188 results found
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blocks does not appear in the reporting
Blocks should appear in the availability and occupancy report when they are confirmed. Not only when the rooms are picked
It falsifies all reports also the reporting to external Management Systems.27 votesHello from the Mews product team,
Thank you for sharing your feedback with us.
Our development team is currently working on resolving this issue, you can expect an update for this in the coming weeks.
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Manager Report
Sort the manager report properly:
Accomodation
F&B
Other
EtcAt the moment calculations have to be made by hand and the total revenue of each department is not shown in one view.
7 votes -
New interval for Exports
Be able to programme an export for an interval of 10 days.
We analyse the management report by 10-day periods: from 1 to 10 - from 11 to 20 - from 21 to the last day of the month.
It would be useful to be able to programme an export that includes these 3 intervals + the total for the month.3 votes -
Changing the Start and End dates for the reports
A while ago I asked regarding saving custom reports and I was told to copy the URL and saving it as a Custom Link. It works fine but there’s something that I would like to have, so that it’s even better. Right now when you save the report, it also saves the date you used so we have to change it each time. It would be way better if we could write as a start “Today”, and then for the end “+1, +7, etc”. So that the system automatically makes the changes.
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add filter detailed to the Product Report
From the Product Report, it would be great to be able to see which reservations have the listed products included
Adding a filter that would show the detailed mode could allow to create a detailed report with the reservation numbers and guest information. It would be fantastic if the report can be ordered by space number4 votes -
Product count
The product report does not show all products sold in one view. For example breakfast. We have to open 2-3 reports to show the total amount of breakfast sold. We need one overview of all products sold, not many overviews.
3 votes -
Filter by user name the product journal report
In order for the colleagues to check their postings (charges, rebates, payments), could it be possible to add a filter in the posting journal report to short it by user log/name? Therefore, each employee could print his activity report, check one by one the lines and postings corresponding to his codes, and correct mistakes if observed.
4 votes -
Availability report at a glance
Dear Mews,
Would it be possible creating an availability report, similar that you can download in excel on the dashboard, where we can see a room type with remaining number of rooms in a row under each other, top row the dates and button row the overall number of availability and occupancy? Like below example?
23.06 24.06Room 1 5 1
Room2 7 1
Availability: 12 2
Occupancy: 70% 95%It would help making price decisions and knowing when to apply minimum stays or close sales.
Thank you
2 votes -
2 votes
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E-mail performance statistics
The possibility to have insight in the performance of specific e-mail types, such as the "After start e-mail". From a marketing point of view it would be useful to keep track of open rates for example.
2 votes -
Occupancy without Complimentary rooms
Nice to have the Occupancy rate on the Manager report excluding complimentary rooms also
Thank you3 votes -
Room change for an in house guest
When an inhouse guest must move rooms for whatever reason such as extended stay or change due to category capacity or to another catagory that Mews is able to see this and combine the entire stay into one booking for our registration cards. So that we have a complete record of where the guest will be in house during their stay. At the moment we must print seperate registration cards for each invividual room.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Rate Discrepancy Report
It would be great to get a rate discrepancy report. Being able to see the price a reservation was booked and the price the reservation ended up paying.
2 votes -
Proper ROB report
Currently there is no ROB (Rooms On the Books) report available in mews. According to the support, the reservations report could be used. However, this report can in no way be used to make forecasting or analyses due to the terrible lay-out.
So please provide a proper ROB-report as this is the standard in the hospitality.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Extension Report
Hello. We need a report that indicates when a guests added nights to their stay.
Currently under the updated reports section it includes any reservation that had even a minor change, like a note added or another person.Ex. lets say I have a guest that books for Oct 1-31 for $100 a night for a total of $3100. On Oct 15 they tell you they want to add the month of November so another 30 days an additional $3000. When I look at the booking it shows total revenue of $6,100. When I submit my weekly report of what…
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Food and Beverages
Create one report for all Food and Beverages consumed together with the revenue.
One report should who how much was consumed and how much revenue was generated for all F&B Outlets, one total sum needs to be added.1 vote -
Availability block report to include blocks details
The Availability block report (i.e. once exported to Excel) only outlines the blocks that are in place however it would be great to include further details such as how many rooms are held in each block.
23 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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creation of a pack of reports to be sent in one single email
set up in the schedules a group of reports that needs to be sent to our Accounts in Head Office. He called Night Packs and has included 8 reports for each of our hotels (Ibis Budget and Ibis Red).
We have created a Night Pack set up schedule with 8 reports and it comes each report export directly and individually to our email included in the set up.My question is: Can Mews generate these reports, get them direct and sent them all into a single one email?
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Availability&Occupancy Report Segmentation
It would be really usefull if we could check the number of room night and its ADR per segment, as in the Reservation Report
8 votesThank you for contributing this idea to our forum! I'm setting this as an idea to upvote so other community members can contribute votes. Many thanks,
Bethany
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statistical report by rates
would it be possible to extract an excel file directory per day the different rates with their quantity of rooms sold and their accommodation turnover?
1 vote
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