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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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  1. 11 votes

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  2. To save users from an additional click, Mews could enable autofocus on the Dashboard search bar. This would automatically focus that input to that search, meaning that while users are on the Dashboard page, users could start typing and search would begin automatically.

    11 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  3. It would be helpful if files like Confirmations/Contracts could be added to a Block. For most blocks we have seperate contracts that need to be attached to the block on a high level like Dashboard or Block Details. Then all contracts & Documents are on the Master Block and could be easily tracked

    10 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  4. Every other PMS system I have used categorises Notes on bookings.
    This really is a feature that needs developing In MEWS.

    There should be various boxes, one for Housekeeping Notes/ One for F&B notes/ Spa etc ...
    These teams can then print off reports for notes just for them, without having to wade through things that are irrelevant

    Also one for Public notes ( visible for Guests to see on confirmations and online Kiosks for self check in )

    Private notes for Internal notes - visible only for staff & hidden from Guests.

    This makes for a seamless guest journey,…

    10 votes

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    1 comment  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. Often when guest book in advance we have to search all over the calendar which room are overbooked. When this happen, instead of spending time searching between 2 years, Mews could simply show which dates are overbooked so we could access it straight away

    10 votes

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    3 comments  ·  Other  ·  Admin →
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  6. Mews only allows a max of 100 Product Rules and we are requesting to increase the limit.

    10 votes

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    1 comment  ·  Other  ·  Admin →
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  7. Being able to add documents to an availability block.

    10 votes

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    3 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. I have 2 requests that both pertain to the rooming list functionality.

    1) I would like to be able to edit rooming lists once they are downloaded. Right now, they download as locked excel spreadsheets. That means it is impossible to add notes, or simply delete columns that are not relevant. I would like to share rooming lists with clients, but that is not possible without being able to edit them.

    2) If reservations within a group have two companions noted in the reservation, the rooming list duplicates each reservation, making the groups appear double in size. This is confusing,…

    10 votes

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    idea to upvote  ·  5 comments  ·  Other  ·  Admin →
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  9. Hello Mewsers,

    Would be awesome to add the note part of the booking in the automatic email sent for each new command.

    Thanks !

    10 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  10. It would be nice if the night, products and additional expenses, shown at the right side of the screen in a reservation, could be totals and be folded out if clicked on for details. This way long stays do not result in a long list you have to scroll down, to see the notes at the bottom.

    10 votes

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    1 comment  ·  Other  ·  Admin →
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  11. When you go to edit the dates you selected in the date selector of the new reservation screen it loads up the next 3 months first, even if the dates you'd previously selected were months in the future.

    It would be useful if the date picker jumps to the area of the dates you had already selected as it's likely the new dates are going to be around those dates.

    10 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Create a notification for the release date/time.

    10 votes

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    1 comment  ·  Other  ·  Admin →
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  13. When double clicking on the reservation number, it also selects some text next to the reservation number.
    In the daily use, you often have to copy the reservation number, so it's much easier and faster if you can do it with a double click.
    I recorded two videos to demonstrate what I mean:
    https://photos.app.goo.gl/biMrNKNY2Q9PAvnu5
    https://photos.app.goo.gl/531cf6LRUL5APxbP9

    10 votes

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    1 comment  ·  Other  ·  Admin →
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  14. the feature to create reocurring reservations: In this case guest will come back every monday tuesday and thrusday until July.

    10 votes

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  15. 10 votes

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  16. 10 votes

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  17. 10 votes

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  18. 10 votes

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  19. 10 votes

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    idea to upvote  ·  2 comments  ·  Other  ·  Admin →
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  20. 10 votes

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