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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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465 results found

  1. Please note some guests get confused by Rs and think it is Indian rupees which off course does not represent the same value at all. It would be very helpful if the rates could be shown as MUR instead of Rs for Mauritius. Note Booking.com already does this, I guess for the same reason.

    5 votes

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  2. It's necessary to have a list of Rebated Invoices.

    Thanks.

    68 votes

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  3. Will be a good thing to have the possibility to download all daily invoices to one PDF to store them in digital format, to avoid using paper and saving time to do that one by one.

    56 votes

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  4. Default VAT of deposits to be editable and not linked to Legal Environment.

    12 votes

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  5. In Italy we are facing the issue, that each invoice has to be print out on a specific invpice paper and only one time. So the night receptionists have to keep track of all the bills closed on one day which they do by using the bill and invoices report. It would be even more helpful to have an extra column added with the amount of prints so that they don't have to click in each bill.

    9 votes

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  6. There is no space to register the date of an card payment by terminal or an external payment, like a wire transfer. This is needed to keep the accounting reports correct, when a wire transfer is registed not on the same day.

    82 votes

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  7. The virtual credit card must be deleted/disabled automatically after a useless time. In general these CC serves to charge once and are no longer to be valid. It can be very useful for the regular customer profiles.

    20 votes

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  8. House Accounts which are regularly used tend load/open slowly due to high volumes of transactions.

    Can we move historical data (90days and older) to a separate account or only load the most recent data when opening the account (last 60 days)

    This will assist efficiency and speed when charging to house accounts.

    109 votes

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  9. No auto charge for a specific travel agency under one type of rate

    6 votes

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  10. Settlement task: Currently, the system does not make the difference between CC invalid and CC missing. So it creates a task in both cases. But we do not always need a CC. Especially for group bookings. So we have 40 tasks a day that must be canceled. It's heavy.

    Solution: let the property decide if they want/need a settlement task for either CC invalid + CC missing or for one of these solutions.
    686.95

    8 votes

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  11. The client would like to have the possibility to choose the bill counter for automatic deposit.

    9 votes

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  12. Having an additional file where a bill number, the total price, the base price and the vat price appears in the same line per each reservation.

    10 votes

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  13. 13 votes

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  14. 20 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  15. 6 votes

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  16. 11 votes

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  17. 10 votes

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  18. 11 votes

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  19. 5 votes

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  20. 7 votes

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