255 results found
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Templates for reports
I think it would be very helpful to have the option to set customizable (per house, per user) templates for reports.
In general I appreciate the flexibility in creating a report such as the reservation report.
But if there is a report that is needed regularly, it can be a bit exhausting to everytime set all filters.
To set up the scheduled exports is a solution only in case there is a fixed schedule. If we could have the option to select a template that would adjust the filters a certain way, this would be more than helpful and time…4 votes -
Select multiple services
Please add the option to choose multiple Services within reports (e.g. Reservation Report), the dashboard and the timeline.
If we add a service for nightly billing and one for monthly billing, both should be equally add up as arrivals and being reflected on an arrival report.
For the dashboard, maybe we can have at least the possibility to select services that should be shown together on one dashboard. (Arrivals, departures, tasks)
For the timeline, it is not very helpful that reservations for other services are visible but it is shown with the name of the service instead of the guests…
1 vote -
Consumption of Mini/Maxi Bar items by Room Number
It is essential for us to track which rooms are performing well in terms of mini/maxi bar sales, as our hotel offers different collections in the mini/maxi bars across various rooms. Therefore, we need a report detailing mini/maxi bar consumption by room number.
5 votes -
payment report refund reason
Right now, there are so many details in the exported payment report in the excel file, but the mandatory refund reason is not there. It would be very helpful for us if it shows it in there as well when going through all the refunds.
6 votes -
Exact overnight stay on Reservation Report
Require solution for Reservation Report based on accurate and exact interval of staying/overnight during the selected period only, for example from 01-01-2024 to 31-01-2024 without including the overnight stay on previous month even the whole booking may overlap.
2 votes -
Report for product cancelations including reason
We have a mandatory field for canelationreason when we cancel a product, but there is no report for checking this proccesses.
We need a report sorted by products with reason, guest name, booking date and cancellation date etc.
As it is now, checking is extremely time-consuming because you have to search for everything individually.17 votes -
Selection of multiple room categories within the availability & occupancy report
It would be helpful to select multiple room categories within the availability & occupancy report.
At the moment it is only possible to select all or one room category. If you like to check on the availability of only a few space categories you have to search the whole list.30 votes -
Cancellation date filter for posting journal
We really enjoy the ability to cancel products from billing and cancel orders from the guest dashboard, but there currently doesn't exist a way to audit cancelled products/items by cancellation date. We are able to filter by creation date of the product, but that makes it hard to track items created several months ago that may have been cancelled in the last week, for example.
3 votes -
In reservation overview report show abreviated notes if notes field content is to long, instead of not showing anything at all
In the Reservation overview report some reservations are displayed with no notes at all, where in fact there are notes attached to the reservation. This seems to happen for notes where the text content of the notes filed is very long. Thus it would be helpfull to show only the first lines of the notes with an indicator to view the full notes by opening the reservation details. Like "Some very long note text here. ...... See more by opening Details"
As of how it is implemented right now, it could be assumed that no notes are attached to the…2 votes -
Have a filter in the Manager report for rates
Hoteliers like to track the success of the rates per month and currently, to do that is to run the reservation report with a specific rate selected and to run it in "Total" mode month by month.
Manager report has a lot of potential for improvement to make it more useful for the hoteliers.
1 vote -
Export Schedule on available for the a "Rolling 7 Days"
Add to the current list of Interval option of a Continuous 7 days that begins the report at "Current Day 00:00 to +7 days at 00:00"
This would allow a daily export of product services sold to show any 7 days out at all times and would also include any late changes that happen for last minute bookings with a cancellation period, add-ons over the phone, and so forth. This is extremely beneficial for a Front Desk Supervisor or Manager to see what is happening that day and prepare for the days to come before a guest arrives without having…
1 vote -
Product Checklist to include Company information
For F&B to be able top post the correct breakfast product for certain guest having a discounted rate (i.e. corporate guests, airline crews..)
11 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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THE ACCOUNTING REPORT SORT BY ROOM TYPE
It will be great if we can have an accounting report sort by room type, in order to compare the revenues separatly. Otherwise maybe habve the opportunatly to export to excel the accounting report with the room number or room type.
12 votes -
Product checklist Print
Dear Team,
This function work super for a Breakfast List as an overview.
May I recommend:
1) We are able to print this report for our Kitchen Team as well for our Breakfast Team. They unfortunately do not use MEWS.
2) Would there be an option to add the Guests "Customer Notes" there we add under the F&B Notes, if the Guest if allergic to anything for example.Thank you in advanced.
Kind Regards,
Amit
42 votes -
Secure Emergency Exports
It is recommended to setup daily or even hourly exports of important reports to prepare for possible desasters. Only Enterprise Subscribers may choose and FTP Export Target. All others are limited to email exports. However, this way massive amounts of sensitive customer data is transmitted over possibly insecure connections (unencrypted email / SMTP). That could be a GDPR violation!
I suggest making secure/encrypted sFTP Exports available for everyone and/or implement a way to guarantee secure email transmission (at least SMTPs with certifcate pinning).
Also those reports may be a potential risk when at rest (stored in an email account or…5 votes -
Improvement to reservation report - add tick boxes to filters
When generating the reservation report using the parameters in the drop-down lists, why can't we tick several items (like it's possible for the segments), but for all ? e.g. room categories or rates or nationalities or countries etc ?
20 votes -
Availability & Occupancy Report + Restrictions
We use the restrictions a lot at our property. We need a way to see restrictions in relation to the availability and occupancy. I'd like to see restrictions added to the calendar view of the avail and occ reports.
1 vote -
Enable Report Column User Customization
Beyond the availability of filters, or as incremental filter functionality, users should be enabled to remove data columns from report when the data in the column is irrelevant to the property or the user. My hotel doesn't track data by bed but this information takes up space in a report for columns with zeros. When I deselect filter options, the column still shows in the report with zeros. Like standard Excel spreadsheets, it should be possible to drop/drag columns within the report and remove columns so print attempts don't generate unusable reports. The Reservation report, for example, has so many…
1 vote -
Reservation Report should allow you to choose more than one rate plan
You can only select one rate plan but have the feature to select multiple segments, etc. Why not have the same feature for rate plans?
29 votes -
Filter Person Count in Reservations Report
Is it possible to add a "Group by: Person Count" filter to both Reservation and Guest Inhouse Report?
5 votes
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