466 results found
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Bestellbericht/ Buchhaltungsbericht
Es wäre ganz wunderbar, wenn der Bericht wieder auf der Hauptseite verlinkt wäre. Es ist einer der meistgenutzten Berichte, während ich persönlich den Aktivitätenbericht überhaupt nicht benötige.
Nutzt den jemand? Würde mich brennend interessieren.
Viele Grüße
Leif4 votes -
BELGIUM PEPPOL + PDF INVOICE
Via Peppol mogen alleen XML-bestanden worden verstuurd. Om toch een PDF mee te sturen, moet deze geëmbed worden in de XML (gecodeerd), zodat er technisch nog steeds slechts één XML-bestand wordt verzonden.
Helaas is het niet verplicht om een pdf mee te sturen via Peppol. Daarom vraag ik of het mogelijk is om toch telkens de PDF te embedden in de XML?
Zonder pdf is het voor onze klant moeilijk om facturen te lezen, te controleren en te boeken.
1 vote -
Easier Way to Identify and Re-Merge Rebated Items in Group Billing
We would like to request enhancements to the Group Billing rebate process to make it easier and more efficient for users to manage rebated items.
Today, when a merged bill is rebated, all rebated items automatically return to their original owners. This creates significant challenges for users who must manually locate each item—especially when they were originally spread across multiple guests or companies. This process is time‑consuming, inefficient, and prone to human error.
To improve this workflow, we are requesting the following:
(1) Manual Rebate (User‑Initiated):
Add a toggle/select option in the rebate window that allows users to choose whether…2 votes -
Restrict Modification of Additional Expense Items after Closed Fiscal Period
The issue is that we can still remove already posted and fiscally closed Additional Expense items, despite the editable History Window (EHW) being set to a specific time period in the settings.
Issues that arise:
-Enables Unintentional or Unauthorized Changes
-Operational Risk and Data Discrepancies if the modification is not caught on time.4 votes -
Standard reason codes when re-issue bill/invoice
When a user re-issues a bill or invoice, a reason code is requested. It could be useful to have a list of standard reason codes (wrong payment, wrong price, wrong profile etc) and that the reason codes were accessible through the API. Then it can be used to pinpoint the reason for a re-issue. From that we can pinpoint training, information or setup to make sure we avoid too many credits.
1 vote -
Provide confirmation notification when a custom billing automation is applied
Visual Confirmation When Custom Billing Automation Is Triggered
Summary
Users need a clear, on‑screen confirmation when a custom billing automation has successfully triggered - for all types of reservation updates. This provides reassurance that the automation executed as expected and helps prevent duplicate attempts or unnecessary troubleshooting.
Problem Statement
Currently, when a custom billing automation runs, users do not **Always receive any immediate visual confirmation within the UI.
Because of this:- Users may assume the automation did not run.
- They may re-attempt to trigger the same billing automation, leading to duplicate actions.
- They may begin troubleshooting or modifying settings unnecessarily.
…
2 votes -
Ability to Customize Counters at the Service Level
Clients would benefit from the ability to assign or customize counters at the service level rather than just at the property level. Today’s setup only allows counters to be selected from a property‑wide dropdown, which introduces avoidable human error and operational inefficiencies.
Problem
- Counters are defined at the property level, meaning all services pull from the same shared list.
- Staff must manually choose the correct counter from a dropdown when posting charges.
- This manual selection is error‑prone, especially for properties with many outlets, departments, or revenue streams.
- Incorrect counter selection leads to downstream reporting and accounting discrepancies that…
1 vote -
Ability to Correct Closed Items with Future Consumption Dates
Summary
Provide hotels with a controlled way to correct closed bill items that were accidentally posted with a future consumption date, even though the item was actually consumed in the past and already charged on a guest bill.
Problem
In the “Add Product [+]” workflow, users occasionally select an incorrect future consumption date by mistake. When this happens:
- The item is still closed on the bill at the correct amount and date of posting.
- However, the consumption date remains in the future.
- As a result, the item continues to appear on the Guest Ledger until that incorrect date becomes…
1 vote -
invoice reference
If a company requests a specic reference on an invoice, for exampl: "Märkning: EFD2026". Easiest is to type it in under purchase order number so we do not forget when creating the invoice. Instead of unique identifier which can only be used when the bill is beting closed.
But it would be great if we could type in different purchase order numbers for different reservations and it will be displayed on the bill even if it is one total bill for several reservations.2 votes -
invoice without room category
To remove the room category from the invoice
1 vote -
When rebated a bill the reopen as a new bill is not an option after that.
The 'Rebate' function is currently causing issues in our customer communication and accounting. When a bill is rebated, we are unable to reissue it as an open bill, which is problematic for several reasons:
Customer Experience: We often do not want to send a credit note or proof of a rebate to the customer—for example, if we are simply correcting an internal error or removing a product. Providing a new receipt showing a rebate is confusing and lacks logical UX.
Integration with BookVisit: Our connectivity is dependent on being able to resend reservations to MEWS. If we accidentally close a…
1 vote -
Chargebacks - Arbitration Rights need to be allowed
Chargebacks need to let the merchant have the ability to have Visa/Mastercard Arbitration Rights against the issuing Bank by the Card Member. This ability can be easily rectified if STRIPE would allow it. All other credit card processing companies allow the Merchant to have arbitration in the United States.
1 vote -
Daily or Monthly General for Quickbooks import
Need a Daily or Monthly General Journal entry using GAAP (Generally Accepted Accounting Practices) - double entry (Debit and Credit) to import into Quickbooks Accounting Software.
2 votes -
billing
When I click on the Billing button, it currently opens the active bill rather than displaying all open bills. To view the remaining open bills, I then have to click on “All Guests’ Bills.”
While this is not a major issue, it does add an extra step to the checkout process. If clicking the Billing button could instead display all open bills by default, it would help streamline the workflow and make the checkout process more efficient, seamless and remove that one 'extra click'1 vote -
Scheduling YTD Manager's Report
The format of viewing the Manager's Report on the screen with "Year Overview" is helpful. Showing Previous Day, MTD and YTD totals. However, it does not work to schedule this report for automatic distribution. The data is not accurate.
1 vote -
When reissuing bills with rebate items, the Segment for Deposit is no longer Seperated
When the bill is closed with a deposit, it clearly states on the bill that there is a deposit in a separate segment of the bill.
However, the problem is when the bill gets reissued. The deposit item is no longer in seperate segment.As it is now registered as an "additional" expense item, it now gets only put under the top part of the bill under the stay package.
The clearer way would be to keep it in a separate segment (Similar to how we bring back payments on original bills)
4 votes -
Move Add Product Sidebar
When you add a product you cannot see the bill balance. Posting a new charge or adjustment to close the bill becomes unnecessarily inefficient. I'd like to propose moving the bill balance, the add product sidebar, or displaying the bill balance in the sidebar for easier reconciliation. Just not great UI.
1 vote -
Bill Formatting
To enable bill formatting when multiple items are included, with subtotals displayed for each revenue category (e.g. room charges, food and beverage, venue items, etc.).
4 votes -
Trial Balance Improvement
To add additional column that shows Accounting Category, Accounting Category Code, Cost Center Code, and External Code as it is visible in Activity Ledger Report.
2 votes -
Future Arrivals with Routed Bills Report
We need the ability for the Ledger or Reservation Report to surface future arrivals that have routed billing but still carry unpaid balances. It would be more efficient to pull that data in one place.
This visibility allows hotels to proactively verify payment arrangements, prevent revenue leakage, and resolve billing issues before the guest arrives. Adding this filter or data point will reduce manual audits and improve operational readiness for front desk and accounting teams.
1 vote
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