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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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212 results found

  1. 14 votes

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  2. To be able to click on each columns of the reservation report and to have the possibility to filter all the info by ascending order for example. If they are trying to find which customer paid his reservation the most expensive they would like to click on rate and to filter it.

    14 votes

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  3. Add Room nights booked to individual reservation reports and include room nights booked to totals, so this information can be summarised easily and does not have to be extracted from the arrival and departure dates.

    13 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  4. Reservation Report- add possibility of choosing which products should be included into this report. Some of products are not included into reservation revenue, especially for channels, for ex. breakfast can be included product and at the same time accommodation tax is an additional product not included into the price of reservation. The result- we are not able to see the actual revenue of all reservation received from channel and there is no other report where we can find revenue by channel/TA in MEWS.

    13 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  5. The Mews Manager report is a great overview including data and figures about your daily operations. An expansion of this report could include even more valuable details, such as additional budget summaries, date-to-date comparisons, and the next month forecast to help plan your upcoming rate management.

    13 votes

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  6. It will be great if we can have an accounting report sort by room type, in order to compare the revenues separatly. Otherwise maybe habve the opportunatly to export to excel the accounting report with the room number or room type.

    12 votes

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  7. 12 votes

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  8. 12 votes

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  9. Implement Timeline style arrows in the top left corner of the Reservation overview report for easy maneuvering between nearby dates.

    11 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  10. Can you guys separate the room number from the Booking number on the Departure screen, please. This will also help to support all those requests for HSK where I can see people have requested to show room numbers. As the departure list can be printed directly on a PDF. Thanks.

    11 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  11. Reservation Report and Guest in House reports show balances including future reservations. It would be good to have an option so the balance related to the reservation itself.

    11 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  12. By highlighting a date range within the availability (or occupancy) report, we would save 3 clicks which are required to make a reservation.

    11 votes

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  13. we would like to display NO notes option in reservation report.

    11 votes

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  14. Add additional filters to the Bills & Invoices report. This will allow various departments to search for specific bills & invoices as they require.

    Filters:
    Accounting Category
    Guest
    Product/Service
    Date

    11 votes

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  15. It would send me every day the information which clients would enter the next day

    It would be great if every day at 10:00 it could send me the entries for the next day containing the following info: 1. number of reservation, 2 which agency,3 last name and name of the cliente, 4. date of entry, date of departure, 5. how many nights the client is staying, 6. how many people are staying 7. apartment type reserved, apartment type given 8 apartment type, 9. tarifa, 10. products, 11, clients cost total, if they have left credit card info (yes or…

    11 votes

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  16. 11 votes

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  17. Would it be possible for the statistics to show that the second person in a double room/ twin room is automatically assigned to the same nation?
    This would save a lot of time at the end of the month, as there is no nation assigned for the second person at the moment.

    10 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  18. When a new export is ready for download, it would be great to have a download option right where you have the notification.

    I created a screenshot to better demonstrate what I mean: https://photos.app.goo.gl/LPvErHCaYTJdHwD78

    10 votes

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  19. To be able to analyse historic and forecast with a net of commissions ADR, a filter that includes or excludes the commission in the Manager Report.

    10 votes

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  20. 10 votes

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