261 results found
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Partial look up in search bar
The search function is useful for quickly finding a reservation or customer profile, however with some compound names and or prefixes attached to names of certain nationalities, it makes this function harder to use since partial searching is currently not possible. Expanding this search function could improve this feature to allow searching for any and all parts of a customer's name, making results more accurate and data easier to navigate.
72 votesHello from the Mews product team!
We are pleased to let you know that your feature request has been released. Please check out our release notes on the new Search
Thank you for sharing your idea and helping our continuous improvement!
Yours,
Ettore Zotarelli
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Add name of booker for business travelers
When a secretary or organizer, organize a booking on behalf of someone else, include an additional field for booker on the reservation, so that you could run a reservations report against the bookers.
71 votes -
8 votes
Hi Mewsers!
Thank you for your feedback, we are happy to let you know that you may now make use of the restrictions calendar.
You can learn more about this feature here:
https://help.mews.com/hc/en-us/articles/360003812798-Managing-restrictions -
11 votes
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10 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes. Thank you again for sharing your idea!
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10 votes
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Sorting for spaces in housekeeping application
Sort spaces in some other way than floors
8 votesHello Mewsers,
Thank you for sharing your feedback with us.
We have now added multiple new ways to sort the spaces in the housekeeping application including, the state of the room, the services present in the property, Space categories & space classifications.
In addition to the above, we are currently developing the ability to search for specific floors.
If you would like any additional ways to sort spaces in the housekeeping application, please do let us know.
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Assign housekeeping to specific space
To keep up with housekeeping schedules and provide more options regarding assignment possibilities, admin users could choose to assign spaces to specific housekeepers for cleaning. This functionality could help make scheduling more flexible and improve your operations through customization.
45 votesHello Mewsers!
We are delighted to inform you that we have now released a new space assignment form.
The new form will allow you to assign individual spaces to housekeepers, as assign your staff to specific floors or categories.
Visit our release notes page to learn more about this awesome new update.
Kind regards,
Mews Product team -
8 votes
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Dynamic intervals in Export Schedules
View current data on your reports:
· Current six months: First day of the current month at 00:00 – 6 months later at 00:00
· Current twelve months: First day of the current month at 00:00 – 12 months later at 00:0043 votesHello Mewser :)
Many thanks for upvoting this idea and coming to the Mews Hospitality Community!
Thanks to your feedback, we decided to release two most wanted intervals! Now you can view following data on your reports:
· Ongoing 6 months: First day of the current month at 00:00 – 6 months later at 00:00
· Ongoing year: First day of the current month at 00:00 – 12 months later at 00:00The further development of the idea for the upcoming period is not planned for now. However, If we have any new updated on it, we will certainly let you know.
Thanks everyone!
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Group product report by product category
The Product Report is a great tool to identify all products that your property may offer and to help identify daily needs for your operations department. An additional filter to group products by product category could save some manual calculation as it could then show all totals within the report.
36 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
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Online Checkout
To add additional self-service options for your guests, online checkout could help lessen traffic during peak checkout hours and eliminate queues from your reception desk. On the morning of departure, guests could use a link from their checkout email to review their bills, check out of their rooms, and then drop off their keys on their way out.
38 votesHello from Mews product team!
We are happy to announce that simple version of online check-out was released this week for you and your guests.
Please follow our guide on how to set the feature up: https://help.mews.com/hc/en-us/articles/360006518158-Set-up-online-check-outWe tested this feature with a variety of properties (both big and small), and we’ve seen the benefits in real life: Guests are eager to take control of their departure, and receptions are raving about shorter lines.
Turn the feature on and get on with the most important job of all—creating exceptional experiences for your guests!
Note: This is a public beta and not available in all regions just yet—stay tuned, France, Italy, Spain, & Portugal! Keep an eye on our release notes so you know when it’s available for everyone.
We continue to work on that feature, a little sneak peek what do we work on now:
- we will soon enable… -
5 votes
Hi Mews,
Thanks to you, this was released recently to all LEs. Thank you for the feedback and update!
Looking forward to talk to you very soon regarding other ideas. :)
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Chain Report
Chain reports
35 votesChain reports are available through Mews Analytics, an add-on available for purchase through the marketplace.
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Batch Billing/Invoice Export
As it can be time consuming to sort through and view each document individually, the capability to export all bills closed within a particular interval to a single document could expedite this process for many accounting teams.
32 votesHello team,
We would like to let you know that this feature is live! Please let the support know that you’d like to export certain bills/invoices and they will be happy to do so!
Thank you all for upvoting and hope to hear from you soon in some other fantastic ideas!
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Bed type differentiation
Spaces can vary based on the type of beds that they are furnished with, which is often important for housekeeping to know. Adding support for different bed types and arrangements could help clarify assignments for your housekeeping staff and minimize confusion for guests.
Support different bed types i.e. Twin, Double etc
25 votesHello from the Mews product team.
We are so pleased to let you know that your feature request has been released.
You can set up the bed type definition on the space category level in the Mews web application. Open settings > services > space categories > select Space classification and add you preferred bed definition for example "Standard twin".
Thank you again for sharing your idea!
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Billing Screen 2.0
Separate future revenue
32 votesHello Mewsers,
We are very happy to inform you that we have released the new group billing screen!
On this new screen we have separated bill items from past and future reservations. Now you can stick to seeing the relevant bills for your reservation in the selected stay period
Don’t worry, we haven’t gotten rid of it completely! We have created an additional billing screen for each guest. You can access this screen by selecting “All guest’s bills” in the new billing screen. This will show you all open past, present and future bills for the guest you have selected, with convenient tags so you always know which bills are relevant for you.
Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.
Think of this as your billing screen 2.0!
For this and many more new…
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32 votes
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5 votes
Hello Mewsers,
Thank you for your suggestions.
We are very happy to inform you that you are currently able to select the specific space categories that you would like to be included in your police report.
You can update your preferred categories by selecting your police report in the Mews Marketplace, from here you can remove any of Space categories that you would not like to be included.
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Keyboard shortcuts
Mews Commander is a very versatile system, but as many actions are continually repeated and many pages are revisited throughout the day, this could be greatly improved for users with the introduction of keyboard shortcuts. Using these shortcuts, you could immediately access our timeline, reservation overview, batch checkout, and more. Speed up your operations and complete daily tasks with ease using this handy new tool.
28 votes
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