

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  19. Change all room status to a status in a single action. Restrict this with a user right, as only Admins should be able to perform this action.This will help our Implementations team when setting up of the property & in case of reconstructions. It takes quite a while to change 200 rooms to 'Out of order' and place a note in it.

    35 votes

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  20. View current data on your reports:
    · Current six months: First day of the current month at 00:00 – 6 months later at 00:00
    · Current twelve months: First day of the current month at 00:00 – 12 months later at 00:00

    43 votes

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    released  ·  Mews Product Team responded

    Hello Mewser :)

    Many thanks for upvoting this idea and coming to the Mews Hospitality Community!

    Thanks to your feedback, we decided to release two most wanted intervals! Now you can view following data on your reports:

    · Ongoing 6 months: First day of the current month at 00:00 – 6 months later at 00:00
    · Ongoing year: First day of the current month at 00:00 – 12 months later at 00:00

    The further development of the idea for the upcoming period is not planned for now. However, If we have any new updated on it, we will certainly let you know.

    Thanks everyone!

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